294 Controls in detail
Useful features
Installing a different mobile phone cra-
dle
Example illustration
1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
Tele Aid
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted by using the volume control on
the COMAND system or on the multifunc-
tion steering wheel. To raise, turn the rota-
ry volume control on COMAND system
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on
COMAND system control counterclock-
wise or press buttonç on the multi-
function steering wheel.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
300 Controls in detail
Useful features
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 295) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call Failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.
318 Operation
Driving instructions
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
shift the automatic transmission to
positionN. Try to keep the vehicle under
control by corrective steering action.Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal brake effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed.
iFor information on speed ratings for winter
tires, see “Winter tires” (
page 384).
For additional general information on tire speed
markings on the tire sidewall, see “Tire speed
rating” (
page 382).
iFor information on driving with snow chains,
see “Snow chains” (
page 385).
Warning!G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
Warning!G
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Warning!G
If the vehicle becomes stuck in snow, make
sure that snow is kept clear of the exhaust
pipe and from around the vehicle with the
engine running. Otherwise, deadly carbon
monoxide (CO) gases may enter vehicle in-
terior resulting in unconsciousness and
death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the wind.
352 Operation
Tires and wheels
1Driver’s door B-pillar
Following is a discussion on how to work
with the information contained on the Tire
and Loading Information placard with
regards to loading your vehicle.Tire and Loading Information
Tire and Loading Information placard1Load limit information on the Tire and
Loading Information placard
The Tire and Loading Information placard
showing the load limit information is
located on the driver’s door B-pillar
(
page 352).
Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kilograms or
XXX lbs.” on the Tire and Loading Infor-
mation placard.
The combined weight of all occupants,
cargo/luggage and trailer tongue load
(if applicable) should never exceed the
weight referenced in that statement.
Warning!G
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
iData shown on Tire and Loading Information
placard example are for illustration purposes
only. Load limit data are specific to each vehicle
and may vary from data shown in the illustration
below. Refer to Tire and Loading Information
placard on vehicle for actual data specific to your
vehicle.
357 Operation
Tires and wheels
Recommended tire inflation pressure
Your vehicle is equipped with the Tire and
Loading Information placard located on the
driver’s door B-pillar (
page 352).
The tire inflation pressure should be
checked regularly and should only be ad-
justed on cold tires. The tires can be con-
sidered cold if the vehicle has been parked
for at least 3 hours or driven less than
1 mile (1.6 km).Follow recommended cold tire inflation
pressures listed on Tire and Loading
Information placard on the driver’s door
B-pillar.
Keeping the tires properly inflated
provides the best handling, tread life and
riding comfort.
In addition to the Tire and Loading
Information placard on the driver’s door
B-pillar, also consult the tire inflation
pressure label (if available) on the fuel filler
flap (page 337) for any additional infor-
mation pertaining to special driving situa-
tions. For more information, see
“Important notes on tire inflation pressure”
(
page 358).
Warning!G
Follow recommended tire inflation
pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly,
adversely affect handling and fuel economy,
and are more likely to fail from being over-
heated.
Do not overinflate tires. Overinflated tires
can adversely affect handling and ride
comfort, wear unevenly, increase stopping
distance, and result in sudden deflation
(blowout) because they are more likely to
become punctured or damaged by road
debris, potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
359 Operation
Tires and wheels
Tire inflation pressure changes by approxi-
mately 1.5 psi (0.1 bar) per 18°F (10°C) of
air temperature change. Keep this in mind
when checking tire inflation pressure
where the temperature is different from
the outside temperature.
Checking tire inflation pressure
Regularly check your tire inflation pressure
at least once a month.
Check and adjust the tire inflation
pressure when the tires are cold. The tires
can be considered cold if the vehicle has
been parked for at least 3 hours or driven
less than 1 mile (1.6 km).
If you check the tire inflation pressure
when the tires are warm (the vehicle has
been driven for several miles or sitting less
than 3 hours), the reading will be
approximately 4 psi (0.3 bar) higher than
the cold reading. This is normal. Do not let
air out to match the specified cold tire
inflation pressure. Otherwise, the tire will
be underinflated.Checking tire inflation pressure
manually
Follow the steps below to achieve correct
tire inflation pressure:
Remove the cap from the valve on one
tire.
