91 Safety and Security
Anti-theft systems
Lock the vehicle with the SmartKey.
The turn signal lamps flash three times
and an acoustic warning sounds three
times to indicate that the alarm system
is armed.
Alarm system indicator lamp 1 starts
flashing.Disarming the alarm system
Unlock the vehicle with the SmartKey.
The turn signal lamps flash once and
an acoustic warning sounds once to
indicate that the alarm system is
disarmed.
Alarm system indicator lamp 1 goes
out.
Canceling the alarm
To cancel the alarm:
Press theŒ or‹button on the
SmartKey.
or
Insert the SmartKey in the starter
switch.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
iIf the turn signal lamps do not flash three
times and no acoustic warning sounds three
times, a door or the trunk lid may not be properly
closed.
Close the respective element and lock the
vehicle again.
iThe alarm system will rearm automatically
again after approximately 40 seconds if no door
was opened.
iThe tow-away protection alarm is triggered,
for example, if the vehicle is lifted on one side.
If the alarm stays on for more than 30 seconds,
a call to the Response Center is initiated auto-
matically by the Tele Aid* system (
page 262),
provided Tele Aid* service was subscribed to
and properly activated, and that necessary cellu-
lar service and GPS coverage are available
(
page 262).
92 Safety and Security
Anti-theft systems
Arming tow-away alarm
Lock your vehicle with the SmartKey.
The tow-away alarm is automatically
armed after about 30 seconds.
Disarming tow-away alarm
To prevent triggering the tow-away alarm,
switch off the tow-away alarm feature be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.The switch is located on the lower part of
the center console.
1Indicator lamp
2Tow-away alarm deactivation switch
Switch off the ignition (page 37).
Remove the SmartKey from the starter
switch.
Press tow-away alarm deactivation
switch2.
Indicator lamp1 in the tow-away
alarm deactivation switch comes on
briefly.
Exit your vehicle.
Lock your vehicle with the SmartKey.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.
Canceling tow-away alarm
To cancel the alarm:
Press theŒ or‹button on the
SmartKey.
or
Insert the SmartKey in the starter
switch.
iWhen you unlock your vehicle, the tow-away
protection disarms automatically. The tow-away
alarm remains disarmed until you lock the
vehicle again.
iYou cannot disarm the tow-away alarm while
the ignition is switched on.
96 Controls in detail
Locking and unlocking
Factory settingGlobal unlocking
Press buttonŒ.
All turn signal lamps flash once.
An acoustic warning sounds once.
The locking knobs in the doors
move up.
The anti-theft alarm system is
disarmed.
The vehicle will lock again automatically
and rearm the anti-theft alarm system
within approximately 40 seconds of un-
locking if:
neither door nor trunk is opened
the SmartKey is not inserted in the
starter switch
the central locking switch is not
activatedGlobal locking
Press button‹.
With all doors and the trunk closed:
All turn signal lamps flash three
times.
An acoustic warning sounds three
times.
The locking knobs in the doors
move down.
The anti-theft alarm system is
armed.
iWhen unlocking or locking the vehicle with
the SmartKey, an acoustic signal sounds. The
signal is activated at the factory. If you wish to
deactivate the feature or adjust its signal
volume, contact an authorized Mercedes-Benz
Center.
97 Controls in detail
Locking and unlocking
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that press-
ing buttonŒ only unlocks the driver’s
door, the storage/telephone* compart-
ment under the armrest, the glove box, and
the fuel filler flap.
Press and hold buttonsŒand‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 94) flashes twice.
The SmartKey will then function as fol-
lows:
Unlocking driver’s door and fuel filler
flap
Press buttonŒ once.
All turn signal lamps flash once.
An acoustic warning sounds once.
The locking knob in the driver’s
door moves up.
The anti-theft alarm system is
disarmed.Global unlocking
Press buttonŒ twice.
All turn signal lamps flash once.
An acoustic warning sounds once.
The locking knobs in the doors
move up.
The anti-theft alarm system is
disarmed.
Global locking
Press button‹.
With all doors and the trunk closed:
All turn signal lamps flash three
times.
An acoustic warning sounds three
times.
The locking knobs in the doors
move down.
The anti-theft alarm system is
armed.Restoring to factory setting
Press and hold buttonsŒand‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 94) flashes twice.
Checking the batteries
Press button‹orŒ.
The battery check lamp (
page 94)
comes on briefly to indicate that the
SmartKey batteries are in order.
iIf the battery check lamp (page 94) does
not come on briefly during check, the SmartKey
batteries are discharged.
Replace the batteries (page 398).
You can obtain the required batteries at any
authorized Mercedes-Benz Center.
iIf the batteries are checked within signal
range of the vehicle, pressing
button‹orŒ will lock or unlock the
vehicle accordingly.
99 Controls in detail
Locking and unlocking
Opening the trunk
You can open the trunk if the vehicle is
stationary.
A minimum height clearance of 5.78 ft
(1.76 m) is required to open the trunk lid.Press and hold buttonŠ on the
SmartKey.
The trunk is unlocked and opens
slightly.
Pull on the handle.
Lift the trunk lid and swing it open.
The trunk lid can also be opened from the
inside in an emergency, see “Trunk lid
emergency release” (
page 102).
iIf the vehicle has previously been centrally
locked with the SmartKey, opening a door from
the inside will trigger the anti-theft alarm system.
To cancel the alarm, do one of the following:
Press buttonŒor‹on the
SmartKey.
Insert the SmartKey in the starter switch.
Warning!G
Make sure the trunk is closed when the
engine is running and while driving.
Among other dangers, deadly carbon
monoxide (CO) gases may enter vehicle
interior resulting in unconsciousness and
death.
!Always make sure there is sufficient over-
head clearance.
iThe vehicle or trunk must be unlocked
before the trunk lid can be opened.
The trunk lid can only be opened when the vehi-
cle is not in motion and the retractable hardtop
is fully opened or closed.
102 Controls in detail
Locking and unlocking
Trunk lid emergency release
With the emergency release button, the
trunk can be opened from inside the trunk.
1Emergency release button
Briefly press emergency release
button1.
The trunk lid unlocks and opens
slightly.
Push up the trunk lid to fully open.Illumination of the emergency release
button:
The button flashes for 30 minutes after
opening the trunk.
The button flashes for 60 minutes after
closing the trunk.
Automatic central locking
The doors and the trunk automatically lock
when the vehicle is set into motion.
You can deactivate the automatic locking
using the control system, see “Setting
automatic locking” (
page 146).
iThe emergency release button unlocks
the trunk while the vehicle is standing still or
in motion.
iThe emergency release button does not un-
lock the trunk if the vehicle battery is discharged
or disconnected.
iIf the vehicle has previously been centrally
locked with the SmartKey, opening the trunk
from the inside will trigger the anti-theft alarm
system.
To cancel the alarm, do one of the following:
Press buttonŒor‹on the
SmartKey.
Insert the SmartKey in the starter switch.
iYou can open a locked door from the inside.
Open door only when conditions are safe to do
so.
iThe doors unlock automatically after an
accident if the force of the impact exceeds a
preset threshold.
The vehicle locks automatically when the ignition
is switched on and the wheels are turning at a
vehicle speed of approximately 9 mph (15 km/h)
or more. You could therefore lock yourself out
when the vehicle
is pushed or towed
is on a test stand
262 Controls in detail
Useful features
Installing a different mobile phone
cradle
Example illustration
1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your audio system or COMAND* head
unit.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
269 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk
handle again.
iWhen the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call
is initiated automatically to the Response
Center. See “Anti-theft alarm system”
(
page 90) and “Tow-away alarm” (page 91).