Page 589 of 761

588 Operation
Vehicle care
When taking the vehicle through an auto-
matic conveyor type car wash, observe the
following instructions.
Vehicles with SmartKey:
With the vehicle at a standstill and the
ignition switched on shift the
automatic transmission to neutral
positionN.
If engaged, manually release the
electronic parking brake (
page 395).
Switch off the ignition and leave the
SmartKey in the starter switch.Vehicles with KEYLESS-GO*:
With the vehicle at a standstill, depress
the brake pedal and keep it pressed.
Shift the automatic transmission to
park positionP.
Release the brake pedal.
Remove the KEYLESS-GO start/stop
button from the starter switch
(
page 345).
Insert the SmartKey with KEYLESS-GO
into the starter switch.
With the ignition switched on shift the
automatic transmission to neutral
positionN.
If engaged, manually release the
electronic parking brake (
page 395).
Switch off the ignition and leave the
SmartKey with KEYLESS-GO in the
starter switch.Ornamental moldings
For regular cleaning and care of ornamen-
tal moldings, use a damp cloth.
Warning!G
When leaving the SmartKey or SmartKey
with KEYLESS-GO* in the starter switch, do
not leave children unattended in the vehicle.
It is possible for children to switch on the
ignition which could result in unsupervised
use of vehicle equipment. Unsupervised use
of vehicle equipment could result in an
accident and/or serious personal injury.
iAfter running the vehicle through an auto-
matic car wash, wipe any wax off of the wind-
shield (
page 592). This will prevent smears
and reduce wiping noise which can be caused by
residual wax on the windshield.
When leaving the car wash, make sure that the
mirrors are folded out. Otherwise they may
vibrate.
!Do not use chrome cleaner on ornamental
moldings. Although ornamental moldings may
have chrome appearance, they could be made of
anodized aluminum that will be damaged when
cleaned with chrome cleaner. Instead, use a
damp cloth to clean those ornamental moldings.
For very dirty ornamental moldings of which you
are sure are chrome-plated, use a chrome clean-
er. If in doubt whether an ornamental molding is
chrome-plated, contact an authorized
Mercedes-Benz Center.
Page 593 of 761

592 Operation
Vehicle care
Clean inside of windshield in front of
camera2 with a soft, non-scratching
cloth.
Use recessed handles1 to swing
camera cover up.
Cleaning the windows and the wiper
blades
Make sure the hood is fully closed.
Placing wiper arms in vertical position
Vehicles with SmartKey:
Turn SmartKey in starter switch
position1.
Turn combination switch to wiper
settingu (
page 381).
With wiper arm in vertical position, turn
the SmartKey in starter switch to
position0.
Vehicles with KEYLESS-GO*:
Make sure the vehicle’s on-board elec-
tronics have status 1 (
page 346).
Turn combination switch to wiper
settingu (
page 381).
Press KEYLESS-GO start/stop button
repeatedly until windshield wipers
start.
Press KEYLESS-GO start/stop button
when the wiper arms are in a vertical
position.Cleaning
Fold the wiper arms forward until they
snap into place.
Clean the wiper blade inserts with a
clean cloth and detergent solution.
Use a soft, clean cloth and a mild win-
dow cleaning solution on all outside
and inside glass surfaces.
An automotive glass cleaner is recom-
mended.
!If you use a windshield cleaning product,
make sure that none of the cleaning product
comes into contact with the lens of the Night
View Assist camera.
!The windshield wipers must be in a vertical
position before folding them away from the wind-
shield. They could otherwise damage the hood.
Never open the hood when the wiper arms are
folded forward.
Warning!G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch (vehi-
cles with KEYLESS-GO*: Make sure the
vehicle’s on-board electronics have
status0) before cleaning the windshield
and/or the wiper blades. Otherwise, the
wiper motor could suddenly turn on and
cause injury.
!Do not pull on the wiper blade inserts. They
could tear.
Page 594 of 761

593 Operation
Vehicle care
Cleaning the panorama roof with
tilt/sliding panel*
The rear part of the tilt/sliding panel has a
protective layer on the inside.
Use a soft, clean cloth and a mild
window cleaning solution.
An automotive glass cleaner is recom-
mended.Light alloy wheels
If possible, clean wheels once a week.
Use Mercedes-Benz approved Wheel
Care, a soft bristle brush and a strong
spray of water for cleaning the light al-
loy wheels.Plastic and rubber parts
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution.
Wipe with a cloth moistened in a luke-
warm solution.
The surface may temporarily change
color. If this is the case, wait for it to
dry.
!Fold the windshield wiper arms back onto
the windshield before turning the SmartKey in
the starter switch or pressing the KEYLESS-GO*
start/stop button (vehicles with KEYLESS-GO*).
Hold on to the wiper when folding the wiper arm
back. If released, the force of the impact from
the tensioning spring could crack the windshield.
!To clean the window interior, do not use a
dry cloth, abrasives, solvents or cleaners con-
taining solvents. Do not touch the inside of the
front, rear or door windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
!Do not use a dry cloth, abrasives, solvents
or cleaners containing solvents. Do not touch
the protective layer with hard objects such as an
ice scraper or ring. Never apply strong force and
only use a soft, non-scratching cloth when clean-
ing the rear part of the tilt/sliding panel.
Otherwise you may scratch or damage the pro-
tective layer.
!Only use acid-free cleaning materials. Acid
may cause corrosion or damage the clear coat.
!The vehicle should not be parked for an
extended period of time immediately after it has
been cleaned, especially not after the wheel rims
have been cleaned with wheel rim cleaner.
Wheel rim cleaners can lead to increased
corrosion of the brake disks and brake pads.
Non-approved wheel cleaners may also damage
the wheel paint if the car is not driven after
cleaning. Therefore, the vehicle’s brake system should al-
ways be warmed-up before it is parked after
cleaning. To do so, please drive your vehicle for
several minutes to allow the brakes to dry. When
applying Mercedes-Benz approved Tire Care and
Mercedes-Benz approved Wheel Care products,
take care not to spray them on the brake disks.Warning!G
Do not use cleaners or cockpit care sprays
containing solvents to clean the cockpit or
the steering wheel. Cleaners containing sol-
vents will make the surface porous and vehi-
cle occupants could suffer serious injuries
Page 598 of 761
597 Practical hints
What to do if …?
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Batteries
Jump starting
Towing the vehicle
Fuses
Page 651 of 761

