111 Control systems
COMAND satellite radio* (USA only)
Show program info
Select “Audio” “Audio” “Sat Ra-
dio” “Info”.
You will see a screen that may contain the
following information:
Selected program category
Selected channel
Artist of the track currently being
played
Name of current track
Closing screen: Slide omp or
pressn.
Channel update
The service provider may conduct a chan-
nel update.
During the update, the message “Updating
channels...” will appear on the display.
No functions can be operated in satellite
radio mode during the update.Calling SIRIUS Service Center
Select “Audio” “Audio” “Sat Ra-
dio” “Sat Radio” “Service”.
The telephone number of the SIRIUS
Service Center and the twelve-digit
electronic serial number (SIRIUS-ID) of
the particular receiver are displayed.
Closing screen: Slide omp or
pressn.
iIf the program provider does not offer any in-
formation, the “Info” menu item cannot be se-
lected.
iThe program provider determines what in-
formation is displayed on the screen. COMAND
shows no more than two lines per item of infor-
mation. If an item of information is too long,
COMAND shortens it.
iIt may be necessary to call the SIRIUS Ser-
vice Center if, for example:
You want to cancel the subscription or
re-subscribe at a later date.
You forget to pay the bill.
You sell the car to another person.
132 Control systems
COMAND telephone*
Safety precautions
General notes
Calls disconnected while the vehicle is
in motion
A call may be disconnected if:
there is insufficient network coverage
you move from one transmitter/receiv-
er area (cell) into another and no chan-
nels are free or the cell is fullOperating options
When the mobile phone is inserted in the
cradle, you can operate the telephone us-
ing the following devices:
mobile phone keypad
COMAND telephone keypad
buttonss andt on the multi-
function steering wheel (
page 265)
Voice Control* (page 289)
Bluetooth® headset (page 146)
Warning!G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the cellu-
lar telephone while the vehicle is in motion.
Stop the vehicle in a safe location before
placing or answering a call.
If you nonetheless choose to use the mobile
phone
1 while driving, please use the hands-
free feature and be sure to pay attention to
the traffic situation at all times. Use the mo-
bile phone only when road, weather and traf-
fic conditions permit. Otherwise, you may
not be able to observe traffic conditions and
could endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approxima-
tely 14 m) every second.
1Observe all legal requirements.
Warning!G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
iThe components and operating principles of
COMAND can be found on (
page 85) and
(
page 94).
iVarious mobile phone cradles can be in-
stalled in the front center armrest, see separate
installation instructions for the mobile phone
cradle. These mobile phone cradles can be ob-
tained from an authorized Mercedes-Benz Cen-
ter. For more information about telephone
(
page 507).
133 Control systems
COMAND telephone*
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on features available for your mobile
phone of choice.
You can control other functions of the mo-
bile phone via the COMAND, instrument
cluster control system (
page 276) or
Voice Control*.
The descriptions in this section assume
that the mobile phone is inserted in the
cradle. Exceptions to this are clearly stat-
ed.
Unless otherwise indicated, the descrip-
tions and illustrations in this section refer
to COMAND and the telephone keypad.Operation using the mobile phone and
Bluetooth
® headset is described in the re-
spective separate Operating Instructions.
Caller ID
COMAND can display the telephone num-
ber and the name of the caller, e.g. for an
incoming call and also in other menus or
displays.
For the telephone number to be displayed,
the caller must transmit their telephone
number.
This is also the case for name displays. For
this, the telephone number and the name
of the caller must also be saved in the mo-
bile phone book.Functional restrictions
You will not be able to use the telephone,
or you may have to wait a while, in the fol-
lowing situations:
If the telephone has not yet logged into
the network.
The telephone automatically tries to
log into a network. If no network is
available, you will also not be able to
make a “911” emergency call.
If you attempt to make an outgoing call,
the “No Service” message will appear
for a short while.
If the mobile phone is not inserted in
the cradle.
SIM card is not inserted in GSM type
phone.
iIn order for the functions described in this
section to work correctly, the Bluetooth® head-
set must be linked to COMAND (
page 239).
Please make sure any Bluetooth® headset linked
with the mobile phone is switched off or that the
headset is linked with COMAND before you in-
sert the mobile phone in the cradle (
page 507)
and use the telephone functions with COMAND.
iThe roof cargo container* may impair mo-
bile phone reception. In an emergency, remove
the mobile phone from the mobile phone cradle
(
page 507) to make a call.
134 Control systems
COMAND telephone*
Notes about COMAND telephone fea-
tures using a Bluetooth® connection
Many of the Mercedes-Benz approved mo-
bile phones, cradles and adaptors avail-
able for use in your vehicle utilize
Bluetooth
® technology to communicate
with each other and the vehicle. Depend-
ing on your phone brand and model, the
number of in-vehicle or on-display
COMAND telephone features supported
via Bluetooth
® communication, and thus
available for your use, may vary.
The descriptions and illustrations in this
section are based on the use of fully com-
patible Mercedes-Benz approved mobile
phones and cradles that do not utilize Blue-
tooth
® technology to communicate with
each other. If your vehicle is equipped with
integrated Bluetooth
® functionality than a
Bluetooth® capable mobile phone, head-
set, Laptop, PDA, etc. is required to utilize
those features.
