
Troubleshooting
297Engine
Problem Possible cause/consequence Suggested solutions
The engine will not start. You can
hear the starter motor operating. R
There is a malfunction in the
engine electronics.
R There is a malfunction in the
fuel supply. X
Turn the key back to position 0(Y page 75)in the ignition lock
before the next starting attempt.
X Try to start the engine again (Y page 103). When doing so, remem-
ber that excessively long and frequent attempts to start the engine
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine will not start. You can
hear the starter motor operating.
The reserve fuel warning lamp is
on and the fuel gauge shows
0. The fuel tank has been run dry. X
Refuel the vehicle.
X Bleed the fuel system (Y page 296).The engine will not start. You can-
not hear the starter motor oper-
ating. The on-board voltage is too low
because the starter battery is too
weak or discharged. X
Jump-start the vehicle (Y page 339).
If the engine does not start despite attempting to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to
a thermal load that was too high. X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Practical advice
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Troubleshooting
298 Problem Possible cause/consequence Suggested solutions
Vehicles with a petrol engine:
The engine is not running
smoothly and is misfiring. There is a malfunction in the
engine electronics or a mechani-
cal component of the engine con-
trol unit. X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist work-
shop.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. A coolant temperature of over
120 °C is displayed. You also
hear a warning signal. The coolant level is too low. The
coolant is too hot and the engine
is no longer being cooled suffi-
ciently. X
Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 223). Observe the warning notes
as you do so and top up the coolant if necessary. If the coolant level is correct, the
radiator fan may be faulty. The
coolant is too hot and the engine
is no longer being cooled suffi-
ciently. X
If the coolant temperature is less than 120 °C, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop/start driving. The engine does not switch off. The ignition lock is faulty. X
Open the fuse box in the engine compartment ( Ypage 344).
X Remove fuse 120 using the fuse extractor.
The engine stops.
If you wish to start the engine again:
X Replace the fuse. Practical advice
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Troubleshooting
300 Parktronic*
Problem Possible cause/consequence Suggested solutions
Only the red segments in the
Parktronic warning display are lit.
You also hear a warning tone for
approximately two seconds.
Parktronic is deactivated after
approximately 20 seconds and
the indicator lamp in the Park-
tronic button lights up. Parktronic has malfunctioned
and has switched itself off. X
If problems persist, have Parktronic checked at a qualified spe-
cialist workshop. Only the red segments in the
Parktronic warning display are lit.
Parktronic is deactivated after
approximately 20 seconds. The Parktronic sensors are dirty
or there is interference. X
Clean the Parktronic sensors ( Ypage 251).
X Switch the ignition back on. Only the red segments in the
Parktronic warning display are lit.
Parktronic is deactivated after
approximately 20 seconds. The problem may be caused by an
external source of radio or ultra-
sound waves. X
See if Parktronic functions in a different location. Practical advice
* optional
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Flat tyre
323Flat tyre
Flat tyre equipment variants
Your vehicle may be equipped with:
R a TIREFIT kit (Y page 255)
R a "Minispare" emergency spare
wheel* (Y page 256)
R a collapsible emergency spare
wheel* (Y page 258)
R a spare wheel* (Y page 256)
R the MOExtended run-flat sys-
tem* (Y page 333) Preparing the vehicle
i Vehicle preparation is not necessary on
vehicles with MOE tyres*.
X Make sure that highway level* is selec-
ted 37
(Y page 158).
X Stop your vehicle as far away from traffic
as possible on solid, non-slippery, level
ground.
X Switch on the hazard warning lamps. X
Firmly depress the parking brake.
X Move the selector lever to P.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area whilst a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Switch off the engine.
Vehicles without KEYLESS GO* X
Remove the key from the ignition lock.
Vehicles with KEYLESS GO* X
Open the driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
X Vehicles with the AIRMATIC package* and
the Off-Road Pro engineering package*:
Remove the KEYLESS GO button from the
ignition lock. For all vehicles X
Get out of the vehicle.
X Close the driver's door.
X Place the warning triangle ( Ypage 254) at
a suitable distance. Observe legal require-
ments.
i To operate the electric air-pump, you can
use the power socket in the luggage com-
partment (Y page 205) or rear compart-
ment (Y page 205), even when the ignition
is switched off. For example, to use TIREFIT
or to inflate the collapsible emergency
spare wheel*.
An emergency cut-off ensures that the on-
board voltage does not drop too low. If the
on-board voltage is too low, power to the
sockets is automatically cut-off. This
ensures that there is sufficient power to
start the engine.
37 Not on steel-sprung vehicles. Practical advice
* optional
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Flat tyre
326
If a pressure of 1.8 bar is not reached after
five minutes:
X Switch off and disconnect the electric air
pump and drive the vehicle forwards or
backwards approximately 10 m.
This distributes the TIREFIT more evenly.
X Remove TIREFIT sealant filler bottle 1
from the electric pump.
X Pump up the tyre again. G
Risk of accident
If a pressure of 1.8 bar is not achieved after
five minutes, the tyre is too badly damaged.
