Page 400 of 561
399 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Bleeding the fuel system
(diesel engine only)
Battery
Jump starting
Towing the vehicle
Fuses
Page 448 of 561

447 Practical hints
What to do if …
Display symbolDisplay messagePossible cause/consequencePossible solution
nLevel Selection
Not PermittedThe selected vehicle level cannot ad-
justed, because
you are driving too fast for the de-
sired vehicle level
you are towing a trailer
you are using accessories that are
connected to the trailer power
socket, e.g. a bicycle rack
Reduce vehicle speed.
Set the desired vehicle level again
(
page 257).
MalfunctionThe air suspension* is malfunctioning.Do not drive faster than 50 mph
(80 km/h) depending on the set
vehicle level.
Have the vehicle checked at an au-
thorized Mercedes-Benz Light
Truck Center.
Compressor
Cooling DownYou have selected a higher vehicle
level*. Due to frequent level changes
within a short period, the compressor
must first cool down.Let the compressor cool until the
message disappears.
The selected level will be set once
the compressor has cooled down.
!When the message Compressor Cooling
Down
appears in the multifunction display,
driving is still possible. Keep in mind that theride height of the vehicle is not yet reached, so
you can damage the underbody of the vehicle.The selected level will be set once the compres-
sor has cooled.
Page 449 of 561
448 Practical hints
Where will I find ...?
First aid kit
The first aid kit is located on the driver’s
side in the cargo compartment behind the
cover.
1Cover in left side trim panel
2Lock
Turn lock1 90° in direction of arrow.
Fold down cover2.
The first aid kit can be removed.
Vehicle tool kit
The vehicle tool kit is stored under the
cargo compartment floor.
The vehicle tool kit includes:
Towing eye bolt
Wheel wrench
Alignment bolt
Vehicle jack
Fuse chart
Collapsible wheel chock
Wheel bolts for spare wheel1Cargo compartment floor, lowered
2Handle cover
Open the tailgate (page 119).
Push in handle cover2 and pull han-
dle in direction of arrow.
Lift cargo compartment floor1.
iCheck expiration dates and contents for
completeness at least once a year and replace
missing/expired items.
Page 451 of 561

450 Practical hints
Where will I find ...?
Example illustration1
6Wheel wrench
7Vehicle jack2
8Collapsible wheel chock
9Fuse chart
aTowing eye bolt
bAlignment bolt
cSpare wheel boltsVehicle jack
The vehicle jack is located underneath the
cargo compartment floor.
Remove vehicle jack (page 450).
1Depending on production date, your vehicle may
be equipped with a scissors-type vehicle jack.
Thus, appearance and alignment of the items may
vary.
2If your vehicle is equipped with a scissors-type
vehicle jack, a reversible ratchet is also included.
!Depending on vehicle production date your
vehicle may be equipped with a scissors-type
jack (located under the cargo compartment
floor). If so equipped, only use this jack when
jacking up the vehicle as otherwise the vehicle’s
underbody can be damaged. See separate
instructions for scissors-type jack.
!To prevent damage, always disengage the
strap of the securing hook and lower the cargo
compartment floor (
page 448) before closing
the tailgate.
Warning!G
Only use the jack supplied with your vehicle
to lift the vehicle briefly for wheel changes.
If you use the jack for any other purpose,
you or others could be inj ure d, as the ja ck is
designed only for the purpose of changing a
wheel.
When using the jack, observe the safety
notes in the “Mounting the spare wheel”
section (
page 479) and the notes on the
jack.
Page 455 of 561
454 Practical hints
Where will I find ...?
The collapsible tire is located underneath
the cargo compartment floor
(
page 448).
Removing the collapsible tire
1Electric air pump
2Collapsible tire
3Vehicle tool kit storage well casing
4Alignment bolt
5Towing eye bolt
6Wheel wrenchFor access the collapsible tire, see “Vehi-
cle tool kit” (
page 448).
Remove the vehicle tool kit storage
well casing3.
7Retaining screw
Loosen retaining screw7 by turning it
counterclockwise.
Remove collapsible tire2.
iFor information on how to mount the
collapsible tire, see “Mounting the spare wheel”
(
page 479).
iRemove collapsible tire to gain access to
remaining tools in the vehicle tool kit
(
page 448).
Page 500 of 561

