256 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call Connected appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or
Customer Assistance Center representative
except Roadside Assistance and Information
calls, which can also be terminated by pressing
button t on the multifunction steering wheel
or the respective button for ending a telephone
call on the COMAND headunit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
COMAND system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed) switches
off. If you must use this phone, the vehicle must
be parked. Disconnect the coiled cord and place
the call. The COMAND navigation system (if
engaged) will continue to run. The display in the
instrument cluster is available for use and
spoken commands are only available by pressing
the RPT button on the COMAND unit. A pop-up
window will appear in the COMAND display to
indicate that a Tele Aid call is in progress.
332 Operation
Maintenance
Calling up the maintenance service
indicator display
You can call up the maintenance service in-
dicator display at any time to check when
the next maintenance service is due.
Switch on the ignition (page 40).
Press button è or ÿ on the mul-
tifunction steering wheel repeatedly
until the standard display appears in
the multifunction display (
page 149).
Press button k or j on the
multifunction steering wheel until the
maintenance service indicator display
with the maintenance service symbol
9 or ½ appears in the left multi-
function display and the maintenance
service deadline appears in the right
multifunction display.Resetting the maintenance service
indicator
In the event that the maintenance service
on your vehicle is not carried out by an au-
thorized Mercedes-Benz Center, you can
have the maintenance service indicator
reset. The automotive maintenance facility
carrying out the maintenance service will
find the information for resetting the
maintenance service indicator in the main-
tenance-relevant information for your vehi-
cle. Such information is available from an
authorized Mercedes-Benz Center or
directly from Mercedes-Benz.
iThe menu overview can be found on
(
page 146).
iIf the battery supplying the vehicle’s electri-
cal consumers is disconnected, the days of dis-
connection will not be included in the count
shown by the maintenance service indicator. To
arrive at the true maintenance service deadline,
you will need to subtract these days from the
days shown in the maintenance service indicator
message or maintenance service indicator dis-
play.
Do not confuse the maintenance service indica-
tor with the engine oil level indicator N.
!If the maintenance service indicator was in-
advertently reset, have an authorized
Mercedes-Benz Center correct it.
Only reset if the proper maintenance service has
been performed. Resetting the system without
performing proper maintenance service as
called for by the maintenance service indicator
will result in engine damage and/or other vehicle
damage not covered by the Mercedes-Benz
Limited Warranty.
