298 Controls in detail
Useful features
Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
1Roadside Assistance button•
Open the storage compartment
(
page 282).
Press and hold button1 (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting Call will appear in the
multifunction display.When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
Warning!G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
iWhile the call is connected you can change
to the navigation menu by pressing the NAV
button on the COMAND system unit.
300 Controls in detail
Useful features
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 295) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call Failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.
312 Operation
Driving instructions
Power assistance
BrakesTo help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.
Warning!G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat re-
duced and increased pedal pressure may be
necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Operational or performance test must only
be conducted on a two-axle dynamometer. If
such tests are necessary, contact an authorized
Mercedes-Benz Light Truck Center. You could
otherwise seriously damage the brake system or
the transfer case which is not covered by the
Mercedes-Benz Limited Warranty.
!Because the ESP® operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position0 or1 or
KEYLESS-GO* start/stop button in
position0or1) when testing the parking brake
on a brake test dynamometer and such testing
should be no longer than 10 seconds.
Active braking action through the ESP
® may
otherwise seriously damage the brake system
which is not covered by the Mercedes-Benz
Limited Warranty.
323 Operation
Driving instructions
Comply with the warnings
(
page 319) and rules for off-road
driving (
page 321).
Driving on embankments, slopes and
other steep inclines should only be
done straight up or downhill, i.e. in the
line of gravity. Maximum vehicle climb-
ing ability is a 100% grade which is
equivalent to a slope angle of
45 degrees. Keep in mind that the
climbing ability of the vehicle depends
on terrain conditions.
Shift automatic transmission to
position1 (
page 192).
Drive slowly.
Avoid excessive engine speeds – drive
with moderate engine speeds
(max. 3 000 rpm).
Utilize the engine’s braking power
when descending a slope, observe the
engine speed (do not overrev the en-
gine). Apply the service brake as need-
ed.
Check the brakes after a lengthy down-
grade drive.Traction in steep terrain
The maximum vehicle climbing ability is a
100% grade which is equivalent to a slope
angle of 45 degrees. Keep in mind that the
climbing ability of the vehicle depends on
terrain conditions.
Be easy on the accelerator and watch for
continuous wheel traction when driving in
steep terrain.
Vehicles with air
suspension pro-
gram*111
1Vehicles with AMG Sport-Package*
2
Raised level34°29°31°
Highway29°22°27°
ML 63 AMG12
Raised level28°29°
Highway23°24°
iFor maximum engine speed, see “Instru-
ment cluster” (
page 26) and see “Engine”
(
page 513).
Warning!G
Never turn the vehicle around on steep
inclines. The vehicle might roll over. If the
vehicle cannot complete the attempted
climb, back it down in reverse gear.
iThe hill start assist system supports you
when driving uphill.
For more information, see “Hill start assist sys-
tem” (
page 191).
iThe 4-ETS helps greatly when starting out on
a steep incline when the front wheels have then
the tendency to slip due to the weight shifting
towards the rear axle.
The 4-ETS recognizes the situation and limits the
torque for the front wheels by braking them.
Simultaneously the torque for the rear wheels is
increased.
344 Operation
Engine compartment
Open the hood (page 341).
Pull out oil dipstick1.
Wipe oil dipstick1 clean.
Fully insert oil dipstick1 into the
dipstick guide tube.
Pull out oil dipstick1 again after
approximately 3 seconds to obtain
accurate reading.
The oil level is correct when it is be-
tween lower mark3 (min.) and upper
mark2 (max.) of the oil dipstick.
If necessary, add engine oil
(
page 344).For more information on engine oil, see
“Technical data” section (
page 522) and
(
page 525).
Adding engine oil
Example illustration ML 320 CDI (ML 350,
ML 550 similar)
1Filler cap
ML 63 AMG
1Filler cap
iAll models (except ML 63 AMG):
The filling quantity between the upper and lower
marks on the oil dipstick is approximately
2.1 US qt. (2.0 l).
ML 63 AMG:
The filling quantity between the upper and lower
marks on the oil dipstick is approximately
1.6 US qt. (1.5 l).
!Only use approved engine oils and oil filters
required for vehicles with Maintenance System.
For a listing of approved engine oils and oil
filters, refer to the Factory Approved Service
Products pamphlet (USA only) in your vehicle
literature portfolio, or contact an authorized
Mercedes-Benz Light Truck Center.
