UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
2008 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
236
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....176
Tires ...........................161–162, 220
alignment ................................169
care ..........................................165
changing ..................................220
checking the pressure ............165
inflating ...................................163
label .........................................175
replacing ..................................167
rotating ....................................169
safety practices .......................168
sidewall information ...............170
snow tires and chains ............180
spare tire .................................220
terminology .............................162
tire grades ...............................162
treadwear ........................161, 166
Towing .......................................185
recreational towing .................185
trailer towing ..........................185
wrecker ....................................231
Traction control ........................194
Transaxle
fluid, checking and adding
(automatic) .............................278
fluid, checking and adding
(manual) .................................283
Transmission .............................196brake-shift interlock (BSI) ....196
fluid, refill capacities ..............287
lubricant specifications ..........287
manual operation ....................201
Trunk ...........................................99
remote release ..................91, 103
Turn signal ..................................56
U
USB port ......................................36
V
Vehicle Identification Number
(VIN) ..........................................291
Vehicle loading ..........................180
Ventilating your vehicle ...........190
W
Warning lights (see Lights) .......10
Washer fluid ..............................252
Water, Driving through .............210
Windows
power .........................................72
Windshield washer fluid and
wipers ..........................................68
checking and adding fluid .....252
replacing wiper blades ...........252
Wrecker towing .........................231
2008 Milan(mln)
Owners Guide (post-2002-fmt)
USA(fus)
Index
300
