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GENERAL TIRE LIMITED WARRANTY
AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”)
is issued by Continental Tire North America, Inc. (the
“Company”) and is applicable for General-brand original
equipment tires and is a promise of replacement under
certain specifi ed conditions. This Policy applies to tires in
normal service displaying adjustable conditions (see Section
4) and does not require the existence of a workmanship or
material related condition in order to qualify for adjustment.
THIS POLICY IS NOT A WARRANTY THAT YOUR TIRE
WILL NOT FAIL OR BECOME UNSERVICEABLE IF
NEGLECTED OR MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of Passenger Car, Light Truck and Serva-Spare tires bearing
the General brand name and serial numbers, and
operated in normal service.
b. Eligible tires must be the original equipment tires, used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c. Tires branded “used” are not eligible under this Policy.
2. WHAT IS THE ADJUSTMENT POLICY AND FOR HOW LONG?
Limited warranty coverage is for a maximum period of 72
months from the date of purchase*, determined by the
new vehicle registration date or new vehicle sales invoice
showing date of purchase.
If an eligible Passenger or Light Truck or Serva-Spare tire,
used in normal service, becomes unserviceable from a
condition other than those listed under Section 4, during
or after the time or treadwear periods shown below, it will
be replaced with a comparable** new General brand tire
according to (A) and (B) below.
(A) Free Replacement Policy: Time* Treadwear
Passenger Tire First 12 Months or First 2/32nds,
(whichever comes fi rst) .
Mounting & balancing included
free of charge. Owner pays all
applicable taxes.
Light Truck Tire First 12 Months or First 3/32nds,
(whichever comes fi rst) .
Mounting & balancing included
free of charge. Owner pays all
applicable taxes. (Excluding F.E.T.)
Serva-Spare No Time Limit First 1/32nd
Tires Mounting & balancing included
free of charge. Owner pays all
applicable taxes.
(B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires After the "Free Replacement Policy" expires (set forth in
section 2A) , and the tire is still within 72 months from
the date of purchase*, you will pay, on a pro rata basis,
for a comparable** new General brand replacement tire.
A tire is eligible for an adjustment on a pro rata basis
until the tread is worn down to the tread wear indicators
(2/32nds of an inch of tread remaining) . The tire tread is
worn out at this point and this Policy ends regardless of
time period. Owner pays all applicable taxes (including
F.E.T.) , mounting and balancing charges. Serva-Spare Tires
After the “Free Replacement Policy” expires (set forth
in section 2A) , no adjustment will be made.
* At the time of claim, you need to present your new vehicle
registration or new vehicle sales invoice showing date of
purchase. If satisfactory proof-of-purchase date is not
provided, the D.O.T. certifi cation date of manufacture (tire
serial number) will be used.
** A “comparable” new General brand tire may be either the same tire line or the same basic construction but with a
different sidewall or tread confi guration. If a higher-priced
tire is accepted as replacement, the owner will pay the
difference in price. Any tire replaced under this Policy will
be covered by the current General Tire Limited Warranty
and Adjustment Policy
3. HOW A PRO RATA PRICE IS CALCULATED
The replacement tire price will be determined by multiplying
the percentage of the usable tread worn by the Dealers
Selling Price (excluding all applicable taxes) at the time
of the adjustment or the General brand current published
Adjustment Base Price, whichever is lower. The usable
tread is the original tread down to the tread wear indicators
(2/32nds of an inch of tread remaining) . The Ajustment
Base Price is intended to fairly represent a Dealer's Selling
Price for the same or comparable tire.
GENERAL TIRE LIMITED WARRANTY
(Continued on page 24)
