TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are
programmed for the vehicle. If another Intelligent
Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
Symptom Possible Cause Remedy
When pushing the ignition switch to
stop the Hybrid SystemThe SHIFT P warning appears on the display and the
inside warning chime sounds continuously.The selector lever is not in the P
position.Shift the selector lever to the P
position.
When opening the driver’s door to get
out of the vehicleThe inside warning chime sounds continuously.The ignition switch is in the ACC
position.Push the ignition switch to the OFF
position.
The Intelligent Key is in the Intelligent
Key port.Remove the Intelligent Key from the
Intelligent Key port.
When closing the door after getting out
of the vehicleThe NO KEY warning appears on the display, the out-
side chime sounds 3 times and the inside warning chime
sounds for approximately 3 seconds.The ignition switch is in the ACC or ON
position.Push the ignition switch to the OFF
position.
The NO KEY warning appears on the display and the
outside chime sounds continuously.The ignition switch is in the ACC posi-
tion and the selector lever is not in the
“P” (Park) position.Move the selector lever to the “P”
(Park) position and push the ignition
switch to the OFF position.
When closing the door with the inside
lock knob turned to LOCKThe outside chime sounds for approximately 3 seconds
and all the doors unlock.The Intelligent Key is inside the vehicle
or trunk.Carry the Intelligent Key with you.
When pushing the door handle request
switch to lock the doorThe outside chime sounds for approximately 2 seconds.The Intelligent Key is inside the vehicle
or trunk.Carry the Intelligent Key with you.
A door is not closed securely. Close the door securely.
The door handle request switch is
pushed before the door is closed.Push the door handle request switch
after the door is closed.
When closing the trunk lidThe outside chime sounds for approximately 10 seconds
and the trunk lid opens.The Intelligent Key is inside the trunk.Carry the Intelligent Key with you.
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Reception conditions will constantly change be-
cause of vehicle movement. Buildings, terrain,
signal distance and interference from other ve-
hicles can work against ideal reception. De-
scribed below are some of the factors that can
affect your radio reception.
FM RADIO RECEPTION
Range: FM range is normally limited to 25 – 30
miles (40 – 48 km) , with monaural (single chan-
nel) FM having slightly more range than stereo
FM. External influences may sometimes interfere
with FM station reception even if the FM station is
within 25 miles (40 km) . The strength of the FM
signal is directly related to the distance between
the transmitter and receiver. FM signals follow a
line-of-sight path, exhibiting many of the same
characteristics as light. For example, they will
reflect off objects.
Fade and drift: As your vehicle moves away from
a station transmitter, the signals will tend to fade
and/or drift.
Static and flutter: During signal interference from
buildings, large hills or due to antenna position
(usually in conjunction with increased distance
from the station transmitter) static or flutter can
be heard. This can be reduced by adjusting the
treble control to reduce treble response.Multipath reception: Because of the reflective
characteristics of FM signals, direct and reflected
signals reach the receiver at the same time. The
signals may cancel each other, resulting in mo-
mentary flutter or loss of sound.
AM RADIO RECEPTION
AM signals, because of their low frequency, can
bend around objects and skip along the ground.
In addition, the signals can be bounced off the
ionosphere and bent back to earth. Because of
these characteristics, AM signals are also sub-
ject to interference as they travel from transmitter
to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas with
many tall buildings. It can also occur for several
seconds during ionospheric turbulence even in
areas where no obstacles exist.
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic lights.
SATELLITE RADIO RECEPTION (if so
equipped)
When the satellite radio is first installed or the
battery has been replaced, the satellite radio may
not work properly. This is not a malfunction. Wait
more than 10 minutes with satellite radio ON andthe vehicle outside of any metal or large building
for satellite radio to receive all of the necessary
data.
No satellite radio reception is available and “NO
SAT” is displayed when the SAT band option is
selected unless optional satellite receiver and
antenna are installed and an XMTsatellite radio
service subscription is active. Satellite radio is
not available in Alaska, Hawaii and Guam.
Satellite radio performance may be affected if
cargo carried on the roof blocks the satellite radio
signal.
If possible, do not put cargo over the satellite
antenna.
A build up of ice on the satellite radio antenna can
affect satellite radio performance. Remove the
ice to restore satellite radio reception
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FM/AM/SAT RADIO WITH
COMPACT DISC (CD) CHANGER (if
so equipped)
For all operation precautions, see “Audio opera-
tion precautions” earlier in this section.
No satellite radio reception is available unless
there is an active XMTsatellite radio service
subscription. Satellite radio is not available in
Alaska, Hawaii and Guam. If satellite radio is not
operational then pressing the RADIO button will
switch between FM and AM bands.
Reference symbols:
RADIO button — This is a button on the radio. By
pressing this button you can select the item or
perform this action.
