Page 280 of 401
Display
messages 277Display messages Possible cause/consequence Possible solution
N Check engine oil
level when next
refuelling The engine oil level has dropped to a crit-
ical level. X
Check the engine oil level (Y page 223) and top
up the engine oil if necessary.
X Have the engine checked for leaks if the engine
oil needs topping up more often than usual. N Add 1 litre engine
oil when next refu-
elling The engine oil level is too low. X
Check the engine oil level (Y page 223) and top
up the engine oil if necessary.
X Have the engine checked for leaks if the engine
oil needs topping up more often than usual. N Engine oil level
Stop vehicle, turn
engine off There is insufficient oil in the engine.
There is a danger of engine damage. X
Stop the vehicle. Pay attention to the traffic
conditions as you do so.
X Switch off the engine.
X Top up the engine oil and check the level
(Y page 223). N Engine oil level
Reduce oil level You have added too much engine oil.
There is a risk of damaging the engine or
catalytic converter. X
Siphon off excess engine oil until it is at the
specified level. Observe the legal require-
ments. N Cannot measure
engine oil level The measuring system is faulty. X
Visit a qualified specialist workshop. Practical advi
ce
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Page 282 of 401
Display
messages 279Display messages Possible cause/consequence Possible solution
H Tyre pressure
Check tyres The pressure in one or more tyres has
dropped significantly. The affected wheel
is highlighted in the tyre pressure display
of the tyre pressure monitor*. X
Stop the vehicle without making any sudden
steering or braking manoeuvres. Pay attention
to the traffic conditions as you do so.
X Check the tyres.
X Repair or change the faulty tyre if necessary
(Y page 317).
X Check the tyre pressure and correct it if nec-
essary (Y page 229).
The warning will disappear automatically after
you have been driving for a few minutes with
the corrected tyre pressure. I Change key batter-
ies The batteries of the KEYLESS GO key* are
discharged. X
Change the batteries (Y page 310).I Key not detected
The KEYLESS GO key* is not in the vehicle.
It will no longer be possible to centrally
lock the vehicle and start the engine if the
engine is switched off. X
Stop the vehicle. Pay attention to the traffic
conditions as you do so.
X Look for the KEYLESS GO key *.I Key not detected
The
KEYLESS GO* key is not detected
while the engine is running, because there
is interference from a strong source of
radio waves. X
Stop the vehicle. Pay attention to the traffic
conditions as you do so.
X Operate the vehicle using the key in the ignition
lock if necessary. Practical advice
* optional
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Page 290 of 401
Troubleshooting
287Problem Possible cause/consequence Suggested solutions
l
The red distance warning
lamp* lights up while the
vehicle is in motion. You
will also hear a warning
tone. G
Risk of accident
You are approaching a vehicle in
front at too great a speed or Dis-
tronic* has detected a stationary
obstacle in your line of travel. X
Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to brake
or take evasive action. D
The red coolant warning
lamp comes on while the
engine is running. There is insufficient coolant in the
expansion tank.
The coolant is too hot and the
engine is no longer being cooled
sufficiently. X
Stop the vehicle as soon as possible. Pay attention to the traffic
conditions as you do so.
X Allow the engine and coolant to cool.
X Check the coolant level. Observe the warning notes
(Y page 225). Top up the coolant if necessary.
X Have the coolant system checked at a qualified specialist work-
shop if the coolant needs topping up more often than usual. D
The red coolant warning
lamp comes on while the
engine is running. If the coolant level is correct, the
radiator fan may be faulty.
The coolant is too hot and the
engine is no longer being cooled
sufficiently. X
If the coolant temperature is less than 120 †, youcan continue
driving to the nearest qualified specialist workshop.
X In doing so, avoid heavy loads on the engine (e.g. driving in moun-
tainous terrain) and stop-and-go driving. Practical advice
* optional
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Page 291 of 401
Troubleshooting
288 Problem Possible cause/consequence Suggested solutions
D
The red coolant warning
lamp comes on while the
engine is running. You will
also hear a warning tone. The coolant level is too low.
