2008 PONTIAC SOLSTICE tow

If any of the soil remains, a commercial fabric cleaner
or spot lifter may be necessary. When a commercial
upholstery cleaner or spot lifter is to be used, test
a small hidden area for colorfastness rst. If the
locally cleaned area gives any impression that a
ring formation may result, clean the entire surface.
After the cleaning process has been completed, a paper
towel can be used to blot excess moisture from the
fabric or carpet.
Leather
A soft cloth dampened with water can be used to remove
dust. If a more thorough cleaning is necessary, a soft
cloth dampened with a mild soap solution can be used.
Allow the leather to dry naturally. Do not use heat to dry.
Never use steam to clean leather. Never use spot lifters
or spot removers on leather. Many commercial leather
cleaners and coatings that are sold to preserve and
protect leather may permanently change the appearance
and feel of your leather and are not recommended.
Do not use silicone or wax-based products, or those
containing organic solvents to clean your vehicle’s interior
because they can alter the appearance by increasing the
gloss in a non-uniform manner. Never use shoe polish on
leather.
Instrument Panel, Vinyl, and Other
Plastic Surfaces
A soft cloth dampened with water may be used to
remove dust. If a more thorough cleaning is necessary,
a clean soft cloth dampened with a mild soap solution
can be used to gently remove dust and dirt. Never
use spot lifters or removers on plastic surfaces.
Many commercial cleaners and coatings that are
sold to preserve and protect soft plastic surfaces
may permanently change the appearance and feel
of your interior and are not recommended. Do not use
silicone or wax-based products, or those containing
organic solvents to clean your vehicle’s interior because
they can alter the appearance by increasing the gloss
in a non-uniform manner.
Some commercial products may increase gloss on
your instrument panel. The increase in gloss may cause
annoying reections in the windshield and even make
it difficult to see through the windshield under certain
conditions.
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Dry the nish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water spotting
High pressure car washes may cause water to enter
the vehicle. Avoid using high pressure washes closer
than 12 inches (30 cm) to the surface of the vehicle.
Use of power washers exceeding 1,200 psi (8 274 kPa)
can result in damage or removal of paint and decals.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and a
car washing soap to clean exterior lamps and lenses.
Follow instructions underWashing Your Vehicle on
page 5-88.
Finish Care
Occasional waxing or mild polishing of your vehicle by
hand may be necessary to remove residue from the
paint nish. You can get approved cleaning products
from your dealer/retailer. SeeVehicle Care/Appearance
Materials on page 5-93.
If your vehicle has a basecoat/clearcoat paint nish,
the clearcoat gives more depth and gloss to the colored
basecoat. Always use waxes and polishes that are
non-abrasive and made for a basecoat/clearcoat
paint nish.Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint nish
may damage it. Use only non-abrasive waxes and
polishes that are made for a basecoat/clearcoat
paint nish on your vehicle.
Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap, bird
droppings, chemicals from industrial chimneys, etc., can
damage your vehicle’s nish if they remain on painted
surfaces. Wash the vehicle as soon as possible. If
necessary, use non-abrasive cleaners that are marked
safe for painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging, weather
and chemical fallout that can take their toll over a
period of years. You can help to keep the paint nish
looking new by keeping your vehicle garaged or covered
whenever possible.Protecting Exterior Bright Metal Parts
Bright metal parts should be cleaned regularly to keep
their luster. Washing with water is all that is usually
needed. However, you may use chrome polish on
chrome or stainless steel trim, if necessary.
Use special care with aluminum trim. To avoid damaging
protective trim, never use auto or chrome polish, steam or
caustic soap to clean aluminum. A coating of wax, rubbed
to high polish, is recommended for all bright metal parts.
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Windshield and Wiper Blades
Clean the outside of the windshield with glass cleaner.
