2008 SATURN ASTRA key

STEP TWO:Should you need
additional assistance, in the U.S.,
contact the Saturn Customer
Assistance Center by calling
1-800-553-6000. In Canada, call the
Saturn Customer Communication
Centre at 1-800-263-1999. A Saturn
Customer Assistance Center team
member will handle your call and
assist in providing product and
warranty information, the nearest
retailer location, roadside assistance,
brochures, literature and discuss any
concerns you may have.
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Please have the
following information available to
give the Customer Assistance
Representative:
Vehicle Identication Number
(VIN). This 17-digit number
can be found on the vehicle
registration or title, on the
upper driver side corner of the
instrument panel, or on your
roadside assistance key card.
The name of your selling and
servicing retail facility.
Vehicle delivery date and present
mileage.
Your daytime and evening phone
numbers.
When contacting Saturn, please
remember that your concern
will likely be resolved at a retailer’s
facility. That is why we suggest
you follow Step One rst.
STEP THREE (U.S. Owners):
Both Saturn and its retailers are
committed to making sure you are
completely satised with your Saturn
vehicle. However, if you continue to
remain unsatised after following the
procedure outlined in Steps One and
Two, Saturn and its retailers offer
the additional assistance of a
neutral party through our voluntary
participation in a mediation/
arbitration program called Better
Business Bureau (BBB) Auto Line.The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. This program is
available at no cost to you, our
customer.
Although you may be required to
resort to this informal dispute
resolution program prior to ling a
court action, use of the program is
free of charge and your case is
generally heard within 40 days. If you
do not agree with the decision given
in your case, you can reject it and
proceed with any other venue for
relief available to you.
11-2 Customer Information
ProCarManuals.com

Saturn will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part
of Saturn’s defense of litigation
through the discovery process; or,
as required by law. Data that Saturn
collects or receives may also be
used for Saturn research needs or
may be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specic vehicle or vehicle owner.OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar
Terms and Conditions for
information on data collection and
use. See alsoOnStar
®System
on page 4-38in this manual
for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some
vehicles for functions such as
tire pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
Saturn vehicles does not use
or record personal information or
link with any other Saturn system
containing personal information.
Customer Information 11-17
ProCarManuals.com

Hood
Release............................ 9-5
Horn .................................... 4-4
How to Wear Safety Belts
Properly..........................1-12
Hydraulic Clutch...................9-12
I
Ignition Positions................... 8-2
Immobilizer........................... 2-7
Immobilizer Operation............. 2-8
Infants and Young
Children, Restraints...........1-38
Ination - Tire Pressure.........9-46
Instrument Panel
Brightness......................... 5-3
Cluster............................4-12
Overview........................... 4-2
J
Jump Starting......................9-68
K
Keyless Entry System............ 2-3
Keys.................................... 2-2
L
Labeling, Tire Sidewall..........9-40
Lamp
Rear Compartment............. 5-4
Lamps
Dome ............................... 5-3
Exterior, Off Reminder.......4-24
Reading............................ 5-3
Lap-Shoulder Belt................1-17
LATCH System
Child Restraints................1-45
Replacing Parts After a
Crash..........................1-50
License Plate Lamps............9-32
Liftgate
Carbon Monoxide............... 2-6
Light
Airbag Readiness.............4-14
Anti-lock Brake System
(ABS) Warning..............4-18Light (cont.)
Brake System Warning......4-17
Charging System..............4-17
Cruise Control..................4-24
Door Ajar.........................4-24
Engine Coolant
Temperature Warning.....4-19
Fog Lamp ........................4-23
Highbeam On...................4-24
Low Fuel Warning.............4-25
Low Oil Level...................4-23
Malfunction Indicator.........4-20
Oil Pressure.....................4-22
Passenger Airbag Status
Indicator.......................4-15
Safety Belt Reminders.......4-14
Service Vehicle Soon........4-24
StabiliTrak
®Indicator.........4-19
Tire Pressure...................4-19
Winter Driving Mode..........4-23
Lighting
Entry................................ 5-3
Lights
Exterior Lamps................... 5-1
Flash-to-Pass..................... 4-8
High/Low Beam Changer..... 4-8
INDEX i-5
ProCarManuals.com

Power (cont.)
Steering Fluid...................9-20
Windows.........................2-10
Pressure Cap......................9-15
Privacy.............................11-15
Event Data Recorders.....11-16
Navigation System..........11-17
OnStar ..........................11-17
Radio Frequency
Identication................11-17
R
Radio Frequency
Identication (RFID),
Privacy..........................11-17
Radio(s)............................... 6-2
Radios
Reception........................6-25
Theft-Deterrent.................6-24
Reading Lamps..................... 5-3
Rear Compartment Lamp........ 5-4
Rear Door Security Locks....... 2-6Rear Heated Seats................ 1-6
Rear Seat Operation.............. 1-7
Rear Windshield Washer/
Wiper..............................4-10
Rearview Mirrors..................2-12
Reclining Seatbacks............... 1-3
Recreational Vehicle
Towing ............................9-72
Remote Keyless Entry
(RKE) System.................... 2-3
Remote Keyless Entry
(RKE) System,
Operation.......................... 2-4
Removing the Flat Tire
and Installing the
Spare Tire.......................9-62
Removing the Spare Tire
and Tools........................9-61
Replacement Bulbs..............9-33
Replacing LATCH
System Parts After
a Crash...........................1-50Reporting Safety Defects
Canadian Government.....11-14
Saturn...........................11-14
United States
Government................11-13
Restraint System Check
Replacing Airbag System
Parts After a Crash........1-36
Replacing Safety Belt
System Parts After
a Crash.......................1-23
Retained Accessory
Power (RAP) ..................... 8-3
Roadside
Assistance Program..........11-5
Rocking Your Vehicle
to Get it Out ....................8-30
Running the Vehicle
While Parked...................8-14
INDEX i-7
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