Using engine oils and oil filters of specification
other than those expressly required for the
Maintenance System, or changing of oil and oil
filter at change intervals longer than those called
for by the Maintenance System will result in
engine or emission control system damage not
covered by the Mercedes-Benz Limited
Warranty.
348 Operation
Tires and wheels
Contact an authorized Mercedes-Benz
Light Truck Center for information on test-
ed and recommended rims and tires for
summer and winter operation. They can
also offer advice concerning tire service
and purchase.Important guidelines
Only use sets of tires and rims of the
same type and make.
Tires must be of the correct size for the
rim.
Break in new tires for approximately
60 miles (100 km) at moderate
speeds.
Regularly check the tires and rims for
damage. Dented or bent rims can
cause tire inflation pressure loss or
damage to the tire beads.
If vehicle is heavily loaded, check tire
inflation pressure and correct as
required.
Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths of less than
1/8in (3 mm).
When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. Contact an authorized
Mercedes-Benz Light Truck Center for fur-
ther information. If incorrectly sized rims
and tires are mounted:
The wheel brakes or suspension
components can be damaged.
The operating clearance of the wheels
and the tires may no longer be correct.
Warning!G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can
result in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on re-
treads. The operating safety of the vehicle
cannot be assured when such tires are used.
397 Operation
Vehicle care
Steering wheel
Wipe with a damp cloth and dry thor-
oughly or clean with Mercedes-Benz
approved Leather Care.
Carpets
Use Mercedes-Benz approved Carpet
and Fabric Care for cleaning the car-
pets.
Headliner
Use a soft bristle brush or a
dry-shampoo cleaner in case of
excessive dirt.Seat belts
Only use clear, lukewarm water and
soap.Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.
!The seat belts must not be treated with
chemical cleaning agents. Do not dry the seat
belts at temperatures above 176°F (80°C) or in
direct sunlight.
Warning!G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Warning!G
Only use seat or head restraint covers which
have been tested and approved by
Mercedes-Benz for your vehicle model.
Using other seat or head restraint covers
may interfere with or prevent
deployment of the front side impact air
bags
deployment of the rear side impact air
bags*
activation of the active head restraints
Contact an authorized Mercedes-Benz Light
Truck Center for availability.
515 Technical data
Rims and tires
Rims and tires
!Only use tires which have been tested and
approved by Mercedes-Benz. Tires approved by
Mercedes-Benz are developed to provide best
possible performance in conjunction with the
driving safety systems on your vehicle such as
ABS or ESP
®. Tires specially developed for your
vehicle and tested and approved by
Mercedes-Benz can be identified by finding the
following on the tire’s sidewall:
MO = Mercedes-Benz Original equipment
tires
AMG vehicles:
Does not apply to all approved tires on AMG
vehicles. For information on tested and
approved tires for AMG vehicles, contact an
authorized Mercedes-Benz Light Truck
Center.
Using tires other than those approved by
Mercedes-Benz may result in damage that is not
covered by the Mercedes-Benz Limited
Warranty.
!Using tires other than those approved by
Mercedes-Benz can have detrimental effects,
such as
poor handling characteristics
increased noise
increased fuel consumption
Moreover, tires and rims not approved by
Mercedes-Benz may, under load, exhibit dimen-
sional variations and different tire deformation
characteristics that could cause them to come
into contact with the vehicle body or axle parts.
Damage to the tires or the vehicle may be the
result.
iFurther information on tires and rims is
available at any authorized Mercedes-Benz Light
Truck Center. A placard with the recommended
tire inflation pressure is located on the driver’s
door B-pillar (
page 510). Some vehicles may
have supplemental tire inflation pressure infor-
mation for driving at high speeds (
page 358)
or for vehicle loads less than the maximum
loaded vehicle condition (
page 358). If such
information is provided, it can be found on the
placard located on the inside of the fuel filler
flap.The tire inflation pressure should be checked
regularly and should only be adjusted on cold
tires. Follow tire manufacturer’s maintenance
recommendation included with vehicle.
iThe following pages also list the approved
wheel rim and tire sizes for equipping your
vehicles with winter tires. Winter tires are not
available as standard or optional factory equip-
ment, but can be purchased from an authorized
Mercedes-Benz Light Truck Center.
Depending on vehicle model and the standard or
optional factory-equipped wheel rim/tire
configuration on your vehicle (Appearance
Package, Sport Package etc.), equipping your
vehicle with winter tires approved for your
vehicle model may also require the purchase of
two or four wheel rims of the recommended size
for use with these winter tires. See an authorized
Mercedes-Benz Light Truck Center for more
information.