650 Practical hints
What to do if …?
Display Possible cause/consequencePossible solution
Key
not recognizedThe SmartKey with KEYLESS-GO* is not
recognized while the engine is running be-
cause the SmartKey with KEYLESS-GO* is
not in the vehicle.Stop the vehicle in a safe location or as soon
as it is safe to do.
Engage the electronic parking brake
(
page 395).
Search for the SmartKey.
Otherwise the vehicle cannot be centrally
locked nor can the engine be started again
after the engine is stopped.
The SmartKey with KEYLESS-GO* is not
recognized while the engine is running be-
cause there is strong radio-frequency inter-
ference.Stop the vehicle in a safe location or as soon
as it is safe to do.
Engage the electronic parking brake
(
page 395).
Remove KEYLESS-GO* button from the
starter switch (
page 345).
Operate the vehicle with the SmartKey in the
starter switch.
The SmartKey with KEYLESS-GO* is mo-
mentarily not recognized.Change the position of the SmartKey in the
vehicle.
If necessary, operate vehicle using SmartKey
with KEYLESS-GO* in starter switch under
KEYLESS-GO* button (
page 345).
Page 652 of 761
651 Practical hints
What to do if …?
Display Possible cause/consequencePossible solution
Close doors
to lock themYou wanted to lock the vehicle but not all
doors were closed.Close doors and lock vehicle again.
Do not
forget keyThis display appears (for a maximum of
60 seconds) if the driver’s door is opened
with the engine turned off and no SmartKey
in the starter switch.
This message is only a reminder.Take the SmartKey or SmartKey with
KEYLESS-GO* with you when leaving the ve-
hicle.
Please
remove keyYou have forgotten to remove the
SmartKey.Remove the SmartKey from the starter
switch.
Change
key batteriesThe batteries in the SmartKey with
KEYLESS-GO* are discharged.Replace the batteries (page 676).
Key
still in vehicleA SmartKey with KEYLESS-GO* left in the
vehicle was recognized while locking the ve-
hicle from the outside.Take the SmartKey with KEYLESS-GO* out of
the vehicle.
Page 653 of 761
652 Practical hints
What to do if …?
Display Possible cause/consequencePossible solution
Key
not recognizedThe SmartKey with KEYLESS-GO* is mo-
mentarily not recognized.Change the position of the SmartKey in the
vehicle.
If necessary, operate vehicle using SmartKey
with KEYLESS-GO* in starter switch under
KEYLESS-GO* button (
page 345).
Key being
initialized…
Please waitThe SmartKey with KEYLESS-GO* is being
initialized in the vehicle.Wait until the message disappears from the
multifunction display.
Remove starting
button, then
insert keyThe KEYLESS-GO* system is malfunction-
ing.Remove KEYLESS-GO* button from the
starter switch (
page 345).
Operate the vehicle with the SmartKey in the
starter switch.
Replace keyThe SmartKey with KEYLESS-GO* must be
replaced.Contact an authorized Mercedes-Benz Cen-
ter as soon as possible.
Page 657 of 761

656 Practical hints
What to do if …?
Display Possible cause/consequencePossible solution
Switch off lights
or
remove keyThe exterior lamp switch is set to * and
you have forgotten to take out the
SmartKey. The parking lamps remain
switched on.Switch off the headlamps (page 371).
or
Remove the SmartKey from the starter
switch.
Front foglamp,
LeftThe left front fog lamp is malfunctioning.Contact an authorized Mercedes-Benz Cen-
ter as soon as possible.
Front foglamp,
RightThe right front fog lamp is malfunctioning.Contact an authorized Mercedes-Benz Cen-
ter as soon as possible.
Rear foglamp,
LeftThe left rear fog lamp is malfunctioning.
A substitute bulb is being used.Contact an authorized Mercedes-Benz Cen-
ter as soon as possible.
Rear foglamp,
RightThe right rear fog lamp is malfunctioning.
A substitute bulb is being used.Contact an authorized Mercedes-Benz Cen-
ter as soon as possible.
Parking lamp,
Front LeftThe left front parking lamp is malfunction-
ing. A substitute bulb is being used.Contact an authorized Mercedes-Benz Cen-
ter as soon as possible.
Parking lamp,
Right frontThe right front parking lamp is malfunction-
ing. A substitute bulb is being used.Contact an authorized Mercedes-Benz Cen-
ter as soon as possible.
Reverse lamp,
LeftThe left reverse lamp is malfunctioning.Contact an authorized Mercedes-Benz Cen-
ter as soon as possible.
Reverse lamp,
RightThe right reverse lamp is malfunctioning.Contact an authorized Mercedes-Benz Cen-
ter as soon as possible.