Page 19 of 44
86D-19
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
V1 MR-372-J84-86D050$090.mif
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding – Interpretation of faults86D
BIC
Vdiag No.: 14
DF005
PRESENT
OR
STOREDSUPPLY
1.DEF: Overvoltage.
2.DEF: Undervoltage.
NOTESConditions for applying fault finding procedures to stored faults:
The fault is declared present after the multimedia system has been switched on.
Special notes:
The undervoltage fault appears if the computer feed voltage is less than or equal to
7.5 V for at least 1 second.
The overvoltage fault appears if the computer feed voltage is greater than or equal to
18.5 V for at least 1 second.
Use the Wiring Diagrams Technical Note for Espace IV Phase 2 or Scénic II
Phase 2.
1.DEF
NOTESNone.
Check the battery and perform an alternator supply test (see 16A, Starting, Charging).
BIC_V14_DF005
Page 20 of 44

86D-20
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
V1 MR-372-J84-86D050$090.mif
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding – Interpretation of faults86D
BIC
Vdiag No.: 14
DF005
CONTINUED
2.DEFNOTESNone.
Remove the card from the reader or the key from the ignition, then check the condition of the battery, component
code 107.
Check the battery: leaks, incorrectly fitted, loosened battery terminal, and corrosion.
Check the earth connections of the vehicle: battery/chassis, engine/chassis, starter/engine, alternator/engine,
gearbox/chassis.
If the fault is detected, resolve the abnormal contact fault.
Check the battery and perform an alternator supply test (see 16A, Starting, Charging).
Check the condition of fuse F15 (30 A) for Espace IV Phase 2 or fuse SHUNT (2AA) for Scénic II Phase 2.
Check the connection and condition of the connectors of the multimedia network interface unit computer,
component code 1714, depending on the vehicle equipment.
If any connectors are faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the connectors, otherwise replace the wiring.
Disconnect the computer connector and check the conformity of the following connections:
•BP3A between components 260 and 1714 (for Espace IV Phase 2),
•BCP3 between components 260 and 1714 (for Scénic II Phase 2),
•BPT between components 645 and 1714 (for Scénic II Phase 2),
•MAN between component 1714 and earth (for Scénic II Phase 2),
•NC between component 1714 and earth (for Espace IV Phase 2).
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
Page 21 of 44

86D-21
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
V1 MR-372-J84-86D050$090.mif
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding – Interpretation of faults86D
BIC
Vdiag No.: 14
DF006
PRESENT
OR
STOREDACTIVATION SIGNAL
CO: Open circuit.
CC.0: Short circuit to earth.
CC.1: Short circuit to +12 volts.
NOTESFault finding procedure application conditions:
The fault is declared present after:
–The + after ignition feed is activated, then the multimedia system was switched on
using the on/off button.
–The fault is declared stored after the vehicle is completely shut off (1 minute after
locking).
If the fault is present, the multimedia functions do not operate.
Use the Wiring Diagrams Technical Note for Espace IV Phase 2 or Scénic II
Phase 2.
Check the connection and condition of the connectors of the radio, component code 261, the display, component
code 1127, and the multimedia network interface unit, component code 1714.
If the connector or connectors are faulty and if there is a repair procedure (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
Check the insulation to earth and to +12 V, the continuity, and the absence of interference resistance of the
following connections:
•34HU between components 261 and 1714,
•34HU between components 1127 and 1714.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
If the fault persists, contact your Techline.
BIC_V14_DF006
Page 22 of 44
86D-22
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
V1 MR-372-J84-86D050$090.mif
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding – Interpretation of faults86D
BIC
Vdiag No.: 14
DF007
PRESENT
OR
STOREDCOMPUTER
1.DEF: Internal electronic fault.
NOTESIf the fault is present, the multimedia function is locked and no computer (radio, radio
control satellite, etc.) operates.
Replace the multimedia network interface unit, component code 1714 (see MR 405 (Espace IV Phase 2) or
MR 370 (Scénic II Phase 2) Mechanical, 83C, On-board telematics system, Multimedia network interface
unit: Removal - Refitting).
If the fault persists, contact your Techline.
BIC_V14_DF007
Page 23 of 44
86D-23
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
V1 MR-372-J84-86D050$090.mif
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding – Interpretation of faults86D
BIC
Vdiag No.: 14
DF008
PRESENT
OR
STOREDCOMPUTER
1.DEF: Internal electronic fault.
NOTESIf the fault is present, the multimedia function is locked and no multimedia system
component (radio, radio control satellite, etc.) operates.
Replace the multimedia network interface unit, component code 1714 (see MR 405 (Espace IV Phase 2) or
MR 370 (Scénic II Phase 2) Mechanical, 83C, On-board telematics system, Multimedia network interface
unit: Removal - Refitting).
If the fault persists, contact your Techline.
BIC_V14_DF008
Page 30 of 44

