Servicing Your Airbag-Equipped
Vehicle
Airbags affect how your vehicle should be serviced.
There are parts of the airbag system in several
places around your vehicle. Your dealer/retailer and
the service manual have information about servicing
your vehicle and the airbag system. To purchase
a service manual, seeService Publications Ordering
Information on page 7-15.
{CAUTION:
For up to 10 seconds after the ignition is
turned off and the battery is disconnected,
an airbag can still in ate during improper
service. You can be injured if you are close
to an airbag when it in ates. Avoid yellow
connectors. They are probably part of the
airbag system. Be sure to follow proper
service procedures, and make sure the person
performing work for you is quali ed to do so.
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Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to or change
about the vehicle that could keep the airbags
from working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Changing or moving any parts
of the front seats, safety belts, the airbag sensing
and diagnostic module, steering wheel, instrument
panel, roof-rail airbag modules, ceiling headliner
or pillar garnish trim, front sensors, or airbag wiring
can affect the operation of the airbag system.
In addition, your vehicle has a passenger sensing
system for the right front passenger’s position, which
includes sensors that are part of the passenger’s
seat. The passenger sensing system may not
operate properly if the original seat trim is replaced
with non-GM covers, upholstery or trim, or with
GM covers, upholstery or trim designed for a
different vehicle. Any object, such as an aftermarket
seat heater or a comfort enhancing pad or device,installed under or on top of the seat fabric, could also
interfere with the operation of the passenger sensing
system. This could either prevent proper deployment
of the passenger airbag(s) or prevent the passenger
sensing system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System on page 1-59.
If you have any questions about this, you should
contact Customer Assistance before you modify
your vehicle. The phone numbers and addresses
for Customer Assistance are in Step Two of
the Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
Q:Because I have a disability, I have to get
my vehicle modi ed. How can I nd out whether
this will affect my airbag system?
A:If you have questions, call Customer Assistance.
The phone numbers and addresses for Customer
Assistance are in Step Two of the Customer
Satisfaction Procedure in this manual. See
Customer Satisfaction Procedure on page 7-2.
In addition, your dealer/retailer and the service manual
have information about the location of the airbag sensors,
sensing and diagnostic module and airbag wiring.
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Restraint System Check
Checking the Restraint Systems
Safety Belts
Now and then, make sure the safety belt reminder
light and all your belts, buckles, latch plates, retractors
and anchorages are working properly.
Look for any other loose or damaged safety belt
system parts. If you see anything that might keep a
safety belt system from doing its job, have it repaired.
Torn or frayed safety belts may not protect you in
a crash. They can rip apart under impact forces.
If a belt is torn or frayed, get a new one right away.
Make sure the safety belt reminder light is working.
SeeSafety Belt Reminders on page 3-28for more
information.
Keep safety belts clean and dry. SeeCare of Safety
Belts on page 5-85.
Airbags
The airbag system does not need regularly scheduled
maintenance or replacement. Make sure the airbag
readiness light is working. SeeAirbag Readiness
Light on page 3-29for more information.
Notice:If an airbag covering is damaged, opened,
or broken, the airbag may not work properly.
Do not open or break the airbag coverings. If there
are any opened or broken airbag covers, have
the airbag covering and/or airbag module replaced.
For the location of the airbag modules, see
What Makes an Airbag Inflate? on page 1-57.
See your dealer/retailer for service.
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Replacing Restraint System Parts
After a Crash
{CAUTION:
A crash can damage the restraint systems
in your vehicle. A damaged restraint system
may not properly protect the person using it,
resulting in serious injury or even death in
a crash. To help make sure your restraint
systems are working properly after a crash,
have them inspected and any necessary
replacements made as soon as possible.If you have had a crash, do you need new belts or
LATCH system (if equipped) parts?
After a very minor crash, nothing may be necessary.
But the belt assemblies that were used during any
crash may have been stressed or damaged. See your
dealer/retailer to have your safety belt assemblies
inspected or replaced.
If your vehicle has the LATCH system and it was
being used during a crash, you may need new
LATCH system parts.
New parts and repairs may be necessary even if the
belt or LATCH system (if equipped), was not being
used at the time of the crash.
If an airbag in ates, you will need to replace airbag
system parts. See the part on the airbag system earlier
in this section.
Have your safety belt pretensioners checked if your
vehicle has been in a crash, if your airbag readiness
light stays on after you start your vehicle, or while you
are driving. SeeAirbag Readiness Light on page 3-29.
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Sun Visors
To block out glare, swing down the sun visors. You can
also swing them to the side.
