2008 MERCEDES-BENZ ML550 service indicator

300 Controls in detail
Useful features
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 295) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call Failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.

301 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call ap-
pears in the multifunction display.As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
If you have any questions, please call the
Response Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Canada).
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
iWhen the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. See anti-theft alarm
system (
page 106).

306 Controls in detail
Useful features
Operation of integrated remote control
Switch on the ignition (page 40).
Select and press the appropriate inte-
grated signal transmitter button (2,
3 or4) to activate the remote con-
trolled device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.
Erasing the integrated remote control
memory
Switch on the ignition (page 40).
Simultaneously press and hold outer
signal transmitter buttons2 and 4,
for approximately 20 seconds, until
indicator lamp1 flashes rapidly. Do
not hold for longer than 30 seconds.
The codes of all three channels are
erased.Programming tips
If you are having difficulty programming
the integrated remote control, here are
some helpful tips:

Check the frequency of hand-held
remote control5 (typically located on
the reverse side of the remote). The in-
tegrated remote control is compatible
with radio-frequency devices operating
between 280-390 MHz.

Put a new battery in hand-held remote
control5. This will increase the likeli-
hood of the hand-held remote control
sending a faster and more accurate sig-
nal to the integrated remote control.

While performing step 3, hold
hand-held remote control5 at differ-
ent lengths and angles from the signal
transmitter button (2, 3 or4) you
are programming. Attempt varying
angles at the distance of 2 to 5 in
(5 to 12 cm) away or the same angle at
varying distances.

If another hand-held remote control is
available for the same device, try the
programming steps again using that
other hand-held remote control. Make
sure new batteries are in the hand-held
remote control before beginning the
procedure.

Straighten the antenna wire from the
garage door opener assembly. This
may help improve transmitting and/or
receiving signals.
iIf you sell your vehicle, erase the codes of all
three channels.
iCertain types of garage door openers are in-
compatible with the integrated remote control. If
you should experience further difficulties with
programming the integrated remote control,
contact an authorized Mercedes-Benz Light
Truck Center, or call Mercedes-Benz Customer
Assistance Center (in the USA only) at
1-800-FOR-MERCedes, or Customer Service (in
Canada) at 1-800-387-0100.

338 Operation
At the gas station
Briefly push on fuel filler flap1 at the
position indicated by the arrow.
Fuel filler flap1 opens slightly.
Open fuel filler flap1 completely.
Turn fuel filler cap2 counterclock-
wise and hold on to it until possible
pressure is released.
Take off fuel filler cap2.
Set fuel filler cap2 on fuel filler
flap1 as shown.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.
Only fill your tank until the filler nozzle
unit cuts out – do not top off or over-
fill.
Replace fuel filler cap2 by turning it
clockwise until it audibly engages.
Close fuel filler flap1.
You should hear the latch close shut.
!The fuel filler cap is tethered to the fuel filler
neck. Do not drop the cap. It could damage the
vehicle paint finish.
Warning!G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.
iMake sure to close the fuel filler flap before
locking your vehicle as the flap locking pin
prevents closing after you have locked the
vehicle.
iLeaving the engine running and the fuel cap
open can cause the yellow fuel tank reserve
warning lamp to flash and the ?malfunction
indicator lamp (USA only) or the± malfunc-
tion indicator lamp (Canada only) comes on.
For more information, see “Practical hints”
(
page 403).
iGasoline engine:
Only use premium unleaded gasoline with a min-
imum Posted Octane Rating of 91 (average of
96 RON/86 MON). Information on gasoline
quality can normally be found on the fuel pump.
Please contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see “Premium
unleaded gasoline (gasoline engine)”
(
page 526), see “Fuel requirements”
(
page 526), and the Factory Approved Service
Products pamphlet (USA only) or contact an
authorized Mercedes-Benz Light Truck Center.
iDiesel engine:
Only use commercially available vehicular
ULTRA-LOW SULFUR HIGHWAY DIESEL FUEL
(15 ppm SULFUR MAXIMUM). Information on
diesel quality can normally be found on the fuel
pump. Please contact gas station personnel in
case labels on the pump cannot be found.
For more information on diesel fuels, refer to the
Factory Approved Service Products pamphlet
(USA only) or contact an authorized
Mercedes-Benz Light Truck Center.


