237 Controls in detail
Power windows
Stopping windows during
Express-operation
Briefly press the respective switch at
the symbolkorj again.Opening and closing the windows with
the retractable hardtop switch
All windows can be opened or closed with
the retractable hardtop switch.
The retractable hardtop switch is located
on the lower part of the center console.
Retractable hardtop switch
1Opening all side windows
2Closing all side windows
Switch on the ignition (page 37).
!If the upward movement of the window is
blocked during the closing procedure, the win-
dow will stop and open slightly.
Remove the obstruction, press the respective
switch at the symbolj again past the resis-
tance point and release.
If the window still does not close when there is
no obstruction, press and hold the respective
switch at the symbolj. The window will then
close without the obstruction sensor function.Warning!G
Never operate the windows if there is the
possibility of anyone being harmed by the
opening or closing procedure.
In case the procedure causes potential
danger, the procedure can be immediately
halted by releasing the retractable hardtop
switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the windows using the
retractable hardtop switch, the automatic
reversal function will not operate.
238 Controls in detail
Power windows
Opening
Push the retractable hardtop switch in
quick succession twice in direction of
arrow1.
All side windows open.
Closing
Push the retractable hardtop switch in
quick succession twice in direction of
arrow2.
Keep the retractable hardtop switch
pushed the second time until all win-
dows are closed.
The windows in the driver’s and pas-
senger door will close first, followed by
the rear side windows.Opening and closing the windows with
the SmartKey*
The retractable hardtop (
page 240) will
also be opened or closed when the power
windows are operated with the SmartKey.
Aim transmitter eye at the outside
driver’s or passenger door handle.
The SmartKey must be in close
proximity to the respective outside
door handle.Opening (Summer opening feature)
Press and hold buttonŒ.
The windows and retractable hardtop
begin to open after approximately
1 second.
In the multifunction display you will see
the message
Retractable Roof In
Operation
.
Release buttonŒ on the SmartKey
to interrupt procedure.
Closing (Convenience closing feature)
Press and hold lock button‹.
The windows and retractable hardtop
begin to close after approximately
1 second.
In the multifunction display you will see
the message
Retractable Roof In
Operation
.
Release button‹on the SmartKey
to interrupt procedure.
iYou can operate the rear side windows only
by using the retractable hardtop switch.
iWhen the retractable hardtop is open, only
the windows in the driver’s and passenger door
will close. The rear side windows remain open.
239 Controls in detail
Power windows
Synchronizing power windows
The power windows must be synchronized
after the battery has been disconnect-
ed or discharged.
if the power windows cannot be fully
opened (Express-open) or closed
(Express-close).
Each power window must be synchronized.
Close all doors.
Switch on the ignition (page 37).
Press and hold both switches1
and2 (
page 235) at the
symbolj until the windows are
completely closed.
Hold on to switches1and2 for
approximately 1 second.
The power windows are synchronized.
Warning!G
When closing the side windows and retract-
able hardtop, make sure that there is no
danger of anyone being harmed by the
closing procedure.
If potential danger exists, proceed as fol-
lows:
Release button‹to stop the closing
procedure. To open, press and hold
buttonŒ. To continue the closing
procedure after making sure that there
is no danger of anyone being harmed by
the closing procedure, press and hold
button‹.
Warning!G
If the retractable hardtop does not com-
pletely open or close, the roof hydraulics will
lose pressure and the retractable hardtop is
lowered
after approximately 7 minutes when the
ignition is switched on.
after approximately 15 seconds when
the ignition is switched off.
Shortly before the hardtop is lowered, a
warning will sound. In the multifunction dis-
play you will seeK and the message
Retractable Roof Lowering.
Properly lock the retractable hardtop
(
page 242) before continuing to drive.
244 Controls in detail
Retractable hardtop
Unlocked status noticed while driving
Stop the vehicle and leave the ignition
switched on.
To lock the retractable hardtop in its
fully closed position, push the retract-
able hardtop switch forward until the
retractable hardtop is fully closed.
or:
To lock the retractable hardtop in its
fully opened position, push the retract-
able hardtop switch rearward until the
retractable hardtop is fully open.Opening and closing the retractable
hardtop with the SmartKey*
The power windows (
page 235) will also
be opened or closed when you operate the
retractable hardtop with the SmartKey.
Aim transmitter eye at the outside
driver’s or passenger door handle.
The SmartKey must be in close proxim-
ity to the respective outside door han-
dle.
Warning!G
Stop the vehicle and lock the retractable
hardtop before continuing to drive. You
could otherwise endanger yourself and oth-
ers.
Warning!G
Before operating the retractable hardtop,
make sure no persons can be injured by the
moving parts (retractable roof, roof frame,
and trunk lid) due to negligence.
Hands must never be placed near the roof
frame, upper windshield area, hardtop, shelf
behind roll bars, or trunk lid while the re-
tractable hardtop is being raised or lowered.
Serious personal injury may occur.
If potential danger exists, release the re-
spective button on the SmartKey. This im-
mediately interrupts the raising or lowering
procedure. You can then operateŒ
or‹to raise or lower the hardtop away
from the danger zone.
262 Controls in detail
Useful features
Installing a different mobile phone
cradle
Example illustration
1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your audio system or COMAND* head
unit.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
269 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk
handle again.
iWhen the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call
is initiated automatically to the Response
Center. See “Anti-theft alarm system”
(
page 90) and “Tow-away alarm” (page 91).
340 Operation
Vehicle care
Cleaning and care of vehicle
Regular and proper care will help to main-
tain the value of your vehicle. The best way
to protect your vehicle from harmful envi-
ronmental influences is to wash it and use
protective treatments regularly.
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can at-
tack the paintwork as well as the
undercarriage and cause lasting damage.Such damage is caused not only by
extreme and varying climatic conditions,
but also by:
Air pollution
Road salt
Tar
Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:
Grease and oil
Fuel
Coolant
Brake fluid
Bird droppings
Insects
Tree resins, etc.
Frequent washing reduces and/or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:
near the ocean
in industrial areas (smoke, exhaust
emissions)
during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a
thorough check is a washing of the under-
body followed by a thorough inspection.
Damaged areas need to be
re-undercoated.
Your vehicle has been treated at the
factory with a wax-base rustproofing in the
body cavities which will last for the lifetime
of the vehicle. Post-production treatment
is neither necessary nor recommended by
Mercedes-Benz because of the possibility
Warning!G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.
394 Practical hints
Unlocking/locking in an emergency
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey, open the driver’s door and the
trunk using the mechanical key. Removing the mechanical key
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of
arrow.
Slide mechanical key2 out of the
housing.Unlocking the driver’s door
Insert mechanical key 2 into the
driver’s door lock until it stops.
Turn mechanical key 2 counterclock-
wise to position1 until the locking
knob moves up.
The driver’s door is unlocked.
Pull the door handle to open the
driver’s door.
iUnlocking the vehicle with the mechanical
key and opening the driver’s door or the trunk
will trigger the anti-theft alarm system
(
page 90).
To cancel the alarm, insert the SmartKey in the
starter switch.
1Unlocking
2Mechanical key