251 Controls in detail
Useful features
The Tele Aid system
(Tele
matic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the Information button¡ stay on longer
than 10 seconds or do not come on). The
message
Tele Aid Inoperative appears
for approximately 10 seconds in the multi-
function display.
iThe SOS button is located above the interior
rear view mirror (
page 253).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (
page 239).
!The Tele Aid system utilizes the cellular
network for communication and the GPS (Global
Positioning System) satellites for vehicle loca-
tion. If either of these signals are unavailable, the
Tele Aid system may not function and if this
occurs, assistance must be summoned by other
means.
Warning!G
If the indicator lamps in the SOS button, in
the Roadside Assistance button, and/or in
the Information button do not come on dur-
ing the system self-check, or if any of these
indicators remain illuminated continuously
in red and/or the message
Tele Aid
Inoperative
is displayed in the multifunc-
tion display after the system self-check,
a malfunction in the system has been
detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
254 Controls in detail
Useful features
The message Connecting Call will ap-
pear in the multifunction display and
the audio system is muted.
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
Manual for more information.The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.Information button ¡
The Information button¡ is located
below the center armrest cover.
1Information button¡
Open the telephone* compartment
(
page 239).
Press and hold button 1 (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Connecting Call will appear
in the multifunction display and the
audio system is muted.
iThe indicator lamp in the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the Informa-
tion button¡).
See system self-check (
page 251) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network is not available). The
message
Call Failed appears in the multi-
function display.
Roadside Assistance calls can be terminated us-
ing the tbutton on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the COMAND headunit.
255 Controls in detail
Useful features
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).iThe indicator lamp in the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 251) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available). The
message
Call Failed appears in the multi-
function display.
Information calls can be terminated using the
tbutton on the multifunction steering wheel
or the respective button for ending a telephone
call on the COMAND headunit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is cur-
rently not active, and may not initiate a call. Visit
an authorized Mercedes-Benz Center and have
the system checked or contact the
Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
258 Controls in detail
Useful features
Interior rear view mirror with integrated
remote control
1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of
vehicle equipment):
5Hand-held remote control of
garage door opener, gate
operator or other device
6Hand-held remote control
buttonProgramming the integrated remote
control
Step 1:
Switch on the ignition (page 40).
Warning!G
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks
safety stop and reverse features as required
by U.S. federal safety standards (this
includes any garage door opener model
manufactured before April 1, 1982).
A garage door that cannot detect an object
– signaling the door to stop and reverse –
does not meet current U.S. federal safety
standards.
When programming a garage door opener,
park the vehicle outside the garage.
Do not run the engine while programming
the integrated remote control.
Inhalation of exhaust gas is hazardous to
your health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause un-
consciousness and possible death.
261 Controls in detail
Useful features
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the
integrated signal transmitter to pick up the
signal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner.
If you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming procedures, replace step 4
with the following:
Step 4:
Press and hold the signal transmitter
button (2, 3 or4). Do not release
this button until it has been success-
fully trained.
While still holding down the signal
transmitter button (2, 3 or4),
“cycle” your hand-held remote control
button6 as follows: Press and hold
button6 for 2 seconds, then release
it for 2 seconds, and again press and
hold it for 2 seconds. Repeat this se-
quence on the hand-held remote con-
trol until the frequency signal has been
learned. Upon successful training, indi-
cator lamp1 will flash slowly and then
rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete.Reprogramming a single signal trans-
mitter button
To program a device using a signal trans-
mitter button previously trained, follow
these steps:
Switch on the ignition (page 40).
Press and hold the desired signal
transmitter button (2, 3 or4).
Do not release the button.
Indicator lamp1 will begin to flash af-
ter 20 seconds. Without releasing the
signal transmitter button, proceed with
programming starting with step 3.
iUpon completion of programming the inte-
grated remote control, make sure you retain the
hand-held remote control that came with the ga-
rage door opener, gate operator or other device.
You may need it for use in other vehicles, for fu-
ture programming of an integrated remote con-
trol, or simply for continued use as a hand-held
remote control to operate the respective device
in other situations.
