300 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttonton the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA), or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA, or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system or the COMAND* system audio is
muted and the selected mode (radio or CD)
pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the ve-
hicle must be parked. Disconnect the coiled cord
and place the call. The COMAND* navigation
system (if engaged) will continue to run. The dis-
play in the instrument cluster is available for use,
and spoken commands are only available by
pressing the RPT button on the COMAND* head
unit. A pop-up window will appear in the
COMAND* display to indicate that a Tele Aid call
is in progress.
316 Operation
Driving instructions
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever to position N. Try
to keep the vehicle under control by cor-
rective steering action.Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal braking effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed.
For more information, see “Winter driving”
(
page 362).
iFor information on driving with snow chains,
see “Snow chains” (
page 363).
Warning!G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
Warning!G
Make sure not to endanger any other road
users when carrying out these braking ma-
neuvers.
Warning!G
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monox-
ide (CO) gases may enter vehicle interior re-
sulting in unconsciousness and death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the wind.
Warning!G
The outside temperature indicator is not de-
s i g n e d t o s e r v e a s a n i c e - w a r n i n g d e v i c e a n d
is therefore unsuitable for that purpose. In-
dicated temperatures just above the freez-
ing point do not guarantee that the road
surface is free of ice.
324 Operation
Engine compartment
The hood lock release lever is located to
the left of the steering wheel under the
dashboard.
1Hood lock release lever
Pull lever 1 downwards.
The hood is unlocked.2Lever for opening the hood
Push lever2 under the hood upwards.
Pull up on the hood and then release it.
The hood will be automatically held
open at shoulder height by gas-filled
struts.Closing
Let the hood drop from a height of
approximately 1 ft (30 cm).
The hood will lock audibly.
Check to make sure the hood is fully
closed.
If you can raise the hood at a point
above the headlamps, then it is not
properly closed. Open it again and let it
drop with somewhat greater force.
!To avoid damage to the windshield wipers or
hood, never open the hood if the wiper arms are
folded forward away from the windshield.
Warning!G
When closing the hood, use extreme caution
not to catch hands or fingers.
Be careful that you do not close the hood on
anyone.
Make sure the hood is securely engaged be-
fore driving off. Do not continue driving if the
hood can no longer engage after an acci-
dent, for example. The hood could otherwise
come loose while the vehicle is in motion
and injure you and/or others.
335 Operation
Tires and wheels
Tire and Loading InformationTire and Loading Information placard
1Load limit information on the Tire and
Loading Information placard
The Tire and Loading Information placard
showing the load limit information is
located on the driver’s door B-pillar. Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kilograms or XXX
lbs.” on the Tire and Loading
Information placard.
The combined weight of all occupants,
cargo / luggage and trailer tongue load
(if applicable) should never exceed the
weight referenced in that statement.
Seating capacity
The seating capacity gives you important
information on the number of occupants
that can be in the vehicle. Observe front
and rear seating capacity. The Tire and
Loading Information placard showing the
seating capacity is located on the driver’s
door B-pillar (
page 334).
Warning!G
Do not overload the tires by exceeding the
specified load limit as indicated on the
Tire and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
iData shown on Tire and Loading Information
placard example are for illustration purposes
only. Load limit data is specific to each vehicle
and may vary from data shown in the illustration
below. Refer to Tire and Loading Information
placard on vehicle for actual data specific to your
vehicle.
339 Operation
Tires and wheels
Recommended tire inflation pressure
Your vehicle is equipped with a Tire and
Loading Information placard located on
the driver’s door B-pillar (
page 334).
The tire inflation pressure should be
checked regularly and should only be ad-
justed on cold tires. The tires can be con-
sidered cold if the vehicle has been parked
for at least three hours or driven less
than 1 mile (1.6 km).
Follow recommended cold tire inflation
pressures listed on the Tire and Loading
Information placard on the driver’s door
B-pillar.Keeping the tires properly inflated
provides the best handling, tread life and
riding comfort.
In addition to the Tire and Loading
Information placard on the driver’s door
B-pillar, also consult the tire inflation
pressure label (if available) on the fuel filler
flap (
page 320) for any additional infor-
mation pertaining to special driving situa-
tions. For more information, see
“Important notes on tire inflation
pressure” (
page 340).
