2008 MERCEDES-BENZ GL320 Comand

331 Controls in detail
Useful features
Installing a different mobile phone cra-
dle
Example illustration
1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.
Push mobile phone cradle3 forward
until it engages.
Tele Aid
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:

automatic and manual emergency

roadside assistance

information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted by using the volume control on
the COMAND system or on the multifunc-
tion steering wheel. To raise, turn the rota-
ry volume control on COMAND system
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on
COMAND system control counterclock-
wise or press buttonç on the multi-
function steering wheel.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
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332 Controls in detail
Useful features
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on).
The message
Tele Aid – Inoperative
appears in the multifunction display.
iThe SOS button is located in the overhead
control panel (
page 34).
The Roadside Assistance button•
(
page 335) and the Information button¡
(
page 336) are located below the center arm-
rest cover.
!The Tele Aid system utilizes the cellular
network for communication and the GPS (G
lobal
P
ositioning System) satellites for vehicle loca-
tion. If either of these signals are unavailable, the
Tele Aid system may not function and if this
occurs, assistance must be summoned by other
means.
iWhen a Tele Aid call has been initiated, the
COMAND system audio is muted and the select-
ed mode (radio, CD etc.) pauses. The optional
cellular phone (if installed) inserted in cradle
switches off. If you must use this phone, we rec-
ommend that you use it only with the vehicle at a
standstill in a safe location. Remove the phone
from the cradle and place the call. The naviga-
tion* system (if engaged) will continue to run.
The display in the instrument cluster is available
for use, and spoken commands are only avail-
able by pressing the RPT button on the COMAND
system. A pop-up window will appear in the
COMAND system display to indicate that a Tele
Aid call is in progress. After the Tele Aid call has
ended, the optional cellular phone inserted in the
cradle switches on again. A PIN entry might be
necessary.
Warning!G
If the indicator lamps on the SOS button, on
the Roadside Assistance button, and/or on
the Information button remain illuminated
continuously in red and/or the message
Tele Aid – Inoperative is displayed in
the multifunction display after the system
self-check, a malfunction in the system has
been detected.
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335 Controls in detail
Useful features
Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
1Roadside Assistance button•
Open the storage compartment
(
page 318).
Press and hold button1 (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting Call will appear in the
multifunction display.When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance Manual for more information.
The following is only available in the USA:

Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iWhile the call is connected you can change
to the navigation menu by pressing the NAV
button on the COMAND system unit.
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336 Controls in detail
Useful features
Information button¡
The Information button¡ is located
below the center armrest cover.
1Information button¡
Open the storage compartment
(
page 318).
Press and hold button1 (for longer
than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting Call will appear
in the multifunction display.When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).iThe indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the Informa-
tion button¡).
See system self-check (
page 332) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message
Call Failed appears in the mul-
tifunction display.
Roadside Assistance calls can be terminated us-
ing thet button on the multifunction steer-
ing wheel or the END Button on the COMAND
system.
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system.
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337 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call ap-
pears in the multifunction display.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 332) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call Failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
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370 Operation
Driving instructions
Passenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Light Truck Center
directory, you should request pertinent
information from an authorized
Mercedes-Benz Light Truck Center.Control and operation of radio
transmitters
COMAND system, radio and telephone*
Warning!G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The rear cargo compartment is the preferred
place to carry objects. Always use tie down
rings, and if so equipped, always use the
cargo net* when transporting cargo. The
cargo net* cannot secure hard or heavy ob-
jects. Always fasten items being carried as
securely as possible using the cargo
tie-down rings in the cargo floor area and
fastening materials.
Warning!G
Do not forget that your primary responsibili-
ty is to drive the vehicle. Only operate the
COMAND system, radio or telephone
1 if
road, weather and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements.
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535 Practical hints
Battery
Connect the positive lead to the posi-
tive terminal and fasten it’s cover
(
page 533).
Connect the negative lead to the nega-
tive terminal (
page 533).
Charging the battery
If the battery is discharged, the battery can
be charged using the jump-start contacts
located in the engine compartment
(
page 537).
Charge the battery in accordance with
the instructions of the battery charger
manufacturer.
Batteries contain materials that can harm
the environment if disposed of improperly.
Large 12-volt storage batteries contain
lead. Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
!Never invert the terminal connections!
iThe following procedures must be carried
out following any interruption of battery power
(e.g. due to reconnection):

Set the clock (page 174).
Vehicles with COMAND system with naviga-
tion module*: Time and date are set auto-
matically.

Synchronize the door windows
(
page 249).

Synchronize the power tilt/sliding sunroof*
(
page 253).

Synchronize the power folding exterior rear
view mirrors* (
page 209).
Warning!G
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during charg-
ing and cause explosions that may result in
paint damage, corrosion or personal injury.
An accessory battery charge unit specially
adapted for Mercedes-Benz vehicles and
tested and approved by Mercedes-Benz is
available, permitting the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Light Truck
Center for information and availability.
Charge battery in accordance with the
separate instructions for the accessory
battery charger.
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574 Index
Children in the vehicle 91
Air bags 77, 91
Blocking rear door window
operation 98
Indicator lamp, Front passenger front
air bag 85
Infant and child restraint systems 86,
92
LATCH-type child seat anchors 95
Occupant Classification System
(OCS) 81
Cigarette lighter
(Depending on vehicle
configuration) 323
Climate control 214
Air conditioning refrigerant 563
Air conditioning, Cooling 224, 225
Air distribution, Front 219
Air distribution, rear 227
Air recirculation mode 222
Air vents*, second-row seats 220
Air vents, Front 220
Air volume 220
Control panel*, Rear 226
Control panel, Front 216
Deactivating system 218Defogging 222
Defrosting 221
Rear window defroster 212
Residual engine heat (REST) 225
Clock 27, 174
Cloth upholstery, Cleaning and
care of 434
Cockpit 24
Cockpit Management and Data System
see COMAND System
Cold tire inflation pressure 416
Collapsible wheel chock 494
COMAND System see separate operating
instructions
Combination switch 61, 62, 64, 147
Compass 344
Adjustment 178
Calibration 179
Calling up the compass 344
Control and operation of radio
transmitters 370
Control system 155
Multifunction display 155
Multifunction steering wheel 156
Resetting to factory default 169Control system menus 155
AUDIO 164
DISTRONIC* (Canada only) 167
NAV* 166
Off-road 166
Settings 168
Standard display 162
TEL* 186
Trip computer 184
Vehicle configuration 182
Vehicle status message memory 167
Control system submenus 159, 161, 171
Comfort* 181
Instrument cluster 172, 173
Lighting 175
Time/Date 174
Vehicle 178
Coolant 381, 567
Anticorrosion/antifreeze mixing ratio
and quantity 568
Capacities 562
Checking coolant level 376, 381
Messages in the multifunction
display 470, 472
Temperature 372
Temperature display 162
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