
256 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside 
Assistance call or Information call are 
active, an Emergency call is still possible. 
In this case, the Emergency call will take 
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle), 
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response 
Center at 1-800-756-9018 (in the USA) 
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you 
completed the subscriber agreement.
Then return to your vehicle and pull the 
trunk recessed handle for a minimum 
of 20 seconds until the SOS button is 
flashing.
The message 
Call Connected appears 
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password 
sent to you shortly after the completion of 
your acquaintance call.
iThe indicator lamp in the respective button 
flashes until the call is concluded. Calls can only 
be terminated by a Response Center or 
Customer Assistance Center representative 
except Roadside Assistance and Information 
calls, which can also be terminated by pressing 
button t on the multifunction steering wheel 
or the respective button for ending a telephone 
call on the COMAND headunit.
!If the indicator lamp continues to flash or 
the system does not reset, contact the Response 
Center at 1-800-756-9018 (in the USA) or 
1-888-923-8367 (in Canada), or Mercedes-Benz 
Customer Assistance at 1-800-FOR-MERCedes 
(1-800-367-6372) in the USA or Customer 
Service at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the 
COMAND system audio is muted and the 
selected mode (radio or CD) pauses. 
The optional cellular phone (if installed) switches 
off. If you must use this phone, the vehicle must 
be parked. Disconnect the coiled cord and place 
the call. The COMAND navigation system (if 
engaged) will continue to run. The display in the 
instrument cluster is available for use and 
spoken commands are only available by pressing 
the RPT button on the COMAND unit. A pop-up 
window will appear in the COMAND display to 
indicate that a Tele Aid call is in progress. 

269 Operation
Driving instructions
To help prevent brake disk corrosion after 
driving on wet road surfaces (particularly 
salted roads), it is advisable to brake the 
vehicle with considerable force prior to 
parking. The heat generated serves to dry 
the brakes.
If your brake system is normally only 
subjected to moderate loads, you should 
occasionally test the effectiveness of the 
brakes by applying above-normal braking 
pressure at higher speeds. This will also 
enhance the grip of the brake pads.Refer to the description of the Brake Assist 
System (BAS) (page 91).
Brake pad wear or a leak in the system may 
be the reason for low brake fluid in the 
reservoir.
The brake fluid level in the reservoir may 
be too low or the electro-hydraulic brake 
system may be malfunctioning if the brake 
warning lamp in the instrument cluster 
comes on and an acoustic warning sounds 
although the parking brake is released 
(
page 345). 
Observe additional messages in the 
multifunction display that may appear, see 
(
page 377) through (page 382).
Have the brake system inspected immedi-
ately. Contact an authorized 
Mercedes-Benz Center.All checks and service work on the brake 
system should be carried out by qualified 
technicians only. Contact an authorized 
Mercedes-Benz Center.
Only install brake pads and brake fluid 
recommended by Mercedes-Benz.
!Because the ESP® operates automatically, 
the engine must be shut off (SmartKey in starter 
switch position 0 or 1or KEYLESS-GO* 
start/stop button in position 0 or 1) when the 
parking brake is being tested on a brake test 
dynamometer.
Active braking action through the ESP
® may 
otherwise seriously damage the brake system.
Warning!G
Make sure not to endanger any other road 
users when carrying out these braking 
maneuvers. 
Warning!G
If other than recommended brake pads are 
installed, or other than recommended brake 
fluid is used, the braking properties of the 
vehicle can be degraded to an extent that 
safe braking is substantially impaired. This 
could result in an accident.
Be certain to read and observe the warning 
notices on brake pad replacement 
(
page 96).
!When driving down long and steep grades, 
relieve the load on the brakes by shifting into a 
lower gear to use the engine’s braking power. 
This helps prevent overheating of the brakes and 
reduces brake pad wear. 

270 Operation
Driving instructions
After hard braking, it is advisable to drive 
on for some time, rather than to park im-
mediately, so the air stream will cool down 
the brakes faster.
High-performance brake system 
(AMG vehicles only)
The high-performance brake system is de-
signed to operate under the extremely high 
operating demands required to accommo-
date the performance capabilities of the 
vehicle. The brakes may produce a squeak-
ing-type noise depending on the
vehicle speed
brake force applied
ambient conditions, e.g. temperature 
and humidity
As with any brake system, the wear of indi-
vidual brake system components such as 
brake pads or disks strongly depends on 
your driving style and the conditions under 
which you operate the vehicle. Thus, a driv-ing style calling for high demand braking 
will cause your vehicle’s brakes to wear 
more quickly.
Driving off
Apply the brakes to test them briefly after 
driving off. Perform this procedure only 
when the road is clear of other traffic.
Warm up the engine smoothly. Do not 
place full load on the engine until the oper-
ating temperature has been reached.
Warning!G
New vehicle brake pads and discs, and 
replacement brake pads and discs may take 
several hundred miles of driving until they 
provide optimum braking efficiency. Until 
that time, you may need to use increased 
brake pedal pressure while braking. Please 
be aware of this and adjust your driving and 
braking accordingly during this break-in 
period.
Excessive high demand braking will cause 
correspondingly high brake wear. Please be 
attentive to the brake warning lamp in the 
instrument cluster and brake condition mes-
sages in the multifunction display. Especial-
ly for high performance driving, it is 
important to maintain and have the brake 
system checked regularly.
!When starting off on a slippery surface, do 
not allow a drive wheel to spin for an extended 
period with the ESP
® switched off. Doing so may 
cause serious damage to the drivetrain which is 
not covered by the Mercedes-Benz Limited 
Warranty.
!Simultaneously depressing the accelerator 
pedal and applying the brake reduces engine 
performance and causes premature brake and 
drivetrain wear. 

