If Your Vehicle is Stuck in Sand,
Mud, Ice, or Snow
Slowly and cautiously spin the wheels to free your
vehicle when stuck in sand, mud, ice, or snow. See
Rocking Your Vehicle to Get It Out on page 4-24.
If your vehicle has a traction system, it can often help to
free a stuck vehicle. Refer to your vehicle’s traction
system in the Index. If the stuck condition is too severe
for the traction system to free the vehicle, turn the
traction system off and use the rocking method.
{CAUTION:
If you let your vehicle’s tires spin at high
speed, they can explode, and you or others
could be injured. The vehicle can overheat,
causing an engine compartment re or other
damage. Spin the wheels as little as possible
and avoid going above 35 mph (55 km/h) as
shown on the speedometer.
For information about using tire chains on your vehicle,
seeTire Chains on page 5-70.
Rocking Your Vehicle to Get It Out
First, turn the steering wheel left and right to clear the
area around the front wheels. Then shift back and forth
between REVERSE (R) and a forward gear, or with a
manual transmission, between FIRST (1) or SECOND (2)
and REVERSE (R), spinning the wheels as little as
possible. To prevent transmission wear, wait until the
wheels stop spinning before shifting gears. Release the
accelerator pedal while you shift, and press lightly on the
accelerator pedal when the transmission is in gear.
By slowly spinning the wheels in the forward and reverse
directions, you will cause a rocking motion that could free
your vehicle. If that does not get your vehicle out after a
few tries, it might need to be towed out. If your vehicle
does need to be towed out, seeTowing Your Vehicle on
page 4-30.
4-24
Calling For Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identi cation Number
(VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Speci cally excluded from Roadside Assistance
coverage are towing or services for vehicles operated
on a non-public roadway or highway, nes, impound
towing caused by a violation of local, Municipal, State,
Provincial, or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction
devices.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Pontiac and General Motors of Canada Limited reserve
the right to make any changes or discontinue the
Roadside Assistance program at any time without
noti cation.
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