The visors can be slid along the rod for extended
coverage for the side windows unless your vehicle
has roof-mounted side impact airbags.
Visor Vanity Mirror
Swing down the sun visor to expose the vanity mirror.
The vanity mirror may have a cover. Lift the cover
to expose the mirror.
Theft-Deterrent Systems
Vehicle theft is big business, especially in some cities.
Although your vehicle has a number of theft-deterrent
features, we know that nothing we put on it can make
it impossible to steal.
Immobilizer
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modi cations to this system by other than
an authorized service facility could void authorization to
use this equipment.
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Outside Convex Mirror
{CAUTION:
A convex mirror can make things (like other
vehicles) look farther away than they really are.
If you cut too sharply into the right lane, you
could hit a vehicle on your right. Check your
inside mirror or glance over your shoulder
before changing lanes.
The passenger side mirror is convex. A convex mirror’s
surface is curved so more can be seen from the
driver seat. It also makes things, like other vehicles,
look farther away than they really are.
OnStar®System
OnStar uses several innovative technologies and
live advisors to provide you with a wide range of
safety, security, information, and convenience services.
If your airbags deploy, the system is designed to make
an automatic call to OnStar Emergency advisors who
can request emergency services be sent to your location.
If you lock your keys in the vehicle, call OnStar at
1-888-4-ONSTAR and they can send a signal to unlock
your doors. If you need roadside assistance, press the
OnStar button and they can contact Roadside Service
for you.
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OnStar service is provided to you subject to the
OnStar Terms and Conditions. You may cancel your
OnStar service at any time by contacting OnStar.
A complete OnStar Owner’s Guide and the OnStar
Terms and Conditions are included in the vehicle’s
OnStar Subscriber glove box literature. For more
information, visit onstar.com or onstar.ca, contact
OnStar at 1-888-4-ONSTAR (1-888-466-7827) or
TTY 1-877-248-2080, or press the OnStar button
to speak with an OnStar advisor 24 hours a day,
7 days a week.
Not all OnStar features are available on all vehicles.
To check if your vehicle is equipped to provide the
services described below, or for a full description of
OnStar services and system limitations, see the OnStar
Owner’s Guide in your glove box or visit onstar.com.
OnStar Services
For new vehicles equipped with OnStar, the
Safe & Sound Plan, or the Directions & Connections
Plan is included for one year from the date of purchase.
You can extend this plan beyond the rst year, or
upgrade to the Directions & Connections Plan. For more
information, press the OnStar button to speak with an
advisor. Some OnStar services (such as Remote Door
Unlock or Stolen Vehicle Location Assistance) may not
be available until you register with OnStar.
Available Services with Safe & Sound Plan
Automatic Noti cation of Airbag Deployment
Advanced Automatic Crash Noti cation (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
AccidentAssist
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostics
GM Goodwrench®On Demand Diagnostics
OnStar Hands-Free Calling with
30 complimentary minutes
OnStar Virtual Advisor (U.S. Only)
Available Services included with
Directions & Connections Plan
All Safe and Sound Plan Services
Driving Directions - Advisor delivered or OnStar
Turn-by-Turn Navigation (If equipped)
RideAssist
Information and Convenience Services
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How OnStar Service Works
In order to provide you with OnStar services, your
vehicle’s OnStar system has the capability of recording
and transmitting vehicle information. This information is
automatically sent to an OnStar Call Center at the time
of an OnStar button press, Emergency button press or
if your airbags or AACN system deploys. The vehicle
information usually includes your GPS location and, in
the event of a crash, additional information regarding the
accident that your vehicle has been involved in (e.g. the
direction from which your vehicle was hit). When you use
the Virtual Advisor feature of OnStar Hands-Free Calling,
your vehicle also sends OnStar your GPS location so that
we can provide you with location-based services.
OnStar service cannot work unless your vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless you are in a place where the
wireless service provider OnStar has hired for that area
has coverage, network capacity and reception when the
service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas,
or at all times.OnStar service that involves location information about
your vehicle cannot work unless GPS satellite signals
are unobstructed and available in that place as well.
Your vehicle must have a working electrical system
(including adequate battery power) for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service to you at any particular time or place.
Some examples are damage to important parts of your
vehicle in an accident, hills, tall buildings, tunnels,
weather or wireless phone network congestion.
Your Responsibility
You may need to increase the volume of your radio to
hear the OnStar advisor. If the light next to the OnStar
buttons is red, this means that your system is not
functioning properly and should be checked by a dealer.
If the light appears clear (no light is appearing), your
OnStar subscription has expired. You can always press
the blue OnStar button to con rm that your OnStar
equipment is active.
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