2008 MERCEDES-BENZ R320 alarm

107 Safety and Security
Anti-theft systems
Arming the alarm system
The alarm system indicator lamp is located
to the lower left of the hazard warning
flasher.
1Alarm system indicator lamp
Lock the vehicle with the SmartKey or
with KEYLESS-GO* (
page 67).
The turn signal lamps flash three times
to indicate that the vehicle is locked.
Alarm system indicator lamp 1 starts
flashing.
Disarming the alarm system
Unlock the vehicle with the SmartKey
or with KEYLESS-GO* (
page 38).
The turn signal lamps flash once to
indicate that the vehicle is disarmed.
Alarm system indicator lamp 1 goes
out.Canceling the alarm
With the SmartKey
Insert the SmartKey in the starter
switch.
or
Press theŒ or ‹button on the
SmartKey.
With KEYLESS-GO*
Grasp an outside door handle.
The SmartKey with KEYLESS-GO must
be within 3 ft (1 m) of the vehicle.
or
Press the KEYLESS-GO start/stop
button (
page 41).
The SmartKey with KEYLESS-GO must
be inside the vehicle.
iIf the alarm stays on for more than
30 seconds, a call to the Response Center is
initiated automatically by the Tele Aid* system
(
page 322) provided that the Tele Aid* service
was subscribed to and properly activated, and
that necessary cellular service and GPS cover-
age are available.
iIf the turn signal lamps do not flash three
times, one of the following elements may not be
properly closed:

a door

the tailgate
Close the respective element and lock the
vehicle again.
iThe alarm system will rearm automatically
again after approximately 40 seconds if neither a
door nor the tailgate is opened.

112 Controls in detail
Locking and unlocking
Factory setting
Global unlocking
Press buttonŒ.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is
disarmed.
The vehicle will lock again automatically
and rearm the anti-theft alarm system
within approximately 40 seconds of un-
locking if

neither door nor tailgate is opened

the SmartKey is not inserted in the
starter switch

the central locking switch is not
activatedGlobal locking
Press button‹.
With the tailgate and all doors closed,
the turn signal lamps flash three times.
The locking knobs on the doors move
down. The anti-theft alarm system is
armed.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that
pressing buttonΠonly unlocks the
driver’s door and the fuel filler flap.
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 110) flashes twice.
The SmartKey will then function as fol-
lows:Unlocking driver’s door and fuel filler
flap
Press buttonΠonce.
All turn signal lamps flash once. The
locking knob in the driver’s door moves
up. The anti-theft alarm system is
disarmed.
Global unlocking
Press buttonΠtwice.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is
disarmed.

113 Controls in detail
Locking and unlocking
Global locking
Press button‹.
With the tailgate and all doors closed,
the turn signal lamps flash three times.
The locking knobs on the doors move
down. The anti-theft alarm system is
armed.
Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 110) flashes twice.
SmartKey with KEYLESS-GO*
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO,
each with remote control and a removable
mechanical key.
The KEYLESS-GO function is integrated
into the SmartKey. On these vehicles, the
validity of the SmartKey with KEYLESS-GO
is checked when you grasp an outside door
handle.
If the SmartKey with KEYLESS-GO is valid,
your vehicle unlocks

the doors

the tailgate

the fuel filler flap
SmartKey with KEYLESS-GO*
1‹ Lock button
2Š Unlock button* for tailgate
3Locking tab for mechanical key
4ΠUnlock button
5Battery check lamp
6Â Panic button (
page 98)

116 Controls in detail
Locking and unlocking

If the SmartKey with KEYLESS-GO is
removed from the vehicle (e.g. if a
passenger exits the vehicle with the
SmartKey with KEYLESS-GO)

when pressing the KEYLESS-GO
start/stop button or trying to lock
the vehicle with the lock button on
an outside door handle, the mes-
sage
Key Not Detected appears in
the multifunction display

with the engine running, the mes-
sage
Key Not Detected appears in
the multifunction display while
driving off
Find the SmartKey with KEYLESS-GO
or change its present location immedi-
ately (e.g. place it on the front passen-
ger seat or insert it in shirt pocket).

Remember that the engine can be
started by anyone with a SmartKey
with KEYLESS-GO that is left inside the
vehicle.
Possibility 1: (One SmartKey with
KEYLESS-GO in the vehicle, one
SmartKey with KEYLESS-GO outside
the vehicle):
If you leave the SmartKey with
KEYLESS-GO behind when exiting and
locking the vehicle, no message
appears in the multifunction display.
Possibility 2: (One SmartKey with
KEYLESS-GO in the vehicle, no
SmartKey with KEYLESS-GO outside
the vehicle):
When exiting and trying to lock the
vehicle, the message
Key Detected In
Vehicle
will appear in the multifunction
display. The vehicle will not be locked.Factory setting
Global unlocking
Grasp an outside door handle.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is dis-
armed.
The vehicle will lock again automatically
and rearm the anti-theft alarm system
within approximately 40 seconds of
unlocking if

