205
Service
Tele Aid
Tele Aid
Tele Aid incorporates the following
functions:
Emergency call
Roadside Assistance
Information call
Remote Door Unlock
Stolen Vehicle Recovery The speaker volume of a Tele Aid call can
be adjusted using the volume control on
the COMAND (
page 110) or the
æ
and ç buttons on the multifunction
steering wheel.
During a Tele Aid call, all audio sources are
muted. The telephone is turned off and no
SMS messages can be received or
transmitted.
During a Tele Aid call, the used Network
Type (“A” for analog network or “D” for
digital network) and the signal strength are
displayed on the lower right corner of the
COMAND display. An emergency call is initiated
automatically in the event emergency
tensioning devices (ETDs) or air bags are
deployed. An emergency call can also be
initiated manually by pressing the
I
button. Refer to your vehicle Operator’s
Manual for additional information.
Once the emergency call is in progress, the
indicator lamp in the I button will begin
to flash. The message
Connecting Call
appears on the display and all audio
resources are muted.
When the connection is established, the
message
Call Connected appears on
the display. A voice connection between
the Response Center and the vehicle
occupants is establis hed soon after the
emergency call has been initiated.
i
To use Tele Aid, the Tele Aid service
must be subscribed to and properly
activated. If you have any questions
regarding activation, please call
the Response Center at 1-800-756-
9018 (in the USA) or 1-888-923-8367
(in Canada).
The Tele Aid system is operational
provided the Tele Aid service was sub-
scribed to and properly activated.
Additionally, the vehicle’s battery must
be charged, properly connected, not
damaged and cellular service and GPS
coverage must be available.
GeneralEmergency call
223
Glossary
PUK (Personal Unblocking Key)
must be entered if the wrong PIN was
entered three consecutive times.
Roaming For this function, the mobile phone
uses the network of a contract partner.
There are home type and non-home
type systems. The Roaming indicator in
the COMAND display indicates that a
call is being made using a non-home
type system.
Root directory The uppermost directory on a storage
medium.
Scan rate (MP3) Indicates the frequency at which volt-
age samples are taken during the con-
version of an analog signal into a digital
signal. The analog-to-digital converter
converts the samples into digital sig-
nals. Service source
This includes the systems telephone*,
navigation (voice output during desti-
nation guidance) and ->Voice control
system
SIM (Subscriber Identity Module)
Card provided by the GSM telephone
service provider. Necessary for acces-
sing a mobile communication network.
SMS (S
hort Message Service)
With this function you can receive, read
and delete short text messages (if SMS
service is provided by your carrier)
Soft keys Keys that activate different functions.
Function of key depends on the selec-
ted operating mode.
Surround Playback method resulting in an impro-
ved spatial listening experience com-
pared to conventional stereo playback. Tele Aid
(Tele
matic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response: automatic and ma-
nual emergency, roadside assistance,
and information. Tele Aid is initially ac-
tivated by completing a subscriber
agreement and placing an acquain-
tance call. Refer also to the vehicle op-
erating instructions.
The Tele Aid system is operational pro-
vided that the vehicle’s battery is char-
ged, properly connected, not damaged,
and cellular and GPS coverage is avai-
lable.
UDF (U
niversal Disc Format)
Standard for recording data on e.g.
DVDs.