262 Controls in detail
Useful features
Operation of integrated remote control
Switch on the ignition (page 40).
Select and press the appropriate inte-
grated signal transmitter button (2,
3 or4) to activate the remote con-
trolled device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.
Erasing the integrated remote control
memory
Switch on the ignition (page 40).
Simultaneously press and hold outer
signal transmitter buttons2 and 4,
for approximately 20 seconds, until the
indicator lamp1 flashes rapidly. Do
not hold for longer than 30 seconds.
The codes of all three channels are
erased.Programming tips
If you are having difficulty programming
the integrated remote control, here are
some helpful tips:
Check the frequency of hand-held re-
mote control5 (typically located on
the reverse side of the remote). The in-
tegrated remote control is compatible
with radio-frequency devices operating
between 280-390 MHz.
Put a new battery in hand-held remote
control5. This will increase the likeli-
hood of the hand-held remote control
sending a faster and more accurate sig-
nal to the integrated remote control.
While performing step 3, hold
hand-held remote control5 at
different lengths and angles from the
signal transmitter button (2, 3 or4)
you are programming. Attempt varying
angles at the distance of
2 to 5 in (5 to 12 cm) away or the
same angle at varying distances.
If another hand-held remote control is
available for the same device, try the
programming steps again using that
other hand-held remote control. Make
sure new batteries are in the hand-held
remote control before beginning the
procedure.
Straighten the antenna wire from the
garage door opener assembly. This
may help improve transmitting and/or
receiving signals.
iIf you sell your vehicle, erase the codes of all
three channels.
iCertain types of garage door openers are in-
compatible with the integrated remote control. If
you should experience further difficulties with
programming the integrated remote control,
contact an authorized Mercedes-Benz Center, or
call Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer Service (in
Canada) at 1-800-387-0100.
282 Operation
Engine compartment
Hood
Opening
1Hood release
Warning!G
Do not pull the release lever while the vehi-
cle is in motion. Otherwise the hood could
be forced open by passing air flow.
This could cause the hood to come loose
and injure you and/or others.
Warning!G
If you see flames or smoke coming from the
engine compartment, or if the coolant tem-
perature gauge indicates that the engine is
overheated, do not open the hood. Move
away from the vehicle and do not open the
hood until the engine has cooled. If neces-
sary, call the fire department.
Warning!G
You could be injured when the hood is open
– even when the engine is turned off.
Parts of the engine can become very hot. To
prevent burns, let the engine cool off com-
pletely before touching any components on
the vehicle. Comply with all relevant safety
precautions.
Warning!G
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for ap-
proximately 30 seconds or may even restart
after the engine has been turned off. Stay
clear of fan blades.
Warning!G
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components (ig-
nition coils, spark plug sockets, diagnostic
socket) of the ignition system
with the engine running
while starting the engine
if ignition is “on” and the engine is
turned manually
284 Operation
Engine compartment
Checking engine oil level with the
control system* (except SL 550)
When checking the oil level
the vehicle must be parked on level
ground
with the engine at operating tempera-
ture, the vehicle must have been sta-
tionary for at least 5 minutes with the
engine turned off
with the engine not at operating tem-
perature, the vehicle must have been
stationary for at least 30 minutes with
the engine turned off
Switch on the ignition (page 40).
The standard display (
page 143)
should appear in the multifunction dis-
play.
Press buttonk orj on the
steering wheel until the following
message appears in the multifunction
displays:
After about 3 seconds, the following
message appears in the left multifunc-
tion display:
Engine Oil Measuring
Now
.One of the following messages will
subsequently appear in the right multi-
function display:
Engine Oil Level
OK
Add 1.0 qt
to reach max.
oil level
.
(Canada:
1.0 liter)
Add 1.5 qts
to reach max.
oil level
.
(Canada:
1.5 liters)
Add 2.0 qts
to reach max.
oil level
.
(Canada:
2.0 liters)
iIn vehicles without engine oil measuring
system, the engine oil level is measured via the
oil dipstick (
page 286).
iIf you want to interrupt the checking
procedure, press thek orj button on
the multifunction steering wheel.