neither door nor tailgate is opened

the central locking switch is not
activated
iThe vehicle could be inadvertently unlocked
if the SmartKey with KEYLESS-GO is within
3ft(1m) of the vehicle and

an outside door handle is splashed
with water
or

you attempt to clean an outside door handle

117 Controls in detail
Locking and unlocking
Global locking
Press the lock button on an outside
door handle (
page 68).
With the tailgate and all doors closed,
the turn signal lamps flash three times.
The locking knobs on the doors move
down. The anti-theft alarm system is
armed.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey with
KEYLESS-GO so when you grasp the driv-
er’s door handle only the driver’s door and
the fuel filler flap unlocks.
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 113) flashes twice.
The SmartKey with KEYLESS-GO will
then function as follows:Unlocking driver’s door and fuel filler
flap
Grasp the driver’s outside door handle.
All turn signal lamps flash once. The
locking knob in the driver’s door moves
up. The anti-theft alarm system is dis-
armed.
Global unlocking
Grasp any outside door handle other
than the driver’s outside door handle.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is dis-
armed.Global locking
Press the lock button on an outside
door handle (
page 68).
All turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.
Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds
until battery check lamp5
(
page 113) flashes twice.

119 Controls in detail
Locking and unlocking
Front doors
Pull on inside door handle2 on the
respective front door to open door.
If the door was locked, locking knob1
will move up.
Rear doors
Pull up locking knob1 on the respec-
tive rear door to unlock door.
Pull on inside door handle2 on the re-
spective rear door to open door.
Tailgate/Power tailgate*
A minimum height clearance of
7.2 ft (2.20 m) is required to open the
tailgate.iIf the vehicle has previously been locked
from the outside with the SmartKey or with
KEYLESS-GO*, opening a door from the inside
will trigger the anti-theft alarm system.
To cancel the alarm, do one of the following:
With the SmartKey

Insert the SmartKey in the starter switch.

Press theŒ or ‹button on the
SmartKey.
With KEYLESS-GO*

Grasp an outside door handle.

Press the KEYLESS-GO start/stop button
(
page 41).
The SmartKey with KEYLESS-GO must be
inside the vehicle.
Warning!G
Make sure the tailgate is closed when the
engine is running and while driving.
Among other dangers, deadly carbon
monoxide (CO) gases may enter vehicle
interior resulting in unconsciousness and
death.
!The tailgate swings open upwards automat-
ically. Always make sure there is sufficient over-
head clearance.

125 Controls in detail
Locking and unlocking
Closing the tailgate and locking the
vehicle from the outside (vehicles with
KEYLESS-GO*)
In vehicles with power tailgate and
KEYLESS-GO*, you can close the tailgate
and lock the vehicle simultaneously from
the outside using the KEYLESS-GO* lock-
ing/closing switch.
If the tailgate comes into contact with an
object while closing (e.g. luggage that has
been piled too high), the closing procedure
is stopped and the tailgate reopens.
Make sure you have the SmartKey with
KEYLESS-GO* with you.1KEYLESS-GO* locking/closing switch
Press KEYLESS-GO* locking/closing
switch1 briefly.
The tailgate closes automatically and
an acoustic warning sounds. Once the
tailgate is closed, the vehicle locks if
doors are closed. The turn signals flash
three times to confirm locking. The
locking knobs in the doors move down.
The anti-theft alarm system is armed.
iDo not place the SmartKey or SmartKey with
KEYLESS-GO* in the open cargo compartment.
You may lock yourself out.
iIf the vehicle was previously centrally
locked, the tailgate will lock automatically after
closing it. The turn signals will flash three times
to confirm locking.
Warning!G
Monitor the closing procedure carefully to
make sure no one is in danger of being in-
jured. To prevent possible personal injury,
always keep hands and fingers away from
the cargo compartment opening when clos-
ing the tailgate. Be especially careful when
small children are around. To stop the clos-
ing procedure, do one of the following:

Press tailgate closing switch1
(
page 124).

Press KEYLESS-GO locking/closing
switch* 1 (
page 125).

Press the Šbutton on the SmartKey
with KEYLESS-GO* (
page 113).

Press or pull the remote tailgate switch
on the driver’s door (
page 122).

322 Controls in detail
Useful features
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency

roadside assistance

information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage are available.
The speaker volume of a Tele Aid call can
be adjusted by using the volume control on
the COMAND system headunit or on the
multifunction steering wheel. To raise, turn
the rotary volume control on the COMAND
system headunit clockwise or press
buttonæ on the multifunction steering
wheel. To lower, turn the rotary volume
control on the COMAND system headunit
counterclockwise or press buttonç on
the multifunction steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 324).
The Roadside Assistance button•
(
page 325) and the Information
button¡(
page 326) are located below
the center armrest cover.
!The Tele Aid system utilizes the cellular
network for communication and the GPS (G
lobal
P
ositioning System) satellites for vehicle
location. If either of these signals are unavail-
able, the Tele Aid system may not function and if
this occurs, assistance must be summoned by
other means.