253 Controls in detail
Power windows
Summer opening feature
If the weather is warm, you can ventilate
the vehicle before driving off by simulta-
neously:
opening the side windows
opening the tilt/sliding sunroof* (CLK
coupe)
opening the soft top (CLK cabriolet)
turning on the seat ventilation* for the
driver’s seatAim transmitter eye of the SmartKey or
SmartKey with KEYLESS-GO* at the
driver’s outside door handle. The
SmartKey or SmartKey with
KEYLESS-GO* must be in close proxim-
ity to the diver’s door handle.
Press and hold button Œ after un-
locking the vehicle until the windows
and the tilt/sliding sunroof* (CLK
coupe) have reached the desired posi-
tion or the soft top (CLK cabriolet) is
fully open.
The windows and tilt/sliding sunroof*
(CLK coupe) or soft top (CLK cabriolet)
begin to open after approximately one
second.
CLK cabriolet: The message
Top In Op-
eration
appears in the multifunction
display.
Release button Œ to interrupt
procedure.
CLK cabriolet: Make sure the soft top is
fully opened.
Warning!G
Never operate the windows and/or the
tilt/sliding sunroof* (CLK coupe), or soft top
(CLK cabriolet), if there is the possibility of
anyone being harmed by the opening or
closing procedure.
In the event that the procedure causes
potential danger, the procedure can be
immediately halted by releasing the button
on the SmartKey. To reverse direction of
movement, press Œ for opening or ‹
for closing.
iThe seat ventilation* for the driver’s seat is
automatically set to the highest level if activated
via summer opening feature.
254 Controls in detail
Power windows
Convenience closing feature
When you lock the vehicle, you can close
the windows and the tilt/sliding sunroof*
(CLK coupe), or soft top (CLK cabriolet) si-
multaneously.
Aim transmitter eye of the SmartKey or
SmartKey with KEYLESS-GO* at the
driver’s outside door handle
(
page 253). The SmartKey or
SmartKey with KEYLESS-GO* must be
in close proximity to the driver’s door
handle.
Press and hold button ‹until the
windows and the tilt/sliding sunroof*
(CLK coupe), or soft top (CLK cabriolet)
are completely closed.The windows and the tilt/sliding sun-
roof* (CLK coupe), or soft top (CLK ca-
briolet) begin to close after
approximately one second.
The message
Top In Operation ap-
pears in the multifunction display.
Release button ‹to interrupt
procedure.
Vehicles with KEYLESS-GO*:
Press and hold the lock button on an
outside door handle (
page 62) until
the side windows and the tilt/sliding
sunroof* (CLK coupe) are completely
closed.
Release the lock button on the outside
door handle to interrupt procedure.
Make sure all side windows and the
tilt/sliding sunroof* (CLK coupe), or soft
top (CLK cabriolet) are properly closed be-
fore leaving the vehicle.
Warning!G
When closing the side windows and/or the
tilt/sliding sunroof* (CLK coupe), or soft top
(CLK cabriolet), make sure there is no dan-
ger of anyone being harmed by the closing
procedure.
The windows will not automatically re-open
if blocked during convenience closing.
If potential danger exists, proceed as fol-
lows:
Release button ‹to stop the closing
procedure. To open, press and hold
buttonŒ. To continue the closing
procedure after making sure that there
is no danger of anyone being harmed by
the closing procedure, press and hold
button ‹.
Vehicles with KEYLESS-GO*:
Release the lock button (page 62) on
exterior door handle to stop the closing
procedure.
Immediately pull on the same outside
door handle and hold firmly. The side
windows and the tilt/sliding sunroof*
(CLK coupe), or soft top (CLK cabriolet)
will open for as long as the door handle
is held but the door is not opened.
283 Controls in detail
Loading
Loading instructions
The total load weight including vehicle oc-
cupants and luggage/cargo should not ex-
ceed the load limit indicated on the
corresponding Tire and Loading Informa-
tion placard located on the driver’s door
B-pillar (
page 334).
