268 Controls in detail
Useful features
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on ignition (together
with the SOS button and the Roadside
Assistance button•).
See “System self-check” (
page 263) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available).
The message
Call Failed appears in the
multifunction display.
Information calls can be terminated using the
button
t on the multifunction steering
wheel or the respective button for ending a
telephone call on the audio system or COMAND*
head unit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain
illuminated (in red) at any time, the Tele Aid
system has detected a malfunction or the
service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center
and have the system checked or contact the
Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative, except
Roadside Assistance and Information calls,
which can also be terminated by pressing the
tbutton on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or COMAND* head unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
269 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk
handle again.
iWhen the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call
is initiated automatically to the Response
Center. See “Anti-theft alarm system”
(
page 90) and “Tow-away alarm” (page 91).
287 Operation
Driving instructions
Standing waterPassenger compartment
Driving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
an authorized Mercedes-Benz Center.Control and operation of radio
transmitter
COMAND*, radio, and telephone*
!Do not drive through flooded areas or water
of unknown depth. Before driving through water,
determine its depth. Never accelerate before
driving into water. The bow wave could force
water into the engine and auxiliary equipment,
thus damaging them.
If you must drive through standing water, drive
slowly to prevent water from entering the pas-
senger compartment or the engine compart-
ment. Water in these areas could cause damage
to electrical components or wiring of the engine
or transmission, or could result in water being
ingested by the engine through the air intake,
causing severe internal engine damage. Any
such damage is not covered by the
Mercedes-Benz Limited Warranty.
Warning!G
Always fasten items being carried as
securely as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry
objects.
Warning!G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND*, radio or tele-
phone
1 if road, traffic and weather condi-
tions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
288 Operation
Driving instructions
Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation
instructions regarding use of an external
antenna.Catalytic converter
Your Mercedes-Benz is equipped with
monolithic-type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial
control of the pollutants in the exhaust
emissions. Keep your vehicle in proper
operating condition by following our
recommended maintenance instructions
as outlined in your Maintenance Booklet.
Warning!G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
!To prevent damage to the catalytic
converters, use only premium unleaded gasoline
in this vehicle.
Any noticeable irregularities in engine operation
should be repaired promptly.
Otherwise, excessive unburned fuel may reach
the catalytic converter, causing it to overheat
and potentially start a fire.
Warning!G
As with any vehicle, do not idle, park or op-
erate this vehicle in areas where combusti-
ble materials such as grass, hay or leaves
can come into contact with the hot exhaust
system, as these materials could be ignited
and cause a vehicle fire.
298 Operation
Engine compartment
If there is excess engine oil with the engine
at normal operating temperature, the
following message will appear:
Engine Oil Level
Reduce Oil Level
Have excess oil siphoned or drained
off. Contact an authorized
Mercedes-Benz Center.
For more information on messages in the
display concerning engine oil, see the
“Practical hints” section (
page 360).Checking engine oil level with the oil
dipstick (SLK 280, SLK 350 only)
When checking the oil level
the vehicle must be parked on level
ground.
with the engine at operating tempera-
ture, the vehicle must have been
stationary for at least 5 minutes with
the engine turned off.
with the engine not at operating tem-
perature, the vehicle must have been
stationary for at least 30 minutes with
the engine turned off.1Oil dipstick
2Upper (max) mark
3Lower (min) mark
To check the engine oil level with the oil
dipstick, do the following:
Open the hood (page 294).
Pull out oil dipstick1.
Wipe oil dipstick1 clean.
Fully insert oil dipstick1 into the
dipstick guide tube.
!Excess oil must be siphoned or drained off.
It could cause damage to the engine and
catalytic converter not covered by the
Mercedes-Benz Limited Warranty.
300 Operation
Engine compartment
Unscrew filler cap1 from filler neck.
Add engine oil as required.
Be careful not to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
Screw filler cap1 back on filler neck.
For more information on engine oil, see
“Technical data” (
page 451) and
(
page 453).
Transmission fluid level*
Vehicles with automatic transmission*:
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the transmission.
Coolant level
The engine coolant is a mixture of water
and anticorrosion/antifreeze.
When checking the coolant level,
the vehicle must be parked on level
ground
the coolant temperature must be
below 158°F (70°C)
!Excess oil must be siphoned or drained off.
It could cause damage to the engine and
emission control system not covered by the
Mercedes-Benz Limited Warranty.
Warning!G
In order to avoid any potentially serious
burns:
Use extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system,
or if the coolant temperature gauge indi-
cates that the coolant is overheated.
Do not remove pressure cap on coolant
reservoir if coolant temperature is
above 158°F (70°C). Allow engine to
cool down before removing cap. The
coolant reservoir contains hot fluid and
is under pressure.
Using a rag, slowly open the cap approx-
imately 1/2turn to relieve excess pres-
sure. If opened immediately, scalding
hot fluid and steam will be blown out
under pressure.
Do not spill antifreeze on hot engine
parts. Antifreeze contains ethylene
glycol which may burn if it comes into
contact with hot engine parts.
379 Practical hints
What to do if …
Display symbolDisplay messagePossible cause/consequencePossible solution
NEngine Oil Level
Reduce Oil LevelSLK 55 AMG only:
You have added too much engine
oil. There is a risk of damaging the
engine or the catalytic converter.Have oil siphoned or drained off.
Observe all legal requirements with respect
to its disposal.
Engine Oil Level
Stop, turn engine off.There is no oil in the engine. There
is a danger of engine damage.Stop the vehicle in a safe location or as soon
as it is safe to do so.
Turn off the engine.
Apply the parking brake (page 59).
Add engine oil (page 299) and check the
engine oil level (
page 296).
AReserve FuelThe fuel level has dropped below
the reserve mark.Refuel at the next gas station (page 291).
4Gas Cap
Is OpenA loss of pressure has been detect-
ed in the fuel system. The fuel cap
may not be closed properly or the
fuel system may be leaky.Check the fuel cap (page 291).
If it is not closed properly:
Close the fuel cap.
If it is closed properly:
Have the fuel system checked by an autho-
rized Mercedes-Benz Center.
388 Practical hints
What to do if …
Display symbolDisplay messagePossible cause/consequencePossible solution
tPHONE OFFThis display appears if buttons
ort on the multifunction steer-
ing wheel is pressed and the vehicle
is not equipped with a telephone*.
MTrunk Partition
OpenYou are trying to open or close the
retractable hardtop even though
the luggage cover in the trunk is not
closed and/or properly engaged.Close the luggage cover (page 241).
WTop Up
Washer FluidThe fluid level in the windshield
washer fluid reservoir has dropped
below its minimum mark.Add washer fluid (page 301).