Page 273 of 440
Maintenance and care4
273
4-1. Maintenance and care ............................... 274
Cleaning and protecting the vehicle exterior......... 274
Cleaning and protecting the vehicle interior.......... 276
4-2. Maintenance ................... 279 Maintenance requirements .................. 279
General maintenance....... 281
Emission inspection and maintenance (I/M)
programs........................ 284 4-3. Do-it-yourself
maintenance ................. 285
Do-it-yourself service precautions .................... 285
Hood ................................ 288
Positioning the jack .......... 289
Engine compartment ........ 291
12-volt battery .................. 300
Tires ................................. 304
Tire inflation pressure ...... 313
Wheels ............................. 317
Air conditioning filter......... 319
Key battery ....................... 322
Checking and replacing fuses .............................. 325
Light bulbs........................ 336
Page 280 of 440

280 4-2. Maintenance
■Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
CAUTION
■Warning in handling of 12-volt battery
●Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of
California to cause cancer and birth defects or other reproductive harm.
Avoid exposure and wash any affected area immediately.
● 12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. ( P. 302)
Page 281 of 440
281
4-2. Maintenance
4
Maintenance and care
General maintenance
Engine compartment
Trunk
ItemsCheck points
Brake fluid At the correct level? ( P. 298)
Engine/power control unit coolant At the correct level? ( P. 296)
Engine oil At the correct level? ( P. 292)
Exhaust system No fumes or strange sounds?
Radiator/condenser/hoses Not blocked with foreign matter?
(
P. 298)
Washer fluid At the correct level? ( P. 299)
ItemsCheck points
12-volt battery Check the connections.
(P. 300)
Listed below are the general maintenance items that should be per-
formed at the intervals specified in the “Owner’s Warranty Informa-
tion Booklet” or “Owner’s Manual Supplement/Scheduled
Maintenance Guide”. It is recomme nded that any problem you notice
should be brought to the attention of your Toyota dealer or qualified
service shop for advice.
Page 284 of 440

284
4-2. Maintenance
Emission inspection and maintenance (I/M) programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system moni-
tors the operation of th e emission control system.
■If the malfunction indicator lamp comes on
The OBD system determines that a problem exists somewhere
in the emission control system. Your vehicle may not pass the I/
M test and may need to be repaired. Contact your Toyota dealer
to service the vehicle.
■ Your vehicle may not pass the I/M test:
●When the 12-volt battery is disconnected or discharged
Readiness codes that are se t during ordinary driving are
erased.
Also, depending on your driving habits, the readiness codes
may not be completely set.
● When the fuel tank cap is loose
The malfunction indicator lamp comes on as a temporary mal-
function and your vehicle may not pass the I/M test.
■ When the malfunction indicator lamp goes off after several
driving trips
The error code in the OBD system will not be cleared unless the
vehicle is driven 40 or more times.
■ If your vehicle does not pass the I/M test
Contact your Toyota dealer to prepare the vehicle for re-testing.
Page 295 of 440

295
4-3. Do-it-yourself maintenance
4
Maintenance and care
■
Changing the engine oil (U.S.A. only)
To reset the oil change system, follow the procedure below:
Turn off the hybrid system with the trip meter A reading shown.
( P. 145)
The “POWER” switch must be set in ON mode while holding down
the trip meter reset knob. A message “OIL MILEAGE RESET MODE” will\
appear on the display.
Hold down the knob for at least 5 seconds. A message “COM-
PLETE” will appear and the message “OIL MILEAGE RESET MODE” goes
off.
CAUTION
■ Used engine oil
●Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation or skin cancer, so care should
be taken to avoid prolonged and repeated contact. To remove used engine
oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground. Call your Toyota dealer, service station or auto parts store for
information concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
●Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, as the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.
STEP1
STEP2
STEP3
Page 318 of 440
318 4-3. Do-it-yourself maintenance
CAUTION
■When replacing wheels
●Do not use wheels that are a different size from those recommended in the
Owner’s Manual, as this may result in loss of handling control.
● Never use an inner tube in a leaking wheel which is designed for a tube-
less tire. Doing so may result in an accident, causing serious injury or
death.
NOTICE
■Replacing tire pressure warning valves and transmitters
●Because tire repair or replacement may affect the tire pressure warning
valves and transmitters, make sure to have tires serviced by your Toyota
dealer or other qualified service shop. In addition, make sure to purchase
your tire pressure warning valves and transmitters at your Toyota dealer.
● Ensure that only genuine Toyota wheels are used on your vehicle.
Tire pressure warning valves and transmitters may not work properly with
non-genuine wheels.
Page 342 of 440
342
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The hybrid system is operating, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehic le's rear wheels and axles must be
in good condition. (P. 343)
If they are damaged, use a towing dolly or flat bed truck.
Page 384 of 440

384
5-2. Steps to take in an emergency
If the vehicle’s 12-volt batter y is discharged
The following procedures may be used to start the hybrid system if
the vehicle's 12-volt battery is discharged.
You can call your Toyota dealer, Roadside Assistance or Toyota Cus-
tomer Service Assistance.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Open the trunk lid and remove the 12-volt battery cover.
( P. 300)
In the event that the trunk opener cannot be used, use the
mechanical key to open the trunk. ( P. 381)
Connecting the jumper cables
If required, remove all vent plugs from the booster battery. Lay a
cloth over the open vents on t he booster battery. (This helps
reduce the explosion hazard, personal injuries and burns.)
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
STEP1
STEP2