2008 TOYOTA CAMRY HYBRID glove box

t Toyota, our top priority is always our customers. We know
your Toyota is an important part of your life and something you
depend on every day. That’s why we’re dedicated to building
products of the highest quality and reliability.
Our excellent warranty coverage is evidence that we stand behind the
quality of our vehicles. We’re confident
— as you should be— that your
Toyota will provide you with many years of enjoyable driving.
To further demonstrate our commitment to our customers’ satisfaction,
occasion ally we may establish a special policy adjustment to pay for spe-
cific repairs that are no longer covered by warranty. When we establish
such a policy adjustment, we mail details to all applicable owners we
have on record. That’s why it’s important to send in the card at the back
of this booklet if you change your address or if you’ve purchased this
vehicle from a previous owner.
To provide you with added protection against unexpected service costs,
we offer Toyota Extra Care Vehicle Service Agreements with a variety oftime and mileage options. Your dealership can help you select the plan
that’s best for you.
Our goal is for every Toyota customer to enjoy outstanding quality,
dependa bility and peace of mind throughout their ownership experi-
ence. We want you to be a satisfied member of the Toyota family for
many miles to come.
This booklet describes the terms of Toyota warranty coverage
as well as general owner responsibilities. A separate publication
found in your glove box, the Scheduled Maintenance Guide,
describes your vehicle’s mainte nance require ments. Be sure to
review this publi cation carefully, since proper maintenance is
required to ensure that warranty coverage remains intact.
All information in this booklet is the latest available at the time of pub-
lication and, with the exception of the emission control warranties, is
subject to change without notice.
A
Introduction2
Satisfaction Down the Road
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case be reviewed through the program, complete the customer claim
form in the Owner's Warranty Rights Notificationbooklet (found in your
glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
If you would like to request a customer claim form, call the Toyota
Customer Experience Center at (800) 331-4331. When you call, please
have your vehicle identification number, the current mileage on your
Toyota and the names of your selling and servicing dealerships.
California residents:Toyota offers you assistance through an arbitration
program called the California Dispute Settlement Program (CDSP). A bro -
chure about the program is found in your glove box. For additional infor -
mation, call the Toyota Customer Experience Center at (800) 331-4331.
You may also contact the CDSP directly at (888) 300-6237. Failure to
use the CDSP may affect your rights and remedies under California’s
“Lemon Laws.”Important:You must use the Dispute Settlement Program (or, in
California, the CDSP) before seeking remedies through a court action
pursuant to the Magnuson-Moss Warranty Act. You may also be
required to use the Dispute Settlement Program or CDSP before
seeking remedies under the “Lemon Laws” of your state. Please
check the appropriate page of the Owner’s Warranty Rights
Notificationbooklet for the requirements applicable to your state.
This information about the Dispute Settlement Programs is correct as of
the date of printing. However, the programs may be changed without
notice. For the most current information about the programs, call the
Toyota Customer Experience Center at (800) 331-4331.
Introduction5
If You Need Assistance
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If a dispute arises regarding your warranty coverage, please follow the
steps described under “If You Need Assistance” on pages 4–5. Please
note that you must use the Dispute Settlement Program (or, in California,
the CDSP) before seeking remedies through a court action pursuant to the
Magnuson-Moss Warranty Act. You may also be required to use the
Dispute Settlement Program or CDSP before seeking remedies under the
“Lemon Laws” of your state. Please check the appropriate page of the
Owner’s Warranty Rights Notificationbooklet (located in your glove box)
for the requirements applicable to your state.
DISPUTE RESOLUTION
Your Warranties in Detail14
New Vehicle Limited Warranty
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OBTAINING WARRANTY SERVICE ORIGINAL EQUIPMENT TIRE MANUFACTURERS
The tires that come as original equipment on your vehicle are warranted
by their manufacturer and not Toyota. A separate warranty statement for
the tires is in your glove box.
To obtain service for a tire defect, take the tire to an authorized dealer
of the tire manufacturer. (Refer to your local phone directory for dealer
locations.) Your Toyota dealer may also be able to assist you in obtaining
warranty service from the manufacturer.
For additional warranty information or service assistance, contact the
tire manufacturer directly.
Your Warranties in Detail28
Tire Limited Warranty
Bridgestone/Firestone
535 Marriott Drive
Nashville, TN 37214
Bridgestone: (800) 847-3272
Firestone: (800) 356-4644Michelin North America
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
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