267 Controls in detail
Useful features
Information button¡
The Information button¡ is located in
the center armrest storage/telephone*
compartment (
page 253).
1Information button
Open the storage/telephone* com-
partment (
page 253).
Press and hold button 1 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting Call will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and
the occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
iThe indicator lamp in the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on ignition
(together with the SOS button and the
Information button¡).
See “System self-check” (
page 263) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call Failed appears in the
multifunction display.
Roadside Assistance calls can be terminated
using the buttont on the multifunction
steering wheel or the respective button for
ending a telephone call on the audio system or
COMAND* head unit.
268 Controls in detail
Useful features
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on ignition (together
with the SOS button and the Roadside
Assistance button•).
See “System self-check” (
page 263) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available).
The message
Call Failed appears in the
multifunction display.
Information calls can be terminated using the
button
t on the multifunction steering
wheel or the respective button for ending a
telephone call on the audio system or COMAND*
head unit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain
illuminated (in red) at any time, the Tele Aid
system has detected a malfunction or the
service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center
and have the system checked or contact the
Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative, except
Roadside Assistance and Information calls,
which can also be terminated by pressing the
tbutton on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or COMAND* head unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
292 Operation
At the gas station
Close the fuel filler flap.
Check regularly and before a long trip
Engine compartment
(example illustration, SLK 350)
1Windshield washer system and head-
lamp cleaning system* reservoir
2Brake fluid reservoir
3Coolant expansion tankWindshield washer system and head-
lamp cleaning system*
For information on refilling the reservoir,
see “Windshield washer system and
headlamp cleaning system*”
(
page 301).
Brake fluid
For information on brake fluid, see “Fuels,
coolants, lubricants, etc.” (
page 451).
iMake sure to close the fuel filler flap before
locking your vehicle as the flap locking pin
prevents closing after you have locked the
vehicle.
iOnly use premium unleaded gasoline with a
minimum Posted Octane Rating of 91 (average
of 96 RON/86 MON).
Information on gasoline quality can normally be
found on the fuel pump. Please contact gas
station personnel in case labels on the pump
cannot be found.
For more information on gasoline, see “Premium
unleaded gasoline” (
page 454), refer to the
Factory Approved Service Products pamphlet
(USA only), or contact an authorized
Mercedes-Benz-Center.
iLeaving the engine running and the fuel cap
open can cause the yellow fuel tank reserve
warning lamp to flash and the?malfunction
indicator lamp (USA only) or the
±malfunction indicator lamp (Canada only)
to illuminate.
For more information, see “Practical hints”
(
page 351).
iFor opening the hood, see “Hood”
(
page 294).
!If you find that the brake fluid in the brake
fluid reservoir has fallen to the minimum mark or
below, have the brake system checked for brake
pad thickness and leaks immediately. Notify an
authorized Mercedes-Benz Center immediately.
Do not add brake fluid as this will not solve the
problem.
For more information, see “Practical hints”
(
page 350).
337 Operation
Maintenance
Maintenance
We strongly recommend that you have
your vehicle serviced by an authorized
Mercedes-Benz Center, in accordance with
the Maintenance Booklet at the times
called for by the maintenance service indi-
cator.Maintenance service indicator
message
The maintenance service indicator
message will notify you when the next
maintenance service is due.
Starting approximately 1 month before the
next maintenance service is due, one of
the following messages will appear in the
multifunction display while you are driving
or when you switch on the ignition (exam-
ple service A):
Service A Due In XXXXX Miles (Km)
Service A Due In XXX Days
Service A Due In X Day
Service A Due Now
The maintenance services will be indicated
by showing a service type A through
type H in the multifunction display.
Types A through H are classified based on
estimated time needed to perform the
maintenance service, ranging:
from
Service A
(approximately 1 hour)
to
Service H
(approximately 8 hours)
Refer to Maintenance Booklet for a listing
of maintenance services and intervals the
need to be performed at.
!Failure to have the vehicle maintained in
accordance with the Maintenance Booklet and
the maintenance service indicator at the
designated times/mileage will result in vehicle
damage not covered by the Mercedes-Benz
Limited Warranty.
iThe Maintenance System in your vehicle
tracks distance driven and the time elapsed
since the last maintenance service and calcu-
lates other maintenance service work required.
338 Operation
Maintenance
Clearing the maintenance service
indicator message
The maintenance service indicator
message is automatically cleared:
after approximately 10 seconds when
you switch on the ignition or when
reaching the service threshold while
driving
after approximately 30 seconds once
the suggested maintenance service
term has passed
You can also clear it yourself.
Press reset buttonJ(page 26) on
the instrument cluster.
