281 Controls in detail
Driving systems
Permanent four-wheel drive (4MATIC)*
Your vehicle is equipped with permanent
four-wheel drive (4MATIC). Both, the front
and rear axles, are powered at all times
when the vehicle is being operated. The
4MATIC improves traction in conjunction
with the ESP
® (page 101) and the
Electronic Traction System (
page 103).
Parktronic* (Parking assist)
Warning!G
If a drive wheel is spinning due to insuffi-
cient traction:
While driving off, apply as little throttle
as possible.
While driving, ease up on the accelera-
tor.
Adapt your speed and driving style to
the prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents re-
sulting from excessive speed.
!Operational or performance test must only
be conducted on a two-axle dynamometer. If
such tests are necessary, contact an authorized
Mercedes-Benz Light Truck Center. You could
otherwise seriously damage the brake system or
the transfer case which is not covered by the
Mercedes-Benz Limited Warranty.
!Because the ESP® operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position0 or1 or
KEYLESS-GO* start/stop button in
position0or1) when testing the parking brake
on a brake test dynamometer and such testing
should be no longer than 10 seconds.
Active braking action through the ESP
® may
otherwise seriously damage the brake system
which is not covered by the Mercedes-Benz
Limited Warranty.
iIn winter operation, the maximum effective-
ness of the 4MATIC is only achieved with winter
tires (
page 398) or snow chains as required.
Warning!G
Parktronic is a supplemental system. It is
not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver.
Special attention must be paid to objects
with smooth surfaces or low silhouettes
(e.g. trailer couplings, painted posts, or road
curbs). Such objects may not be detected by
the system and can damage the vehicle.
The operational function of the Parktronic
system can be affected by dirty sensors,
especially at times of snow and ice, see
“Cleaning the Parktronic* system sensors”
(
page 408).
Interference caused by other ultrasonic
signals (e.g. working jackhammers, car
wash, or the air brakes of trucks) can cause
the system to send erratic indications, and
should be taken into consideration.
305 Controls in detail
Useful features
Closing CD changer*
1CD changer
Gently push CD changer 1 up in
direction of arrow until it engages.
For information on CD changer operation,
see separate COMAND system operating
instructions.
Locking and unlocking the glove box
separately
You can lock the glove box separately, e.g.
when the vehicle is in the shop for service.
Take the mechanical key out of the
SmartKey or SmartKey with
KEYLESS-GO* (
page 474).
1Unlocking glove box
2Locking glove box
Insert mechanical key into glove box
lock.
Turn mechanical key to position 2 to
lock the glove box.
Turn mechanical key to position 1 to
unlock the glove box.Storage compartment in front center
console
1Cover
2Chrome label
Tab lightly on chrome label 2 of
cover1.
Cover 1 swings open.
iThe glove box can only be locked or
unlocked with the mechanical key.
313 Controls in detail
Useful features
1Ashtray cover
2Ashtray insert
Push on ashtray insert 2 and pull it
out upwards.
Reinstalling ashtray insert
Insert ashtray insert 2 into opening.
Push down ashtray insert 2 until it
engages.
Close ashtray cover 1.
Cigarette lighter
Switch on the ignition (page 39).1Cover
2Cigarette lighter
Open cover1 (page 311).
Push in cigarette lighter2.
The cigarette lighter will pop out auto-
matically when hot.
Take out cigarette lighter2.
Warning!G
Never touch the heating element or sides of
the cigarette lighter; they are extremely hot.
Hold the knob only.
Make sure that any children traveling with
you do injure themselves or start a fire with
the hot cigarette lighter.
When leaving the vehicle always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an
accident and/or serious personal injury.
318 Controls in detail
Useful features
Heated steering wheel*
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk is located on the lower left-hand
side of the steering wheel.
1Switching on
2Switching off
3Indicator lampSwitching on
Switch on the ignition (page 39).
Turn switch at the tip of stalk in the
direction of arrow1.
The steering wheel is heated. Indicator
lamp3 comes on.Switching off
Turn switch at the tip of stalk in the
direction of arrow2.
The heated steering wheel is switched
off. Indicator lamp3 goes out.