“Display” key — This is a select key on the touch-
screen. By touching this key you can proceed to
the next function.
Audio main operation
ON·OFF/VOL control:
Place the ignition switch to the ACC or ON
position, then press the ON·OFF/VOL control
knob while the audio system is off to call up the
mode (radio or CD) which was playing immedi-
ately before the system was turned off.To turn the system off, press the ON·OFF/VOL
control knob.
Turn the ON·OFF/VOL control knob to adjust the
volume.
This vehicle may be equipped with Speed Sen-
sitive Volume (SSV) for audio. The audio volume
changes as the driving speed changes.
AUDIO knob (Bass, Treble, Balance, Fade,
and SSV):
Press the AUDIO knob to change the mode as
follows:
Bass!Treble!Balance!Fade!Audio or off
!Bass
To adjust Bass, Treble, Balance, and Fade press
the AUDIO knob until the desired mode appears
in the display. Turn the Tuning knob to adjust
Bass and Treble to the desired level. You can also
use the Tuning knob to adjust Fade and Balance
modes. Fade adjusts the sound level between the
front and rear speakers and Balance adjusts the
sound between the right and left speakers.
Once you have adjusted the sound quality to the
desired level, press the AUDIO knob repeatedly
until the radio or CD display reappears. Other-
wise, the radio or CD display will automatically
reappear after about 10 seconds.To change the SSV mode from 0 to 5, press the
SETUP button. Then touch the “Audio” key, the
audio settings screen will be displayed. Touch
the “–” or “+” key to change the SSV.
While in this screen you can also adjust the other
audio settings by touching the corresponding
key.
Once you have adjusted the sound quality to the
desired level, touch the “Back” key repeatedly
until the radio or the CD display reappears.
Clock set
For setting the clock, see “Adjusting the time”
earlier in this section.
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When installing a CB, ham radio or car phone in
your NISSAN, be sure to observe the following
precautions, otherwise the new equipment may
adversely affect the engine control system and
other electronic parts.
High voltage parts and cables on the NISSAN
hybrid vehicle emit approximately the same
amount of electromagnetic waves as the conven-
tional gasoline powered vehicles or home elec-
tronic appliances despite of their electromag-
netic shieldings. Unwanted noise may occur in
the reception of a mobile two-way radio.
WARNING
cA cellular telephone should not be used
while driving so full attention may be
given to vehicle operation. Some juris-
dictions prohibit the use of cellular tele-
phones while driving.
cIf you must make a call while your ve-
hicle is in motion, the hands free cellu-
lar phone operational mode (if so
equipped) is highly recommended. Ex-
ercise extreme caution at all times so
full attention may be given to vehicle
operation.cIf a conversation in a moving vehicle
requires you to take notes, pull off the
road to a safe location and stop your
vehicle before doing so.
CAUTION
cKeep the antenna as far away as pos-
sible from the electronic control
modules.
cKeep the antenna wire more than 8 in
(20 cm) away from the electronic con-
trol system harnesses. Do not route the
antenna wire next to any harness.
cAdjust the antenna standing-wave ratio
as recommended by the manufacturer.
cConnect the ground wire from the CB
radio chassis to the body.
cFor details, consult a NISSAN dealer.
WARNING
cUse a phone after stopping your vehicle
in a safe location. If you have to use a
phone while driving, exercise extreme
caution at all times so full attention may
be given to vehicle operation.
cIf you are unable to devote full attention
to vehicle operation while talking on
the phone, pull off the road to a safe
location and stop your vehicle before
doing so.
CAUTION
To avoid discharging the 12-volt battery,
use a phone when the Hybrid System is in
the READY mode.
CAR PHONE OR CB RADIO BLUETOOTHTHANDS-FREE PHONE
SYSTEM WITHOUT NAVIGATION
SYSTEM (if so equipped)
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The command given is picked up by the micro-
phone, and voice feedback is given when the
command is accepted.
cIf you need to hear the available commands
for the current menu again, say “Help” and
the system will repeat them.
cIf a command is not recognized, the system
announces, “Command not recognized.
Please try again.” Repeat the command in a
clear voice.
cIf you want to go back to the previous com-
mand, you can say “Go back” or “Correc-
tion” any time the system is waiting for a
response.
cYou can cancel a command when the sys-
tem is waiting for a response by saying,
“Cancel” or “Quit.” The system announces
“Cancel” and ends the VR session. You can
also press the
button on the steering
wheel at any time. Whenever the VR session
is cancelled, a double beep sounds to indi-
cate you have exited the system.
cIf you want to adjust the volume of the voice
feedback, press the volume control switches
(+ or -) on the steering wheel while being
provided with feedback. You can also use
the radio volume control knob.How to say numbers
NISSAN Voice Recognition requires a certain
way to speak numbers in voice commands. Refer
to the following rules and examples.
cEither “zero” or “oh” can be used for “0”.
