588 Operation
Vehicle care
When taking the vehicle through an auto-
matic conveyor type car wash, observe the
following instructions.
Vehicles with SmartKey:
With the vehicle at a standstill and the
ignition switched on shift the
automatic transmission to neutral
positionN.
If engaged, manually release the
electronic parking brake (
page 395).
Switch off the ignition and leave the
SmartKey in the starter switch.Vehicles with KEYLESS-GO*:
With the vehicle at a standstill, depress
the brake pedal and keep it pressed.
Shift the automatic transmission to
park positionP.
Release the brake pedal.
Remove the KEYLESS-GO start/stop
button from the starter switch
(
page 345).
Insert the SmartKey with KEYLESS-GO
into the starter switch.
With the ignition switched on shift the
automatic transmission to neutral
positionN.
If engaged, manually release the
electronic parking brake (
page 395).
Switch off the ignition and leave the
SmartKey with KEYLESS-GO in the
starter switch.Ornamental moldings
For regular cleaning and care of ornamen-
tal moldings, use a damp cloth.
Warning!G
When leaving the SmartKey or SmartKey
with KEYLESS-GO* in the starter switch, do
not leave children unattended in the vehicle.
It is possible for children to switch on the
ignition which could result in unsupervised
use of vehicle equipment. Unsupervised use
of vehicle equipment could result in an
accident and/or serious personal injury.
iAfter running the vehicle through an auto-
matic car wash, wipe any wax off of the wind-
shield (
page 592). This will prevent smears
and reduce wiping noise which can be caused by
residual wax on the windshield.
When leaving the car wash, make sure that the
mirrors are folded out. Otherwise they may
vibrate.
!Do not use chrome cleaner on ornamental
moldings. Although ornamental moldings may
have chrome appearance, they could be made of
anodized aluminum that will be damaged when
cleaned with chrome cleaner. Instead, use a
damp cloth to clean those ornamental moldings.
For very dirty ornamental moldings of which you
are sure are chrome-plated, use a chrome clean-
er. If in doubt whether an ornamental molding is
chrome-plated, contact an authorized
Mercedes-Benz Center.
592 Operation
Vehicle care
Clean inside of windshield in front of
camera2 with a soft, non-scratching
cloth.
Use recessed handles1 to swing
camera cover up.
Cleaning the windows and the wiper
blades
Make sure the hood is fully closed.
Placing wiper arms in vertical position
Vehicles with SmartKey:
Turn SmartKey in starter switch
position1.
Turn combination switch to wiper
settingu (
page 381).
With wiper arm in vertical position, turn
the SmartKey in starter switch to
position0.
Vehicles with KEYLESS-GO*:
Make sure the vehicle’s on-board elec-
tronics have status 1 (
page 346).
Turn combination switch to wiper
settingu (
page 381).
Press KEYLESS-GO start/stop button
repeatedly until windshield wipers
start.
Press KEYLESS-GO start/stop button
when the wiper arms are in a vertical
position.Cleaning
Fold the wiper arms forward until they
snap into place.
Clean the wiper blade inserts with a
clean cloth and detergent solution.
Use a soft, clean cloth and a mild win-
dow cleaning solution on all outside
and inside glass surfaces.
An automotive glass cleaner is recom-
mended.
!If you use a windshield cleaning product,
make sure that none of the cleaning product
comes into contact with the lens of the Night
View Assist camera.
!The windshield wipers must be in a vertical
position before folding them away from the wind-
shield. They could otherwise damage the hood.
Never open the hood when the wiper arms are
folded forward.
Warning!G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch (vehi-
cles with KEYLESS-GO*: Make sure the
vehicle’s on-board electronics have
status0) before cleaning the windshield
and/or the wiper blades. Otherwise, the
wiper motor could suddenly turn on and
cause injury.
!Do not pull on the wiper blade inserts. They
could tear.
593 Operation
Vehicle care
Cleaning the panorama roof with
tilt/sliding panel*
The rear part of the tilt/sliding panel has a
protective layer on the inside.