For information on the steering wheel, see
“Multifunction steering wheel”
(
page 158).
iThe steering wheel heating is temporarily
suspended while indicator lamp3 remains on
when
the temperature of the vehicle interior is
above 86°F (30°C)
the temperature of the steering wheel is
above 95°F (35°C)
When these conditions do not apply anymore,
steering wheel heating continues.
iIndicator lamp3 flashes or goes out
in case of power surge or undervoltage
in case of a steering wheel heating malfunc-
tion
iThe steering wheel heating switches off
automatically when you remove the SmartKey
from the starter switch or, on vehicles with
KEYLESS-GO*, when you switch off the ignition
(
page 39) and open the driver’s door.
319 Controls in detail
Useful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Light Truck Center
for information on the installation of an
approved external antenna. Refer to the
radio transmitter operation instructions
regarding use of an external antenna.When the mobile phone is inserted in the
cradle, you can operate the telephone
using the following devices:
mobile phone keypad
COMAND system (see separate operat-
ing instructions)
buttonss andt on the multi-
function steering wheel (
page 158)
Voice Control System* (see separate
operating instructions)
Warning!G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system,
possibly resulting in an accident and/or
serious personal injury.
Warning!G
Please do not forget that your primary
responsibility is to drive the vehicle.
A driver’s attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe loca-
tion and stop before placing or taking a
telephone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND system
1 if road,
weather and traffic conditions permit.
Bear in mind that at a speed of just
30 mph (approximately 50 km/h), your
vehicle is covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
iVarious mobile phone cradles can be
installed in the front center armrest, see
separate installation instructions for the mobile
phone cradle. These mobile phone cradles can
be obtained from an authorized Mercedes-Benz
Light Truck Center.
The functions and services available to you while
using the mobile phone depend on your service
provider and the type of mobile phone you are
using. See also separate operating manual for
instructions on how to use the mobile phone.
320 Controls in detail
Useful features
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an
authorized Mercedes-Benz Light Truck
Center for information on features avail-
able for your mobile phone of choice.
The cradle is located in the front center
armrest.
Open telephone tray (page 306).
Inserting mobile phone in mobile phone
cradle
Once the mobile phone has been inserted
in the mobile phone cradle, you have to
use the hands-free device to respond
during phone calls.
If applicable, remove the cover for the
external antenna connection from the
back of the mobile phone and store it in
a s a f e p l a c e . B e s u r e t o c o m p l y w i t h t h e
mobile phone’s operating instructions
as well.
Example illustration
1Inserting the mobile phone
2Connector contact
3Mobile phone cradle
Slide the lower end of the mobile phone
into connector contact 2 on
cradle3.
Push the top of the mobile phone in
direction of arrow 1, until the lug on
the mobile phone release button
engages.
The mobile phone is connected to the
network via the external antenna.
The mobile phone is linked to the
hands-free device and the multifunc-
tion steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the control system
(
page 187), the Voice Control System*
(see separate operating instructions), or
the COMAND system (see separate oper-
ating instructions). !Do not try to remove the mobile phone along
with the cradle. You could otherwise damage the
mobile phone cradle.
321 Controls in detail
Useful features
Removing mobile phone from mobile
phone cradle
Example illustration
1Release catch for mobile phone
2Mobile phone cradle
Press release catch in direction of
arrow1 and take mobile phone out of
mobile phone cradle2.
Changing mobile phone cradle
If you require a different cradle for your
mobile phone, remove the present cradle
before installing a new one.
Removing an existing mobile phone
cradle
Example illustration
1To release the mobile phone cradle
2To remove the mobile phone cradle
3Mobile phone cradle
Press release button in direction of
arrow1 and take mobile phone
cradle3 out in direction of arrow2.
Installing a different mobile phone
cradle
Example illustration
1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
iWhen you take the SmartKey or SmartKey
with KEYLESS-GO* out of the starter switch, the
mobile phone remains switched on for approxi-
mately 10 minutes. If you place or receive a call
during this time, the mobile phone switches off
10 minutes after the call has been completed.
iWhen using a flip-style mobile phone, open
flip top before removing from the cradle while
a call is connected. Otherwise, the call will be
disconnected.
328 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle at the time
arranged with the Response Center
and pull the tailgate recessed handle
for a minimum of 20 seconds until the
SOS button is flashing.
The message
Connecting Call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated using
thetbutton on the multifunction steering
wheel or the END button on the COMAND
system headunit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
iThe remote door unlock feature is
available if the relevant cellular phone network is
available.
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the
tailgate recessed handle again.