Firmly press a tire gauge onto the
valve.
Read tire inflation pressure on tire
gauge and check against the recom-
mended tire inflation pressure on the
Tire and Loading Information placard
on the driver’s door B-pillar
(
page 352) or, if available, the inside
of the fuel filler flap. If necessary, add
air to achieve the recommended tire in-
flation pressure.
Warning!G
Follow recommended tire inflation
pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly,
adversely affect handling and fuel economy,
and are more likely to fail from being over-
heated.
Do not overinflate tires. Overinflated tires
can adversely affect handling and ride
comfort, wear unevenly, increase stopping
distance, and result in sudden deflation
(blowout) because they are more likely to
become punctured or damaged by road
debris, potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
361 Operation
Tires and wheels
Restarting the Run Flat Indicator
The Run flat indicator must be restarted in
the following situations:
If you have changed the tire inflation
pressure
If you have replaced the wheels or tires
If you have installed new wheels or
tires
Using the Tire and Loading Information
placard on the driver’s door B-pillar or,
if available, the tire inflation pressure
label on the inside of the fuel filler flap,
make sure the tire inflation pressure of
all four tires is correct.
Switch on the ignition (page 40).
Make sure the standard display menu
appears in the multifunction display
(
page 147).
Press buttonk orj repeatedly
until the following message appears in
the multifunction display:
Press the reset button on the instru-
ment cluster (
page 145).
The following message will appear in
the multifunction display:
Restart
Run Flat Indicator?
Yes
Cancel
Warning!G
The Run Flat Indicator does not provide a
warning for wrongly selected tire inflation
pressures. Always adjust tire inflation pres-
sure according to the Tire and Loading
Information placard on the driver’s door
B-pillar (
page 352) or, if available, on the
tire inflation pressure label located on the
inside of the fuel filler flap (
page 337).
The Run Flat Indicator does not replace
regular checks of the tire inflation pressures
since a gradual pressure loss in more than
one tire cannot be detected by the Run Flat
Indicator.
The Run Flat Indicator is not able to issue a
warning due to a sudden dramatic loss of
tire inflation pressure (e.g. tire blowout
caused by a foreign object). In this case
bring the vehicle to a halt by carefully apply-
ing the brakes and avoiding abrupt steering
maneuvers.
Warning!G
The Run Flat Indicator can only warn you in
a reliable manner if you have set the correct
tire inflation pressures for each tire.
If an incorrect tire inflation pressure was set,
the system will monitor the pressure
according to the incorrect value.
363 Operation
Tires and wheels
Warning!G
The TPMS does not indicate a warning for
wrongly selected inflation pressures. Always
adjust tire inflation pressure according to
the Tire and Loading Information placard on
the driver’s door B-pillar or, if available, the
supplemental tire inflation pressure infor-
mation on the inside of the fuel filler flap.
The TPMS is not able to issue a warning due
to a sudden dramatic loss of pressure (e.g.
tire blowout caused by a foreign object). In
this case bring the vehicle to a halt by care-
fully applying the brakes and avoiding
abrupt steering maneuvers.
Warning!G
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recom-
mended by the vehicle manufacturer on the
Tire and Loading Information placard on the
driver’s door B-Pillar or, if available, the tire
inflation pressure label on the fuel filler flap.
If your vehicle has tires of a different size
than the size indicated on the Tire and
Loading Information placard or, if available,
the tire inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitor-
ing system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires is significantly underinflated. Accord-
ingly, when the low tire pressure telltale illu-
minates, you should stop and check your
tires as soon as possible, and inflate them to
the proper pressure. Driving on a significant-
ly underinflated tire causes the tire to
overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency
and tire tread life, and may affect the vehi-
cle’s handling and stopping ability. Please
note that the TPMS is not a substitute for
proper tire maintenance, and it is the
driver’s responsibility to maintain correct
tire pressure, even if underinflation has not
reached the level to trigger illumination of
the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is com-
bined with the low tire pressure telltale.
When the system detects a malfunction, the
telltale will flash for approximately 1 minute
and then remain continuously illuminated.
This sequence will continue upon subse-
quent vehicle start-ups as long as the
malfunction exists. When the malfunction
indicator is illuminated, the system may not
be able to detect or signal low tire pressure
as intended.