The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 127).
Maintenance service term exceeded
If you have exceeded the suggested main-
tenance service term, you will see the fol-
lowing message in the multifunction
display:
Service A Exceeded By XXXXX Miles (Km)
Service A Exceeded By XXX Days
Service A Exceeded By X Day
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance
service.Calling up the maintenance service
indicator display
You can call up the maintenance service in-
dicator display at any time to check when
the next maintenance service is due.
Switch on the ignition (page 37).
The standard display menu appears in
the multifunction display (
page 127).
Press buttonjork on the mul-
tifunction steering wheel repeatedly
until the maintenance service indicator
display with the service symbol 9
appears in the multifunction display.
iThe menu overview can be found on
(
page 124).
339 Operation
Maintenance
Resetting the maintenance service
indicator
In the event that the maintenance service
on your vehicle is not carried out by an
authorized Mercedes-Benz Center, you can
have the maintenance service indicator
reset. The automotive maintenance facility
carrying out the maintenance service will
find the information for resetting the main-
tenance service indicator in the mainte-
nance-relevant literature for your vehicle.
Such literature is available from any autho-
rized Mercedes-Benz Center or directly
from Mercedes-Benz.iIf the battery is disconnected, the days of
disconnection will not be included in the count
shown by the maintenance service indicator. To
arrive at the true maintenance service deadline,
you will need to subtract these days from the
days shown in the maintenance service indicator
message or maintenance service indicator dis-
play.
Do not confuse the maintenance service indica-
tor with the engine oil level indicatorN.
iIf the maintenance service indicator was
inadvertently reset, have an authorized
Mercedes-Benz Center correct it.
Only reset if the proper maintenance service has
been performed. Resetting the system without
performing the proper maintenance service as
called for by the maintenance service indicator
will result in engine damage and/or other vehicle
damage not covered by the Mercedes-Benz
Limited Warranty.
351 Practical hints
What to do if …
ProblemPossible cause/consequenceSuggested solution
USA only:
?
Canada only:
±
The yellow engine malfunction
indicator lamp comes on when
the engine is running.There is a malfunction in:
The fuel injection system
The ignition system
The emission control system
Systems which effect emissions
Such malfunctions may result in
excessive emissions values and may
switch the engine to its limp-home
(emergency operation) mode.
Have the vehicle checked as soon as pos-
sible by an authorized Mercedes-Benz
Center.
An on-board diagnostic connector is used
by the service station to link the vehicle to
the shop diagnostics system. It allows the
accurate identification of system malfunc-
tions through the readout of diagnostic
trouble codes. It is located in the front left
area of the footwell near the hood release.
iSome states may by law require you to visit
a workshop as soon as the engine malfunction
indicator lamp comes on. Check local require-
ments.
462 Index
Digital speedometer 128
Dimensions, Vehicle 449
Dipstick see Oil dipstick
Direction of rotation (Tires) 307
Display text see Messages in the multi-
function display
Displays
Digital speedometer 128
Maintenance service indicator 337
Multifunction display 121
Outside temperature 128
Symbol messages 371
Text messages 362
Vehicle status message memory 135
Vehicle status messages 360
Distance to empty (range), Trip
computer 149
Door
Control panel 34
Entry lamps 117
Locking in an emergency 395
Locking/unlocking, SmartKey 94
Opening from inside 98
Remote door unlock, Tele Aid* 269
Unlocking in an emergency 394
DOT 331Drink holder see Cup holder
Drinking and driving 279
Driver’s air bag see Air bags
Driving 53
Abroad 287
Accelerator position 159
Automatic transmission* 53
Driving off 282
Fuel saving 279
Hydroplaning 284
In winter 286
Instructions 48, 279
Kickdown 159
Manual transmission 53
Standing water 287
Tires 283
Driving safety systems 84
ABS 84
BAS 86
Electronic traction system 88
ESP
®86
Driving systems
Cruise control 248
Driving tips 159E
Easy-entry/exit feature* 44, 147
Electric air pump
Inflating collapsible tire 418
Sealing tires with TIREFIT 408
Vehicle tool kit 389
Electrical system (Technical data) 448
Electronic Stability Program see ESP
®
Emergency call (911) 233
Emergency call system 262
Tele Aid* 264
Emergency, In case of
Instrument cluster, Indicator
lamps 348–357
Emergency operations
Automatic transmission* (Limp-Home
Mode) 167
Remote door unlock, Tele Aid* 269
Retractable hardtop 397
Selector lever*, unlocking
manually 396
Trunk lid, Releasing from the
inside 102
Unlocking/locking the vehicle 394