For additional information about
Mercedes-Benz approved Bluetooth
® mo-
bile phones and related accessories please contact the Mercedes-Benz Customer As-
sistance Center at 1-800-FOR-MERCedes
or your nearest authorized Mercedes-Benz
Center.
Switching telephone on or off
Switching on: Insert mobile phone
into cradle when COMAND is switched
on.
or
Switch on the mobile phone
(see mobile phone operating instruc-
tions).
Switching off: Select “Telephone”
“Telephone” “Telephone OFF”.
or
Switch off mobile phone (see mobile
phone operating instructions).
Activating telephone mode
Select “Telephone” “Telephone”
“Telephone”.
or
Press s on telephone keypad.
Telephone keypad
1Telephone keypad
2Folding cover
135 Control systems
COMAND telephone*
With the telephone keypad you can:
Enter and clear numbers and special
characters
Reject, accept, connect and end calls
Entering characters: Select “Tele-
phone” “Telephone” “Telephone”.
Fold up cover 2.
Enter characters using A- #.
Deleting individual characters:
Press*.
Deleting an entire word or number:
Press and hold * until the word or
number is deleted.
“911” emergency call
The following conditions must be fulfilled
in order to make a “911” emergency call:
The phone is switched on.
A mobile network is available.
There is a valid SIM card in the phone
(not necessary in all mobile networks).
If you cannot make an emergency call, you
must initiate rescue measures yourself.
The “911” emergency call is a public ser-
vice. Any misuse is punishable by law.Placing a “911” emergency call before
entering PIN/PIN2, PUK/PUK2 or un-
lock code
Entering the number using the COMAND
controller
Select “Telephone” “Telephone”
“Telephone” “Dial 911”.
Entering the number using the tele-
phone keypad
Enter digits 9-1-1 (page 134).
Press s.
iYou can enter the * character by
pressing> once. Pressing this button again
within 1.5 seconds enters the + character.
iThe “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.
iThis function places a call to the local 911
provider. It does not initiate a Tele Aid call.
iIf no SIM card is inserted in the mobile
phone, you can only initiate a “911” emergency
call by using COMAND and the mobile phone.
iThe roof cargo container* may impair mo-
bile phone reception. In an emergency, remove
the mobile phone from the mobile phone cradle
(
page 507) to make a call.
136 Control systems
COMAND telephone*
Placing a “911” emergency call after
entering PIN/PIN2, PUK/PUK2 or un-
lock code
Entering the number using the COMAND
controller
Select “Telephone” “Telephone”
“Telephone”.
Select all the digits in sequence.
Select “S”.
Entering the number using the tele-
phone keypad
Enter digits 9-1-1 (page 134).
Press s.Confirming the emergency call
After the digits have been entered, you will
see the question “Do you want to dial the
911 emergency number?”.
Use COMAND controller to select
“Yes”.
The telephone makes the connection.
Wait until the emergency call center
answers and describe the emergency
situation.
Entering the PIN
Entering using the COMAND controller
Select “Telephone” “Telephone”
“Telephone”.
Entering: Select all the digits in se-
quence.
Deleting a digit: Select ) and briefly
press n.
Deleting an entire number: Select )
and press and hold n until the number
is deleted.
Confirming an entry: Press n.
iYour PIN code (Personal Identification Num-
ber code) prevents unauthorized persons from
using your GSM mobile phone. The PIN code is a
number string, which you have to enter when
switching on the telephone.
The PIN entry applies only to GSM mobile
phones.
137 Control systems
COMAND telephone*
Entering using the telephone keypad
Entering: Enter digits (page 134).
Confirming an entry: Press n or
press s.
Entering the PIN2
The phone may request the PIN2 in order
to use certain functions. A corresponding
message appears in the display.
Enter PIN2 digits into mobile phone.
Entering the PUK/PUK2
If you enter the PIN or PIN2 incorrectly
three times, the SIM card will be locked.
A corresponding message appears in the
display. It is necessary to enter the
PUK/PUK2 to unlock it. The PUK and/or
PUK2 are provided by your telephone ser-
vice provider.
Enter PUK/PUK2 digits into mobile
phone.
Entering the unlock code
Many mobile phones can be protected
from unauthorized use with an unlock code
(see mobile phone operating instructions).
If you wish to use the phone functions
when the unlock code is active, a screen
appears requesting that you enter the un-
lock code. You cannot use the phone func-
tions (except “911” emergency call) until
you have entered the unlock code.
Proceed in the same way as entering
the PIN (
page 136).
iThe PIN2 entry applies only to GSM mobile
phones.
iThe PUK/PUK2 entry (Personal Unblocking
K
ey) applies only to GSM mobile phones.
138 Control systems
COMAND telephone*
Telephone submenu overview
iThe components and operating principles of
COMAND can be found on (
page 85).
Name
(only when the mobile
phone is inserted in the
cradle)Call lists
(not during a call)DTMF
(only during a call)Mic OFF/ON
(only during a call)Text message
(not during a call)
Display COMAND phone
bookDisplay call list selection:
Calls received
Calls dialed
Send numerical se-
quenceSwitch hands-free mi-
crophone on/offCall up SMS inbox