Use a soft, clean cloth and a mild
window cleaning solution.
An automotive glass cleaner is recom-
mended.Light alloy wheels
If possible, clean wheels once a week.
Use Mercedes-Benz approved Wheel
Care, a soft bristle brush and a strong
spray of water for cleaning the light al-
loy wheels.Plastic and rubber parts
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution.
Wipe with a cloth moistened in a luke-
warm solution.
The surface may temporarily change
color. If this is the case, wait for it to
dry.
!Fold the windshield wiper arms back onto
the windshield before turning the SmartKey in
the starter switch or pressing the KEYLESS-GO*
start/stop button (vehicles with KEYLESS-GO*).
Hold on to the wiper when folding the wiper arm
back. If released, the force of the impact from
the tensioning spring could crack the windshield.
!To clean the window interior, do not use a
dry cloth, abrasives, solvents or cleaners con-
taining solvents. Do not touch the inside of the
front, rear or door windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
!Do not use a dry cloth, abrasives, solvents
or cleaners containing solvents. Do not touch
the protective layer with hard objects such as an
ice scraper or ring. Never apply strong force and
only use a soft, non-scratching cloth when clean-
ing the rear part of the tilt/sliding panel.
Otherwise you may scratch or damage the pro-
tective layer.
!Only use acid-free cleaning materials. Acid
may cause corrosion or damage the clear coat.
!The vehicle should not be parked for an
extended period of time immediately after it has
been cleaned, especially not after the wheel rims
have been cleaned with wheel rim cleaner.
Wheel rim cleaners can lead to increased
corrosion of the brake disks and brake pads.
Non-approved wheel cleaners may also damage
the wheel paint if the car is not driven after
cleaning. Therefore, the vehicle’s brake system should al-
ways be warmed-up before it is parked after
cleaning. To do so, please drive your vehicle for
several minutes to allow the brakes to dry. When
applying Mercedes-Benz approved Tire Care and
Mercedes-Benz approved Wheel Care products,
take care not to spray them on the brake disks.Warning!G
Do not use cleaners or cockpit care sprays
containing solvents to clean the cockpit or
the steering wheel. Cleaners containing sol-
vents will make the surface porous and vehi-
cle occupants could suffer serious injuries
650 Practical hints
What to do if …?
Display Possible cause/consequencePossible solution
Key
not recognizedThe SmartKey with KEYLESS-GO* is not
recognized while the engine is running be-
cause the SmartKey with KEYLESS-GO* is
not in the vehicle.Stop the vehicle in a safe location or as soon
as it is safe to do.
Engage the electronic parking brake
(
page 395).
Search for the SmartKey.
Otherwise the vehicle cannot be centrally
locked nor can the engine be started again
after the engine is stopped.
The SmartKey with KEYLESS-GO* is not
recognized while the engine is running be-
cause there is strong radio-frequency inter-
ference.Stop the vehicle in a safe location or as soon
as it is safe to do.
Engage the electronic parking brake
(
page 395).
Remove KEYLESS-GO* button from the
starter switch (
page 345).
Operate the vehicle with the SmartKey in the
starter switch.
The SmartKey with KEYLESS-GO* is mo-
mentarily not recognized.Change the position of the SmartKey in the
vehicle.
If necessary, operate vehicle using SmartKey
with KEYLESS-GO* in starter switch under
KEYLESS-GO* button (
page 345).
667 Practical hints
What to do if …?
Display Possible cause/consequencePossible solution
Shift to 'P'You have attempted to turn off the engine
with the KEYLESS-GO* start/stop button
and opened the driver’s door with the auto-
matic transmission not shift to park
positionP.Shift the automatic transmission to park
positionP (
page 399).
or
Close the driver’s door.
You are driving with the trunk open.Close the trunk (page 480).
Washer fluid,
please refillThe water level has dropped to approx.
1.1 US qts (1.0 l).Add washer fluid (page 548).
685 Practical hints
Replacing wiper blades
Vehicles with KEYLESS-GO*
Make sure the vehicle’s on-board elec-
tronics have status 1 (
page 346).
