299 Controls in detail
Useful features
Information button¡
The Information button¡ is located
below the center armrest cover.
Press and hold the ¡button (for
longer than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The
¡button will flash while the call is
in progress. The message
Connecting Call will appear in the
multifunction display and the audio
system is muted.
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be
established. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See System self-check (
page 295) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.If the indicator lamp on the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call Failed appears in the multifunction
display.
Information calls can be terminated using
thetbutton on the multifunction steering
wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* head unit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
an Mercedes-Benz Center and have the system
checked or contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as
possible.
300 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttonton the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA), or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA, or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system or the COMAND* system audio is
muted and the selected mode (radio or CD)
pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the ve-
hicle must be parked. Disconnect the coiled cord
and place the call. The COMAND* navigation
system (if engaged) will continue to run. The dis-
play in the instrument cluster is available for use,
and spoken commands are only available by
pressing the RPT button on the COMAND* head
unit. A pop-up window will appear in the
COMAND* display to indicate that a Tele Aid call
is in progress.
321 Operation
At the gas station
Take off the fuel cap and set it in the di-
rection of arrow 2 in the recess on the
fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert the filler noz-
zle unit.
Only fill your tank until the filler nozzle
unit cuts out – do not top off or
overfill.
Replace the fuel cap by turning it
clockwise until it audibly engages.
Close the fuel filler flap.
Warning!G
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gas to
spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
iMake sure to close the fuel filler flap before
locking your vehicle as the flap locking pin
prevents closing after you have locked the
vehicle.
iOnly use premium unleaded gasoline with a
minimum Posted Octane Rating of 91 (average
of 96 RON / 86 MON).
Information on gasoline quality can normally be
found on the fuel pump. Please contact gas sta-
tion personnel in case labels on the pump cannot
be found.
For more information on gasoline, see “Premium
unleaded gasoline” (
page 492), or the Factory
Approved Service Products pamphlet (USA only),
or contact an authorized Mercedes-Benz Center.
iLeaving the engine running and the fuel cap
open can cause theú malfunction indicator
lamp (USA only) or the± malfunction indica-
tor lamp (Canada only) to illuminate.
More information can be found in the “Practical
hints” section (
page 381).
364 Operation
Maintenance
We strongly recommend that you have
your vehicle serviced at an authorized
Mercedes-Benz Center, in accordance with
the Maintenance Booklet at the times
called for by the maintenance service
indicator.Maintenance service indicator
message
The maintenance service indicator mes-
sage will notify you when the next mainte-
nance service is due.
Starting approximately 1 month before the
next maintenance service is due, one of
the following messages will appear in the
multifunction display while you are driving
or when you switch on the ignition (exam-
ple service A):
Service A Due In XXXXX Miles (Km)
Service A Due In XXX Days
Service A Due Now
The type of maintenance service due is
indicated in the multifunction display:
9Basic service (A)
½Extended service (B)
!Failure to have the vehicle maintained in
accordance with the Maintenance Booklet and
maintenance service indicator at the designated
times /mileage will result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
iThe Maintenance System in your vehicle
tracks distance driven and the time elapsed
since the last maintenance service and calcu-
lates other maintenance service work required.
365 Operation
Maintenance
Clearing the maintenance service
indicator message
The maintenance service indicator mes-
sage is automatically cleared after approx-
imately 30 seconds when you switch on
the ignition or when reaching the mainte-
nance service threshold while driving.
You can also clear it yourself.
1Reset button
Press reset button 1 on the
instrument cluster.
The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 147).
Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:
Service A Exceeded By XXXXX Miles (km)
Service A Exceeded By XXX Days
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance
service.
366 Operation
Maintenance
Calling up the maintenance service
indicator display
You can call up the maintenance service in-
dicator display at any time to check when
the next maintenance service is due.
Switch on the ignition (page 40).
Press buttonè orÿ on the
multifunction steering wheel
repeatedly until the standard display
appears in the multifunction display
(
page 147).
Press buttonkorjuntil the
maintenance service indicator display
with the service symbol9or½
and the service deadline appears in the
multifunction display.Resetting the maintenance service
indicator
In the event that the maintenance service
on your vehicle is not carried out at an au-
thorized Mercedes-Benz Center, you can
have the maintenance service indicator
reset. The automotive maintenance facility
carrying out the maintenance service will
find the information for resetting the
maintenance service indicator in the
maintenance-relevant information for your
vehicle. Such information is available from
any authorized Mercedes-Benz Center or
directly from Mercedes-Benz.iIf the battery is disconnected, the days of
disconnection will not be included in the count
shown by the maintenance service indicator. To
arrive at the true maintenance service deadline,
you will need to subtract these days from the
days shown in the maintenance service indicator
message or maintenance service indicator
display.
Do not confuse the maintenance service indica-
tor with the engine oil level indicator:.
iIf the maintenance service indicator was in-
advertently reset, have an authorized
Mercedes-Benz Center correct it.
Only reset if the proper maintenance service has
been performed. Resetting the system without
performing the proper service as called for by
the maintenance service indicator will result in
engine damage and/or other vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
381 Practical hints
What to do if …?
ProblemPossible cause/consequenceSuggested solution
ú
±(USA only)
(Canada only)The yellow engine
malfunction indi-
cator lamp comes
on while driving.There is a malfunction in:
The fuel management system
The ignition system
The emission control system
Systems which affect emissions
Such malfunctions may result in ex-
cessive emissions values and may
switch the engine to its Limp-Home
Mode (emergency operation).
Have the vehicle checked as soon as possi-
ble at an authorized Mercedes-Benz Center.
An on-board diagnostic connector is used by
the service station to link the vehicle to the
shop diagnostics system. It allows the accu-
rate identification of system malfunctions
through the readout of diagnostic trouble
codes. It is located in the front left area of the
footwell next to the parking brake pedal.
iIn some states you may be required by law
to have the vehicle serviced as soon as the
engine malfunction indicator lamp comes on.
Check local requirements.
500 Index
Control system menus 144, 145
AMG 148
AUDIO 151
NAV* 153
Settings 155
Settings, Submenus 156
Standard display 147
Submenus 143
TEL* 169
Trip computer 167
Vehicle status message memory 154
Control system submenus 143, 145, 157
Convenience 166
Instrument cluster 158
Lighting 162
Time/Date 160
Vehicle 165Coolant 328, 494
Adding 328
Anticorrosion/antifreeze
mixing ratio and quantity 494
Capacities 489
Checking coolant level 328
Messages in display 405–407
Temperature 319
Temperature indicator 139
Warning lamp 382
Coolants 494
Corner-illuminating front fog lamps* 133
Replacing bulbs 444
Cruise control 267
Canceling 269
Cruise control lever 267
Current speed 268
Fine adjustment 270
Higher speed 269
Last stored speed ("Resume"
function) 270
Slower speed 270
Cup holder 288
Curb weight 358D
Date 160
Date, Setting 161, 162
Daytime running lamp mode 131
Setting 162
Deep water see Standing water
Defogging
Windshield 196, 206
Defrosting, Front 195, 206
Defrosting, Rear 189
Delayed shut-off
Exterior lamps 164
Interior lighting 165
Department of Transportation see DOT
Difficulties
With starting 53
Digital speedometer 147
Dimensions, Vehicle 488
Direction of rotation (tires) 334
Displays
Digital speedometer 147
Lap analysis 151
Maintenance service indicator 364
Messages in display 392
Multifunction display 141
Outside temperature 140