Example: 1-800-662-6200
– “One eight oh oh six six two six two oh
oh”, or
– “One eight zero zero six six two six two oh
oh”
cWords can be used for the first 4 digits
places only.
Example: 1-800-662-6200
– “One eight hundred six six two six two oh
oh”,
– NOT “One eight hundred six six two sixty
two hundred, and
– NOT “One eight oh oh six six two sixty two
hundred.
cNumbers can be spoken in small groups.
The system will prompt you to continue en-
tering digits, if desired.
Example: 1-800-662-6200
– “One eight oh oh”The system repeats the numbers and
prompts you to enter more.
– “six six two”
The system repeats the numbers and
prompts you to enter more.
– “six two oh oh”
cYou can say “Star” for * and “Pound” for # at
any time in any position of the phone num-
ber.
Example: 1-555-1212 *123
– “One five five five one two one two star
one two three”
NOTE:
For best results, say phone numbers as
single digits.
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3. Say the number you wish to callsB. For
example, 555-1212 can be said as “five five
five one two one two.” See “How to say
numbers” earlier in this section for more
information.
4. When you have finished speaking the phone
number, the system repeats it back and an-
nounces the available commands.
5. Say: “Dial”
sC. The system acknowledges
the command and makes the call.
For additional command options, see “List of
voice commands” later in this section.
Receiving a call
When you hear the ring tone, press thebutton on the steering wheel.
Once the call has ended, press the
button
on the steering wheel.
NOTE:
If you do not wish to take the call when you
hear the ring tone, press the
button
on the steering wheel.
For additional command options, see “List of
voice commands” later in this section.
LIST OF VOICE COMMANDS
Main Menu
“Call”
“Phone Book”
“Memo Pad”
“Setup”
When you press and release thebutton on
the steering wheel, you can choose from the
commands on the Main Menu. The following
pages describe these commands and the com-
mands in each sub-menu.
Remember to wait for the tone before
speaking.
You can say “Help” to hear the list of commands
currently available any time the system is waiting
for a response.
If you want to end an action without completing it,
you can say “Cancel” or “Quit” at any time the
system is waiting for a response. The system will
end the VR session. Whenever the VR session is
cancelled, a double beep is played to indicate
you have exited the system.
If you want to go back to the previous command,
you can say “Go back” or “Correction” any time
the system is waiting for a response.When you get used to the menus in the system,
you can talk ahead by saying more than one
command at a time. For example, say, “Call five
five five one two one two” or “Memo pad record.”
Also, when you get used to the system re-
sponses, you can skip ahead to the tone by
pressing the
button on the steering wheel.
However, if you press thebutton when the
system is waiting for a response from you it will
end the VR session.
“Call”
Main Menu
“Call”
Name (speak name)
sA
Number (speak digits)sB
“Redial”sC
“Call Back”sD
Name (speak name)sA
If you have stored entries in the Phone Book, you
can dial a number associated with a name and
location.
See “Phone book” later in this section to learn
how to store entries.
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TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
Symptom Solution
System fails to interpret the command correctly.1. Ensure that the command is valid. See “List of voice commands” earlier in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. See “Speaker adaptation (SA) mode” earlier in this section.
The system consistently selects the wrong entry from the
phone book.1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phone book” earlier in this section.
2. Replace one of the names being confused with a new name.
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Enter Digit:
Brings up a keypad, enter digits when needed.
For example, entering your PIN number for voice-
mail.
Cancel Mute:
This will appear after the “Mute” key is touched.
Mute will be cancelled.
To adjust the person’s voice to be louder or
quieter, press the volume control switch located
on the steering wheel switches or turn the volume
control knob on the instrument panel while talking
on the phone. This adjustment is also available in
the SETUP mode.
PHONE SETTING
To set up the hands-free phone system to your
preferred settings, press the SETUP button, then
touch the “Phone” key on the display.
Phonebook:
See “Phonebook download” earlier in this sec-
tion.
Downloaded Phonebook:
See the following information for each item.
cDownload All:
Transfer phonebook entries from your cellu-
lar phone to the vehicle’s phonebook. For
more information, see “Phonebook down-load” earlier in this section.
cDelete Downloaded Phonebook:
Delete all of the downloaded phonebook
entries.
cDelete an Entry of Downloaded Phone-
book:
Delete a single entry from the downloaded
phonebook. Touch the corresponding letter
key, then touch on the name key you wish to
delete. Touch the “Yes” key to delete the
entry.
Delete Call Logs:
Delete all the outgoing or incoming call logs from
the list.
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