Clean the rubber blades using a lint free cloth or
paper towel soaked with windshield washer uid or
a mild detergent. Wash the windshield thoroughly when
cleaning the blades. Bugs, road grime, sap, and a
buildup of vehicle wash/wax treatments may cause wiper
streaking. Replace the wiper blades if they are worn
or damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper removal
Convertible Top
The vehicle’s convertible top should be cleaned often.
However, high pressure car washes may cause water to
enter your vehicle.
When you hand wash the top, do it in partial shade.
Use a mild soap, lukewarm water and a soft sponge.
A chamois or cloth may leave lint on the top, and
a brush can chafe the threads in the top fabric. Do not
use detergents, harsh cleaners, solvents or bleaching
agents.
Wet the entire vehicle and wash the top evenly to avoid
spots or rings. Let the soap remain on the fabric for
a few minutes. When the top is really dirty, use a
mild foam-type cleaner. Thoroughly rinse the entire
vehicle, then let the top dry in direct sunlight.
To protect the convertible top:
After you wash the vehicle, make sure the top is
completely dry before you lower it.
Do not get any cleaner on the vehicle’s painted
nish; it could leave streaks.
If you decide to go through an automatic car wash,
ask the manager if the equipment could damage
your top.
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Aluminum or Chrome-Plated Wheels
and Trim
Your vehicle may have either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:Chrome wheels and other chrome trim may
be damaged if you do not wash your vehicle after
driving on roads that have been sprayed with
magnesium, calcium or sodium chloride. These
chlorides are used on roads for conditions such as
ice and dust. Always wash your vehicle’s chrome
with soap and water after exposure.
Notice:If you use strong soaps, chemicals,
abrasive polishes, cleaners, brushes, or cleaners
that contain acid on aluminum or chrome-plated
wheels, you could damage the surface of the
wheel(s). The repairs would not be covered by your
warranty. Use only approved cleaners on aluminum
or chrome-plated wheels.
The surface of these wheels is similar to the painted
surface of your vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,cleaners with acid, or abrasive cleaning brushes
on them because you could damage the surface.
Do not use chrome polish on aluminum wheels.
Notice:Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not
be covered by your warranty. Use chrome polish
on chrome wheels only.
Use chrome polish only on chrome-plated wheels,
but avoid any painted surface of the wheel, and buff
off immediately after application.
Notice:If you drive your vehicle through an
automatic car wash that has silicone carbide tire
cleaning brushes, you could damage the aluminum
or chrome-plated wheels. The repairs would not
be covered by your warranty. Never drive a vehicle
equipped with aluminum or chrome-plated wheels
through an automatic car wash that uses silicone
carbide tire cleaning brushes.
Tires
To clean the tires, use a stiff brush with tire cleaner.
Notice:Using petroleum-based tire dressing
products on your vehicle may damage the paint
nish and/or tires. When applying a tire dressing,
always wipe off any overspray from all painted
surfaces on your vehicle.
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Roadside Assistance Program
For vehicles purchased in the U.S., call
1-800-ROADSIDE (762-3743); (Text telephone (TTY):
1-888-889-2438).
For vehicles purchased in Canada, call1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
As the owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada, a person
driving this vehicle without the consent of the owner is not
eligible for coverage.
Services Provided
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever occurs rst, and, in Canada only, up to a
maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the vehicle
to get to the nearest service station (approximately
$5 in Canada). In Canada, service to provide diesel
may be restricted. For safety reasons, propane and
other alternative fuels will not be provided through
this service.
Lock-out Service:Lock-out service is covered at no
charge if you are unable to gain entry into your
vehicle. A remote unlock may be available if you
have an active OnStar
®subscription. To ensure
security, the driver must present personal
identication before lock-out service is provided. In
Canada, the vehicle registration is also required.
Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for warranty
service or in the event of a vehicle-disabling crash.
Winch-out assistance is provided when the vehicle is
mired in sand, mud, or snow.
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Calling For Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles operated
on a non-public roadway or highway, nes, impound
towing caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Pontiac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Assistance program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early
in the work day as possible to allow for the same
day repair.
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If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
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