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10. Now start the vehicle with the
good battery and run the
engine for a while.
11. Try to start the vehicle that had
the dead battery. If it will not
start after a few tries, it probably
needs service.
Notice:If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not
be covered by your warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the cables
do not touch each other or
other metal.A. Heavy, Unpainted Metal Engine
Part or Remote Negative (–)
Terminal
B. Good Battery or Remote
Positive (+) and Remote
Negative (–) Terminals
C. Dead Battery or Remote
Positive (+) TerminalTo disconnect the jumper cables
from both vehicles, do the following:
1. Disconnect the black negative (−)
cable from the vehicle that had
the dead battery.
2. Disconnect the black negative (−)
cable from the vehicle with the
good battery.
3. Disconnect the red positive (+)
cable from the vehicle with the
good battery.
4. Disconnect the red positive (+)
cable from the other vehicle.
5. Return the caps over the
positive (+) and negative (–)
terminals to their original
positions. Jumper Cable Removal
Vehicle Service and Care 9-71
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Who is Covered?
Roadside Assistance coverage is for
the vehicle operator, regardless of
ownership. In Canada, a person
driving this vehicle without the
consent of the owner is not eligible
for coverage.
Services Provided
The following services are provided
in the U.S. and Canada up to
5 years/100,000 miles (160 000 km),
whichever comes rst, and, in
Canada only, up to a maximum
of $100.
Fuel Delivery:Delivery of enough
fuel for the vehicle to get to
the nearest service station
(approximately $5 Canada).
In Canada, service to provide
diesel may be restricted. For
safety reasons, propane and
other alternative fuels are not
provided through this service.
Lock-Out Service:Lock-out
service is covered at no charge if
you are unable to gain entry into
your vehicle. A remote unlock
may be available if you have an
active OnStar
®subscription.
To ensure security, the driver
must present personal
identi cation before lock-out
service is provided. In Canada,
the vehicle registration is also
required.
Emergency Tow From a Public
Roadway or Highway:Tow to
the nearest Saturn retailer for
warranty service or in the event
of a vehicle-disabling crash.
Winch-out assistance is provided
when the vehicle is mired in sand,
mud, or snow.
Flat Tire Change:Installation of a
spare tire in good condition, when
equipped and properly in ated,
is covered at no charge.The customer is responsible for
the repair or replacement of the
tire if not covered by a
warrantable failure.
Jump Start:A battery jump start
is covered at no charge if the
vehicle does not start.
Trip Routing Service (Canada
Only):Upon request, Roadside
Assistance will send you detailed,
computer personalized maps,
highlighting your choice of either
the most direct route or the most
scenic route to your destination,
anywhere in North America, along
with helpful travel information
pertaining to your trip.
Please allow three weeks before
your planned departure date.
Trip routing requests are limited
to six per calendar year.
11-6 Customer Information
ProCarManuals.com
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Saturn will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part
of Saturn’s defense of litigation
through the discovery process; or,
as required by law. Data that Saturn
collects or receives may also be
used for Saturn research needs or
may be made available to others for
research purposes, where a need is
shown and the data is not tied to a
speci c vehicle or vehicle owner.OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar
Terms and Conditions for
information on data collection and
use. See alsoOnStar
®System
on page 4-38in this manual
for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Radio Frequency
Identi cation (RFID)
RFID technology is used in some
vehicles for functions such as
tire pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
Saturn vehicles does not use
or record personal information or
link with any other Saturn system
containing personal information.
Customer Information 11-17
ProCarManuals.com