Do not drive any further. Consult a qualified
specialist workshop which has the neces-
sary specialist knowledge and tools to carry
out the work required. Mercedes-Benz rec-
ommends that you use a Mercedes-Benz
Service Centre for this purpose. In particu-
lar, work relevant to safety or on safety-
related systems must be carried out at a
qualified specialist workshop.
If a tyre pressure of 1.8 bar is reached:
X Press on/off switch 4on the electric air
pump to 0.
The electric air pump is switched off.
X Disconnect the electric air pump and stow
it away. X
Fold up the warning triangle and stow it
away.
X Pull away immediately.
This distributes the TIREFIT more evenly
around the tyre.
X Stop after driving for approximately ten
minutes and check the tyre pressure with
the electric air pump. G
Risk of accident
If the tyre pressure is now lower than
1.3 bar, the tyre is too badly damaged. Do
not drive any further. Consult a qualified
specialist workshop which has the neces-
sary specialist knowledge and tools to carry
out the work required. Mercedes-Benz rec-
ommends that you use a Mercedes-Benz
Service Centre for this purpose. In particu-
lar, work relevant to safety or on safety-
related systems must be carried out at a
qualified specialist workshop.
X If the tyre pressure is still at least 1.3 bar,
correct it (see fuel filler flap for values).
To increase the tyre pressure: switch on
the electric air pump. To reduce the tyre pressure:
open pres-
sure release screw aon pressure
gauge b.
X Drive to the nearest workshop and have the
tyre changed there.
X Have the TIREFIT kit replaced as soon as
possible at a qualified specialist workshop,
e.g. at a Mercedes-Benz Service Centre. G
Risk of accident
Do not exceed the maximum speed of
80 km/h.
The "max. 80 km/h" sticker must be affixed
within the driver's field of vision.
The vehicle's handling characteristics may
be affected. H
Environmental note
Have the used TIREFIT kit disposed of pro-
fessionally, e.g. at a Mercedes-Benz
Service Centre.
X Have the TIREFIT kit replaced every four
years at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre. Practical advice
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Flat tyre
333
i
Do not activate the tyre pressure moni-
tor* until the deflated tyre has been
removed from the vehicle. MOExtended run-flat system*
The MOExtended run-flat system must only
be used in conjunction with the tyre pressure
loss warning system*.
! The maximum permissible distance which
can be driven in run-flat mode depends on
the load in the vehicle. It is 50 km if the
vehicle is partially laden and 30 km if fully
laden.
The maximum range that can be driven in
emergency operation is measured from the
point at which the pressure loss warning
message appears in the multi-function dis-
play.
You must not exceed a maximum speed of
80 km/h. G
Risk of accident
The handling characteristics of your vehicle
deteriorate in run-flat mode, for example: R
when cornering
R when braking
R when accelerating rapidly
Adapt your driving style accordingly and
avoid sudden changes in direction and sud-
den acceleration, as well as driving over
obstacles (i.e. kerbs, potholes), and driving
off-road. This is particularly the case when
the vehicle is heavily laden.
The maximum permissible distance that
can be driven in run-flat mode depends to
a large extent on the loads placed on the
vehicle. It can be shorter due to high
speeds, a heavy load, sudden acceleration
and/or manoeuvring, the road surface con-
dition, outside temperature, etc., or further
if you drive carefully and conservatively.
Do not continue to drive in run-flat mode if:
R you hear banging noises
R the vehicle starts to shake
R you see smoke and smell rubber
R ESP ®
is intervening constantly
R there are tears in the sidewalls of the tyre
After driving in run-flat mode, you must
have the rims checked for damage at a qualified specialist workshop which has the
necessary specialist knowledge and tools
to carry out the work required. The faulty
tyre must be replaced in every case.
Mercedes-Benz recommends that you use
a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist work-
shop.
i On a vehicle with MOExtended tyres, only
use MOExtended spare tyres. These must
be of the size specified for the vehicle. Practical advice
* optional
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Tyres and wheels
356 ML 350
ML 280 CDI
ML 320 CDI ML 420 CDI
ML 500
Winter tyres
44 255/50 R19 103 H M+S
. 255/50 R19 103 H M+S
. Winter tyres
42
,44 255/50 R19 107H XL M+S
.MOExt. 255/50 R19 107H XL M+S
.MOExt. Light-alloy wheels 8J x 19 H2 ET 60 8J x 19 H2 ET 60
20" Both axles
Summer tyres
45 265/45 R20 104 Y 265/45 R20 104 Y
Light-alloy wheels 8.5J x 20 H2 ET 55 8.5J x 20 H2 ET 55
42
Tyres with run-flat characteristics and only in combination with the tyre pressure loss warning system or tyre pressure monitor*.
43 All-terrain tyres for retrofitting. Only certain tyre brands are approved. Ask your Mercedes-Benz Service Centre for information.
44 Winter tyres with the symbol .next to the retrofitting label. Only certain tyre brands are approved. Ask your Mercedes-Benz Service Centre for information.
45 Snow chains not permitted. Technical data
* optional
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