
Speedometer and Odometer
The speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour (km/h).
The vehicle’s odometer works together with the
Driver Information Center (DIC), if your vehicle has
one. A Trip A and Trip B odometer can be set.
See “Trip Information” underDIC Operation and
Displays on page 3-38.
The odometer mileage can be checked without the
vehicle running. Open the driver’s door and the
mileage will be displayed brie y.
If your vehicle ever needs a new odometer installed,
the new one will be set to the correct mileage total
of the old odometer.
Tachometer
The tachometer
displays the engine
speed in revolutions
per minute (rpm).
Notice:If you operate the engine with the
tachometer in the shaded warning area, your
vehicle could be damaged, and the damages
would not be covered by your warranty. Do not
operate the engine with the tachometer in the
shaded warning area.
3-22

Your vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-48.
You should keep a record with all parts receipts and
list the mileage and the date of any service work
you perform. SeeMaintenance Record on page 6-16.
Adding Equipment to the Outside
of Your Vehicle
Things you might add to the outside of your vehicle
can affect the air ow around it. This can cause
wind noise and can affect fuel economy and windshield
washer performance. Check with your dealer/retailer
before adding equipment to the outside of your vehicle.
Fuel
Use of the recommended fuel is an important part of
the proper maintenance of your vehicle. To help keep the
engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline advertised as TOP
TIER Detergent Gasoline.
Gasoline Octane
Use premium unleaded gasoline with a posted octane
rating of 91 or higher. You can also use regular unleaded
gasoline rated at 87 octane or higher, but your vehicle’s
acceleration could be slightly reduced, and you might
notice a slight audible knocking noise, commonly referred
to as spark knock. If the octane is less than 87, you might
notice a heavy knocking noise when you drive. If this
occurs, use a gasoline rated at 87 octane or higher as
soon as possible. Otherwise, you could damage the
engine. If you are using gasoline rated at 87 octane or
higher and you hear heavy knocking, the engine needs
service.
Gasoline Speci cations
At a minimum, gasoline should meet ASTM speci cation
D 4814 in the United States or CAN/CGSB-3.5 or 3.511 in
Canada. Some gasolines contain an octane-enhancing
additive called methylcyclopentadienyl manganese
tricarbonyl (MMT). We recommend against the use of
gasolines containing MMT. SeeAdditives on page 5-6
for additional information.
5-5

If you are in an area of extreme cold, where
the temperature falls below−20°F (−29°C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both provide easier
cold starting and better protection for the engine at
extremely low temperatures.
Engine Oil Additives
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM Standard
GM6094M are all you need for good performance
and engine protection.
Engine Oil Life System
When to Change Engine Oil
Your vehicle has the Engine Oil Life System, a computer
system that lets you know when to change the engine oil
and lter. This is based on engine revolutions and engine
temperature, and not on mileage. Based on driving
conditions, the mileage at which an oil change will be
indicated can vary considerably. For the oil life system to
work properly, you must reset the system every time the
oil is changed.When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A CHANGE OIL SOON message will come on. SeeDIC
Warnings and Messages on page 3-40. Change the oil as
soon as possible within the next 600 miles (1 000 km).
It is possible that, if you are driving under the best
conditions, the oil life system might not indicate that an oil
change is necessary for over a year. However, the engine
oil and lter must be changed at least once a year and at
this time the system must be reset. Your dealer/retailer
has trained service people who will perform this work
using genuine parts and reset the system. It is also
important to check the oil regularly and keep it at
the proper level.
If the system is ever reset accidentally, you must
change the oil at 3,000 miles (5 000 km) since the
last oil change. Remember to reset the oil life system
whenever the oil is changed.
5-19

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Pontiac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer’s sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in
the U.S., contact the Pontiac Customer Assistance
Center by calling 1-800-762-2737. In Canada, contact
General Motors of Canada Customer Communication
Centre in Oshawa by calling 1-800-263-3777 (English)
or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identi cation Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Pontiac, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One rst if you
have a concern.
STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you are
completely satis ed with your new vehicle. However, if
you continue to remain unsatis ed after following the
procedure outlined in Steps One and Two, you should le
with the BBB Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
7-2

generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You can contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.
STEP THREE — Canadian Owners:In the event that
you do not feel your concerns have been addressed
after following the procedure outlined in Steps One and
Two, General Motors of Canada Limited wants you to be
aware of its participation in a no-charge Mediation/
Arbitration Program. General Motors of Canada Limited
has committed to binding arbitration of owner disputes
involving factory-related vehicle service claims.The program provides for the review of the facts involved
by an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program is
designed so that the entire dispute settlement process,
from the time you le your complaint to the nal decision,
should be completed in approximately 70 days. We
believe our impartial program offers advantages over
courts in most jurisdictions because it is informal, quick,
and free of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP), call
toll-free 1-800-207-0685. Alternatively, you can call the
General Motors Customer Communication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French), or
write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by your Vehicle
Identi cation Number (VIN).
7-3

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should re ect actual costs and be supported by
original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage beyond
the completion of the repair.It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer for
speci c information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein at
its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a quali ed
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
7-11