86D-30
AFTER REPAIRRepeat the conformity check from the start.
V1 MR-372-J84-86D050$120.mif
86D
BIC
Vdiag No.: 14
ET009
ET011
ET012
ET020
ET023
ET024
ET025REPEAT BUTTON
+ BUTTON
- BUTTON
MUTE BUTTON
SOURCE BUTTON
MODE BUTTON
TELEPHONE BUTTON
STATUS DEFINITIONPRESSED: This means that the button is pressed.
RELEASED: This means that the button is released.
NOTESThere must be no present or stored faults.
Note: ET009 Repeat button is not present on the Espace IV Phase 2.
Use the Wiring Diagrams Technical Note for Espace IV Phase 2 or Scénic II
Phase 2.
Check the condition and connection of the radio control satellite connector, component code 1519 (for Scénic II
Phase 2) or component code 325 (for Espace IV Phase 2) and the multimedia network interface unit connector,
component code 1714.
If the connectors are faulty and if there is a repair procedure (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
BIC_V14_ET009 / BIC_V14_ET011 / BIC_V14_ET012 / BIC_V14_ET020 / BIC_V14_ET023 / BIC_V14_ET024 / BIC_V14_ET025
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding – Interpretation of statuses
Page 31 of 44

86D-31
AFTER REPAIRRepeat the conformity check from the start.
V1 MR-372-J84-86D050$120.mif
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding – Interpretation of statuses86D
BIC
Vdiag No.: 14
ET009
ET011
ET012
ET020
ET023
ET024
ET025
CONTINUED
Using the universal bornier, check the insulation, continuity and the absence of interference resistance on the
following connections:
•34AT between components 1519 (or 325) and 1714,
•34AR between components 1519 (or 325) and 1714,
•34AS between components 1519 (or 325) and 1714,
•34AQ between components 1519 (or 325) and 1714,
•34AU between components 1519 (or 325) and 1714,
•34AP between components 1519 (or 325) and 1714.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
Replace the radio control satellite (see MR 405 (Espace IV Phase 2) or MR 370 (Scénic II Phase 2), Mechanical,
86A, Radio, Radio satellite control: Removal - Refitting).
Replace the multimedia network interface unit, component code 1714 (see MR 405 (Espace IV Phase 2) or
MR 370 (Scénic II Phase 2) Mechanical, 83C, On-board telematics system, Multimedia network interface
unit: Removal - Refitting).
If the fault is still present, contact Techline.
Page 32 of 44

86D-32
AFTER REPAIRRepeat the conformity check from the start.
V1 MR-372-J84-86D050$120.mif
MULTIMEDIA NETWORK INTERFACE UNIT
Fault finding – Interpretation of statuses86D
BIC
Vdiag No.: 14
ET017WHEEL ACTION
STATUS DEFINITIONDownwards: This means that the wheel is turned downwards.
Upwards: This means that the wheel is turned upwards.
Inactive: This means that there is no action on the wheel.
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note for Espace IV Phase 2 or Scénic II
Phase 2.
Check the condition and connection of the radio control satellite connector, component code 1519 (for Scénic II
Phase 2) or component code 325 (for Espace IV Phase 2) and the multimedia network interface unit connector,
component code 1714.
If the connectors are faulty and if there is a repair procedure (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connector, otherwise replace the wiring.
Using the universal bornier, check the insulation, continuity and the absence of interference resistance on the
following connections:
•34AT between components 1519 (or 325) and 1714,
•34AR between components 1519 (or 325) and 1714,
•34AS between components 1519 (or 325) and 1714,
•34AQ between components 1519 (or 325) and 1714,
•34AU between components 1519 (or 325) and 1714,
•34AP between components 1519 (or 325) and 1714.
If the connection or connections are faulty and there is a repair procedure (see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for repair), repair the wiring, otherwise replace it.
BIC_V14_ET017