386 Operation
Maintenance
We strongly recommend that you have
your vehicle serviced by an authorized
Mercedes-Benz Light Truck Center, in
accordance with the Maintenance Booklet
at the times called for by the maintenance
service indicator display.
Maintenance service indicator
message
The maintenance service indicator
message will notify you when the next
maintenance service is due.Starting approximately 1 month before the
next maintenance service is due, one of
the following messages will appear in the
multifunction display while you are driving
or when you switch on the ignition (exam-
ple service A):
Service A In XXXXX Miles (Km)
Service A In XXX Days
Service A In X Day
Service A Due Now
The maintenance services will be indicated
by showing a service type A through type H
in the multifunction display. Types A
through H are classified based on estimat-
ed time needed to perform the mainte-
nance service, ranging:
from
Service A
(approximately 1 hour)
to
Service H
(approximately 8 hours)Refer to Maintenance Booklet for a listing
of maintenance services and intervals they
need to be performed at.
!Failure to have the vehicle maintained in
accordance with the Maintenance Booklet and
maintenance service indicator at the designated
times/mileage will result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
iThe Maintenance System in your vehicle
tracks distance driven and the time elapsed
since the last maintenance service and calcu-
lates other maintenance service work required.

387 Operation
Maintenance
Clearing the maintenance service
indicator message
The maintenance service indicator mes-
sage is automatically cleared

after approximately 10 seconds when
you switch on the ignition or when
reaching the maintenance service
threshold while driving

after approximately 30 seconds, once
the suggested maintenance service
term has passedYou can also clear it yourself:
1Reset button
Press reset button1 on the instru-
ment cluster.
The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 154).Maintenance service term exceeded
If you have exceeded the suggested main-
tenance service term, you will see the fol-
lowing message in the multifunction
display:
Service A Exceeded By XXXXX Miles (Km)
Service A Exceeded By XXX Days
Service A Exceeded By X Day
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Light Truck
Center will reset the maintenance service
indicator following a completed mainte-
nance service.

388 Operation
Maintenance
Calling up the maintenance service
indicator display
You can call up the maintenance service in-
dicator display at any time to check when
the next maintenance service is due.
Switch on the ignition (page 40).
Press buttonè orÿ on the mul-
tifunction steering wheel repeatedly
until the standard display appears in
the multifunction display (
page 154).
Press buttonk orj until the
maintenance service indicator display
with the service symbol9 and the
service deadline appears in the multi-
function display.Resetting the maintenance service
indicator
In the event that the maintenance service
on your vehicle is not carried out by an
authorized Mercedes-Benz Light Truck
Center, you can have the maintenance
service indicator reset. The automotive
maintenance facility carrying out the
maintenance service will find the informa-
tion for resetting the maintenance service
indicator in the maintenance-relevant
information for your vehicle. Such informa-
tion is available from any authorized
Mercedes-Benz Light Truck Center or di-
rectly from Mercedes-Benz.
iIf the battery is disconnected, the days of
disconnection will not be included in the count
shown by the maintenance service indicator.To arrive at the true maintenance service dead-
line, you will need to subtract these days from
the days shown in the maintenance service indi-
cator message or maintenance service indicator
display.
Do not confuse the maintenance service indica-
tor with the engine oil level indicatorN.
!If the maintenance service indicator was
inadvertently reset, have an authorized
Mercedes-Benz Light Truck Center correct it.
Only reset if the proper maintenance service has
been performed. Resetting the system without
performing the proper service as called for by
the maintenance service indicator will result in
engine damage and/or other vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.

403 Practical hints
What to do if …
ProblemPossible cause/consequenceSuggested solution
?(USA only)
±(Canada only)
The yellow engine malfunc-
tion indicator lamp comes on
while driving.There is a malfunction in:

The fuel management system

The ignition system

The emission control system

Systems which affect
emissions
Such malfunctions may result in
excessive emissions values and
may switch the engine to its
limp-home (emergency opera-
tion) mode.
Have the vehicle checked as soon as
possible by an authorized
Mercedes-Benz Light Truck Center.
An on-board diagnostic connector is
used by the service station to link the
vehicle to the shop diagnostics
system. It allows the accurate identi-
fication of system malfunctions
through the readout of diagnostic
trouble codes. It is located in the
front left area of the footwell next to
the parking brake pedal.
iSome states may by law require you to visit
a workshop as soon as the engine malfunction
indicator lamp comes on. Check local require-
ments.