499 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.If circumstances do not permit the recom-
mended towing methods, the vehicle may
be towed with all wheels on the ground
only so far as necessary to have the vehicle
moved to a safe location where the recom-
mended towing methods can be employed.
When towing the vehicle with all wheels on
the ground, the vehicle may be towed only
for distances up to 30 miles (50 km) and at
a speed not to exceed 30 mph (50 km/h).
!Do not tow-start the vehicle.
!Use flatbed or wheel lift/dolly equipment,
with the SmartKey in starter switch turned to
position0.
Do not tow with sling-type equipment. Towing
with sling-type equipment over bumpy roads will
damage radiator and supports.
To prevent damage during transport, do not tie
down vehicle by its chassis or suspension parts.
Use the towing eyes.
Switch off the ESP
® (page 102) and the
automatic central locking (
page 125).
!Do not tow with one axle raised. Doing so
could damage the transfer case, which is not
covered by the Mercedes-Benz Limited
Warranty.
All wheels must be on or off the ground. Observe
instructions for towing the vehicle with all
wheels on the ground.
Warning!G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if
the engine will not run
there is a malfunction in the brake
system
there is a malfunction in the power
supply or in the vehicle’s electrical
system
This is necessary to adequately control the
towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the automatic trans-
mission is in neutral positionN.
Page 501 of 561

500 Practical hints
Towing the vehicle
If you want the gear position to remain in
neutral positionN, observe the following
instructions.Vehicles with SmartKey:
With the vehicle at a standstill and the
ignition switched on shift the automatic
transmission to neutral positionN.
If engaged, release the parking brake
(
page 57).
Switch off the ignition and leave the
SmartKey in the starter switch.
Vehicles with KEYLESS-GO*:
With the vehicle at a standstill, depress
the brake pedal and keep it pressed.
With the ignition switched on shift the
automatic transmission to park
positionP.
Release the brake pedal.
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
!When towing the vehicle with all wheels on
the ground, the automatic transmission must be
in neutral positionN.
If you turn off the engine
using the SmartKey and
remove the SmartKey from the starter
switch
or
open a front door
or when using the KEYLESS-GO* start/stop
button and open a front door
the automatic transmission will shift to park
positionP automatically.
Warning!G
When leaving the SmartKey or SmartKey
with KEYLESS-GO* in the starter switch, do
not leave children unattended in the vehicle.
It is possible for children to switch on the
ignition which could result in unsupervised
use of vehicle equipment.
A child’s unsupervised access to a vehicle
could result in an accident and/or serious
personal injury.
Page 502 of 561

501 Practical hints
Towing the vehicle
Remove the KEYLESS-GO* start/stop
button from the starter switch
(
page 41).
Insert the SmartKey with
KEYLESS-GO* into the starter switch.
Switch on the ignition.
Depress the brake pedal.
Shift the automatic transmission to
neutral positionN.
Release the brake pedal.
If engaged, release the parking brake
(
page 57).
Switch off the ignition and leave the
SmartKey with KEYLESS-GO* in the
starter switch.
Installing towing eye bolt
Depending on whether you are towing a
vehicle or you are being towed, the towing
eye bolt can be screwed into threaded
holes which are located behind covers on
the right-hand side of each bumper.
1Cover!Towing of the vehicle should only be done
using the properly installed towing eye bolt.
Never attach a tow cable, tow rope or tow rod to
the vehicle chassis, frame or suspension parts.
iTo signal turns while being towed with
hazard warning flasher in use, set the starter
switch to position2 and activate combination
switch for left or right turn signal in usual manner
– only the selected turn signal will operate.
Upon canceling the turn signal, the hazard warn-
ing flasher will operate again.