Turn combination switch to wiper
settingu (
page 381).
Press KEYLESS-GO start/stop button
repeatedly until windshield wipers
start.
Press KEYLESS-GO start/stop button
when the wiper arms are in a vertical
position.
Removing wiper blades
Fold the wiper arm forward until it
snaps into place.
Turn the wiper blade at a right angle to
wiper arm (arrow 1).
Slide the wiper blade sideways out of
the retainer in the direction of
arrow2.
Installing wiper blades
Slide the wiper blade onto wiper arm
until it locks in place.
Rotate the wiper blade into position
parallel to wiper arm.
Fold the wiper arm backward to rest on
the windshield. Make sure you hold
onto the wiper when folding the wiper
arm back.
!Do not pull on the wiper blade inserts. They
could tear.
!Make certain that the wiper blades are prop-
erly installed. Improperly installed wiper blades
may cause windshield damage.
686 Practical hints
Flat tire
Preparing the vehicle
Park the vehicle in a safe distance from
moving traffic on a hard, flat surface
when possible.
Turn on the hazard warning flasher
(
page 377).
Turn the steering wheel so that the
front wheels are in a straight ahead
position.
Shift the automatic transmission to
park positionP.
Engage the electronic parking brake.
Turn off the engine.
Have any passenger exit the vehicle at
a safe distance from the roadway.
Vehicles with SmartKey: Remove the
SmartKey from the starter switch.
Vehicles with KEYLESS-GO*: Open the
driver’s door (this puts the starter
switch in position0, same as with the
SmartKey removed from the starter
switch). The driver’s door then can be
closed again.
Remove the KEYLESS-GO*
start/stop button from the starter
switch.
Mounting the spare wheel
iOpen the door only when conditions are safe
to do so.
Warning!G
The dimensions of the spare wheel are dif-
ferent from those of the road wheels. As a
result, the vehicle handling characteristics
change when driving with a spare wheel
mounted. Adapt your driving style accord-
ingly.
The spare wheel is for temporary use only.
When driving with spare wheel mounted,
ensure proper tire inflation pressure and
do not exceed a vehicle speed
of 50 mph (80 km/h).
Contact the nearest Mercedes-Benz Center
as soon as possible to have the spare wheel
replaced with a regular road wheel.
Never operate the vehicle with more than
one spare wheel mounted.
Do not switch off the ESP
® when a spare
wheel is mounted.
701 Practical hints
Towing the vehicle
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
!When towing the vehicle with all wheels on
the ground or with the front axle raised, the start-
er battery must be connected and charged. Oth-
erwise:
you will not be able to switch on the ignition
you will not be able to engage the automatic
transmission in neutral positionN
(
page 402)
you cannot release the electronic parking
brake
For information on charging the starter battery
see “Batteries” (
page 692) or see “Jump start-
ing” (
page 697).
!Make sure that the electronic parking brake
is released. If the electronic parking brake is
malfunctioning, release it mechanically
(
page 673).
!If the vehicle is towed with the front axle
raised (not permissible for vehicles with
4MATIC), the automatic transmission must be in
positionN and the engine must be shut off
(SmartKey or SmartKey with KEYLESS-GO* in
starter switch position0 or1). Active braking
action through the ESP
® may otherwise seriously
damage the brake system.
When towing the vehicle with all wheels on the
ground, the automatic transmission must be
shifted to neutral positionN and the SmartKey
or SmartKey with KEYLESS-GO* must be in start-
er switch position2.
!When towing the vehicle with all wheels on
the ground or the front axle raised, the vehicle
may be towed only for distances up to 30 miles
(50 km) and at a speed not to exceed 30 mph
(50 km/h).
!If the vehicle is towed, the transmission
must be in neutral positionN.
If you turn off the engine using
the SmartKey and
remove the SmartKey from the starter
switch
or
open a front door
the KEYLESS-GO* start/stop button and
open a front door
the transmission will shift to park positionP
automatically.