342 Practical hints
What to do if …
Lamps in the instrument clusterGeneral information: 
If any of the following lamps in the instru-
ment cluster fails to come on during thebulb self-check when switching on the igni-
tion, have the respective bulb checked and 
replaced if necessary.
ProblemPossible cause/consequenceSuggested solution
vThe yellow ABS/ESP® warning 
lamp comes on when the engine 
is running.The ESP® has been switched off.
Risk of accident! 
When the ESP
® is switched off it will not sta-
bilize the vehicle if the system recognizes 
that the vehicle starts to skid or that a wheel 
is spinning.
Switch the ESP® back on (page 94).
Exceptions: (
page 93)
If leaving the ESP® switched off, adapt 
your speed and driving to the prevail-
ing road and weather conditions.
If the ESP
® cannot be switched on:
Have the system checked at an autho-
rized Mercedes-Benz Center as soon 
as possible.
The ESP® is not operational due to a malfunc-
tion. 
Risk of accident! Observe additional messages in the 
multifunction display.
Continue driving with added caution.
Adapt your speed and driving to the 
prevailing road and weather condi-
tions.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon 
as possible. 

351 Practical hints
What to do if …
ProblemPossible cause/consequenceSuggested solution
CThe yellow roll bar warning lamp 
comes on or flickers when the 
engine is running.The roll bar system is malfunctioning.For safety reasons, always have the roll 
bar raised when driving with the retract-
able hardtop open.
Attempt to raise the roll bar manually 
(
page 83).
Have the roll bar checked by an 
authorized Mercedes-Benz Center as 
soon as possible.
Warning!G
If the roll bar warning lamp  in the 
instrument cluster does not go out after 
starting the engine, flickers, or if it comes on 
while driving, the roll bar system is not oper-
ating properly and may not activate in an 
accident. At the same time, the message 
Raise Roll-over Bar appears in the 
multifunction display. In this case, raise the 
roll bar manually before continuing to drive 
(
page 83).
For safety reasons, drive only with the roll 
bar raised until the malfunction has been 
repaired. Have your vehicle checked at an 
authorized Mercedes-Benz Center. 

359 Practical hints
What to do if …
Vehicle status messages in the multi-
function display
Warning and malfunction messages 
appear in the in the multifunction display 
located in the instrument cluster.
Certain warning and malfunction mes-
sages are accompanied by an audible 
signal. 
Address these messages accordingly and 
follow the additional instructions given in 
this Operator’s Manual.
Selecting the vehicle status message 
memory menu in the control system 
(
page 156) displays both cleared and 
uncleared messages.
High-priority messages appear in the mul-
tifunction display in red color.Certain messages of high priority cannot 
be cleared from the multifunction display 
using the reset button (
page 26) or 
button j, k, ÿ, or è on the 
multifunction steering wheel.
Other messages of high priority and mes-
sages of less immediate priority can be 
cleared from the multifunction display us-
ing the reset button or button j, k, 
ÿ, or è on the multifunction steer-
ing wheel. They are then stored in the vehi-
cle status message memory (
page 156). 
Remember that clearing a message will not 
correct the condition that caused the mes-
sage to appear.
Warning!G
All categories of messages contain impor-
tant information which should be taken note 
of and, where a malfunction is indicated, 
addressed as soon as possible at an autho-
rized Mercedes-Benz Center.
Failure to repair condition noted may cause 
damage not covered by the Mercedes-Benz 
Limited Warranty, or result in property 
damage or personal injury. 

360 Practical hints
What to do if …
On the pages that follow, you will find a 
compilation of the most important warning 
and malfunction messages that may 
appear in the multifunction display.
For your convenience the messages are 
divided into two sections:
Text messages (page 361)
Symbol messages (page 376)
Warning!G
No messages will be displayed if either the 
instrument cluster or the multifunction 
display is inoperative. Contact your nearest 
authorized Mercedes-Benz Center.
As a result, you will not be able to see 
information about your driving conditions, 
such as speed or outside temperature, 
warning/indicator lamps, 
malfunction/warning messages or the fail-
ure of any systems. Driving characteristics 
may be impaired.
If you must continue to drive, do so with 
added caution. Contact an authorized 
Mercedes-Benz Center as soon as possible.
iSwitching on the ignition causes all instru-
ment cluster lamps (except high beam headlamp 
indicator lamp and turn signal indicator lamps 
unless activated) as well as the multifunction dis-
play to come on. Make sure the lamps and the 
multifunction display are in working order before 
starting your journey. 

368 Practical hints
What to do if …
Left display Right display Possible cause/consequencePossible solution
Front Passeng. 
AirbagEnabled
See Oper. ManualThe passenger front air bag is 
activated while driving even 
though a child, small individual, 
or object below the system’s 
weight threshold is on the pas-
senger seat, or the passenger 
seat is empty. Objects on the 
seat or forces acting on the seat 
may make the system sense 
supplemental weight.Stop the vehicle in a safe location as soon as possible and 
check the passenger seat for the following:
Switch off the ignition (page 40).
Apply the parking brake (page 63).
Remove child and child restraint from passenger seat.
Make sure that no objects which are applying supple-
mental weight onto the seat are present. The system 
may recognize such supplemental weight and sense that 
an occupant on the passenger seat is of a greater weight 
than actually present.
Keep the seat unoccupied, close the passenger door 
and switch on the ignition (
page 40).
Monitor the 5/indicator lamp (
page 78) and the 
multifunction display in the instrument cluster (
page 143) 
for the following:
(Continued on next page)