The handling characteristics of a fully load-
ed vehicle depend greatly on the load dis-
tribution. It is therefore recommended to
load the vehicle according to the illustra-
tions shown, with the heaviest items being
placed towards the front of the vehicle.Always place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
The heaviest portion of the cargo should al-
ways be kept as low as possible since it in-
fluences the handling characteristics of
the vehicle.
Warning!G
If a red indicator is visible with the backrest
up, then the backrest is not properly locked
into position.
Always lock backrest in its upright position
when rear seat bench is occupied, or the ex-
tended trunk compartment is not in use.
Check for secure locking by pushing and
pulling on the backrest.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when transporting cargo.
iTo prevent unauthorized persons from ac-
cess to the trunk, always lock backrest in its up-
right position.
!CLK cabriolet:
To prevent damage to the soft top or lug-
gage/cargo when lowering the roof:
load trunk only to the height of the luggage
cover
do not permit luggage/cargo to push up the
closed luggage cover
do not place anything on the shelf behind the
roll bar
do not place anything on the soft top com-
partment cover
295 Controls in detail
Useful features
Tele Aid
The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on).
The message
Tele Aid Inoperative ap-
pears in the multifunction display.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 33).
The Roadside Assistance button• and the
Information button¡ are located in the cen-
ter armrest below the cover (
page 287).
iThe Tele Aid system utilizes the cellular net-
work for communication and the GPS (G
lobal Po-
sitioning S
ystem) satellites for vehicle location. If
either of these signals is unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
300 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttonton the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA), or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA, or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system or the COMAND* system audio is
muted and the selected mode (radio or CD)
pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the ve-
hicle must be parked. Disconnect the coiled cord
and place the call. The COMAND* navigation
system (if engaged) will continue to run. The dis-
play in the instrument cluster is available for use,
and spoken commands are only available by
pressing the RPT button on the COMAND* head
unit. A pop-up window will appear in the
COMAND* display to indicate that a Tele Aid call
is in progress.
301 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
If you have any questions, please call the
Response Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Canada).
Garage door opener*
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming
information.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk
recessed handle again.
iWhen the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center, see “Anti-theft alarm
system” (
page 97).
320 Operation
At the gas station
Refueling
The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the SmartKey or the SmartKey with
KEYLESS-GO* automatically locks/un-
locks the fuel filler flap.1To open the fuel filler flap
2To insert the fuel filler capTurn off the engine
Vehicles with SmartKey: Remove the
SmartKey from the starter switch.
Vehicles with KEYLESS-GO*: Open the
driver’s door (with driver’s door open,
starter switch is now in position0,
same as with SmartKey removed from
starter switch). The driver’s door then
can be closed again.
Open the fuel filler flap by pushing at
the point indicated by arrow 1.
The fuel filler flap springs open.
Turn the fuel cap counterclockwise and
hold on to it until possible pressure is
released.
Warning!G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious per-
sonal injury.
Never allow sparks, flame or smoking mate-
rials near gasoline!
Turn off the engine before refueling.
Whenever you are around gasoline, avoid in-
haling fumes and skin or clothing contact,
extinguish all smoking materials.
Direct skin contact with fuels and the inha-
lation of fuel vapors can damage to your
health.
iIn cases where the central locking system is
not releasing the fuel filler flap, or the opening
mechanism is clamping, notify Roadside Assis-
tance or an authorized Mercedes-Benz Center.
367 Operation
Vehicle care
Vehicle care
Cleaning and care of vehicle
Regular and proper care will help to
maintain the value of your vehicle. The
best way to protect your vehicle from
harmful environmental influences is to
wash it and use protective treatments
regularly.While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by
extreme and varying climatic conditions,
but also by:
Air pollution
Road salt
Tar
Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
Grease and oil
Fuel
Coolant
Brake fluid
Bird droppings
Insects
Tree resins, etc.Frequent washing reduces and / or
eliminates the aggressiveness and
potency of the above adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
near the ocean
in industrial areas (smoke, exhaust
emissions)
during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a
thorough check is a washing of the
underbody followed by a thorough
inspection. Damaged areas need to be
re-undercoated.
Your vehicle has been treated at the
factory with a wax-base rustproofing in the
body cavities which will last for the lifetime
of the vehicle. Post-production treatment Warning!G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s doors or windows when cleaning
the inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.