The coolant temperature has
exceeded 120 †. The engine is
not being cooled sufficiently and
may be damaged. X
Stop the vehicle as soon as possible. Pay attention to the traffic
conditions as you do so.
X Allow the engine and coolant to cool.
X Check the coolant level. Observe the warning notes
(Y page 225). Top up the coolant if necessary.
X Have the coolant system checked at a qualified specialist work-
shop if the coolant needs topping up more often than usual. D
The red coolant warning
lamp comes on while the
engine is running. You will
also hear a warning tone. If the coolant level is correct, the
radiator fan may be faulty.
The coolant temperature has
exceeded 120 †. The engine is
not being cooled sufficiently and
may be damaged. X
Do not continue driving under any circumstances.
X Consult a qualified specialist workshop. ±
The yellow engine diagnos-
tics warning lamp comes
on while the engine is run-
ning. Vehicles with a diesel engine: the
fuel tank has run dry. X
Start the engine three to four times after refuelling.
Emergency running mode is cancelled. The vehicle need not be
checked. Practical advice
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Page 292 of 401
Troubleshooting
289Problem Possible cause/consequence Suggested solutions
±
The yellow engine diagnos-
tics warning lamp comes
on while the engine is run-
ning. There may be a malfunction:
R
in the fuel injection system
R in the exhaust system
R in the ignition system (on vehi-
cles with a petrol engine)
The emission limit values may be
exceeded and the engine may be
running in emergency mode. X
Have the vehicle checked as soon as possible at a qualified spe-
cialist workshop. H
The yellow tyre pressure
monitor* warning lamp is
on. G
Risk of accident
The tyre pressure monitor* has
detected a sudden or significant
pressure loss in at least one of
the tyres. X
Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Observe the additional messages in the multi-function display
(Y page 257).
The warning light will go out after the flat tyre has been changed
and you have been driving for a few minutes. 1
The red SRS warning lamp
is lit while the engine is
running. G
Risk of injury
The restraint systems are faulty.
The airbags or belt tensioners
may either be triggered uninten-
tionally or, in the event of an acci-
dent, not be triggered at all. X
Visit a qualified specialist workshop immediately. Practical advice
* optional
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Page 299 of 401
Troubleshooting
296 Problem Possible cause/consequence Suggested solutions
Vehicles with a petrol engine:
The engine is not running
smoothly and is misfiring. There is a malfunction in the
engine electronics or a mechani-
cal component of the engine con-
trol unit. X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist work-
shop.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. A coolant temperature of over
120 °C is displayed. The coolant
warning lamp may also be on and
a warning tone may sound
(Y
page 120). The coolant level is too low. The
coolant is too hot and the engine
is no longer being cooled suffi-
ciently. X
Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 225). Observe the warning notes
as you do so and top up the coolant if necessary. If the coolant level is correct, the
radiator fan may be faulty. The
coolant is too hot and the engine
is no longer being cooled suffi-
ciently. X
If the coolant temperature is less than 120 °C, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop/start driving. Practical advice
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Page 300 of 401
Troubleshooting
297Automatic transmission*
Problem Possible cause/consequence Suggested solutions
The transmission has problems
shifting gear The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately. The acceleration ability is deteri-
orating.
The transmission no longer
changes gear. The transmission is in emergency
mode.
It is only possible to shift into
2nd
gear and reverse gear. X
Stop the vehicle.
X Move the selector lever to P.
X Turn the key to position 0in the ignition lock.
X Wait at least 10 seconds before restarting the engine.
X Move the selector lever to position Dor R.
If D is selected, the transmission shifts into 2ndgear; if Ris selec-
ted, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Practical advice
* optional
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Page 305 of 401
Troubleshooting
302 Problem Possible cause/consequence Suggested solutions
The key cannot be turned in the
ignition lock. The key has been in position
0for
a considerable time. X
Remove the key and reinsert it into the ignition lock.
X Check the starter battery and recharge it if necessary
(Y page 329).
X Start the engine. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating* or interior
lighting, and try to turn the key again.
If this does not work:
X Check the starter battery and recharge it if necessary
(Y page 329).
or
X Jump-start the vehicle (Y page 333).
or
X Consult a qualified specialist workshop. Practical advice
* optional
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