Warning!G
Follow recommended tire inflation
pressures.
Do not underinflate tires. Underinflated tires
wear excessively and / or unevenly,
adversely affect handling and fuel economy,
and are more likely to fail from being over-
heated.
Do not overinflate tires. Overinflated tires
can adversely affect handling and ride
comfort, wear unevenly, increase stopping
distance, and result in sudden deflation
(blowout) because they are more likely to
become punctured or damaged by road
debris, potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the
Tire and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
iData shown on Tire and Loading Information
placard example are for illustration purposes
only. Tire data are specific to each vehicle and
may vary from data shown in the illustration
below. Refer to Tire and Loading Information
placard on vehicle for actual data specific to your
vehicle.
341 Operation
Tires and wheels
when checking tire inflation pressure
where the temperature is different from
the outside temperature.
Checking tire inflation pressure
Regularly check your tire inflation pressure
at least once a month.
Check and adjust the tire inflation
pressure when the tires are cold. The tires
can be considered cold if the vehicle has
been parked for at least three hours or
driven less than one mile (1.6 km).
If you check the tire inflation pressure
when the tires are warm (the vehicle has
been driven for several miles or sitting less
than three hours), the reading will be
approximately 4 psi (0.3 bar) higher than
the cold reading. This is normal. Do not let
air out to match the specified cold tire in-
flation pressure. Otherwise, the tire will be
underinflated.Checking tire inflation pressure
manually
Follow the steps below to achieve correct
tire inflation pressure:
Remove the cap from the valve on one
tire.
Firmly press a tire gauge onto the
valve.
Read tire inflation pressure on tire
gauge and check against the recom-
mended tire inflation pressure on the
Tire and Loading Information placard
on the driver’s door B-pillar
(
page 334). If necessary, add air to
achieve the recommended tire inflation
pressure.
Install the valve cap.
Repeat this procedure for each tire.
Warning!G
Follow recommended tire inflation
pressures.
Do not underinflate tires. Underinflated tires
wear excessively and / or unevenly,
adversely affect handling and fuel economy,
and are more likely to fail from being over-
heated.
Do not overinflate tires. Overinflated tires
can adversely affect handling and ride
comfort, wear unevenly, increase stopping
distance, and result in sudden deflation
(blowout) because they are more likely to
become punctured or damaged by road
debris, potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the
Tire and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
iIf you have overfilled the tire, release tire in-
flation pressure by pushing the metal stem of the
valve with e.g. a tip of a pen. Then recheck the
tire inflation pressure with the tire gauge.
342 Operation
Tires and wheels
Run Flat Indicator (Canada only)
While the vehicle is being driven, the Run
Flat Indicator monitors the set tire inflation
pressures by evaluating each wheel’s rota-
tional speed. This allows the system to de-
tect a significant loss of pressure in a tire.
If a wheel’s rotational speed changes due
to falling tire inflation pressure, you will
see a corresponding warning message in
the multifunction display.
The Run Flat Indicator may function in a re-
stricted manner or with a delay
if snow chains are mounted to the
vehicle
in presence of ice and snow
if you are driving on a loose surface
(e.g. sand or gravel)
if you are driving in a very sporty man-
ner (involving rapid acceleration or high
speeds in curves)
if you are driving with the roof loaded
(CLK coupe) or very heavy cargo
Warning!G
When the multifunction display shows the
message
Tire Pressure Check Tires,
one or more of your tires is significantly un-
derinflated. You should stop and check your
tires as soon as possible, and inflate them to
the proper tire inflation pressure as indicat-
ed on the vehicle’s Tire and Loading
Information placard or, if available, on the
tire inflation pressure label. Driving on a sig-
nificantly under-inflated tire causes the tire
to overheat and can lead to tire failure. Un-
derinflation also reduces fuel efficiency and
tire tread life, and may affect the vehicle’s
handling and stopping ability. Each tire, in-
cluding the spare, should be checked
monthly when cold and set to the recom-
mended tire inflation pressure as specified
on the Tire and Loading Information placard
on the driver’s door B-pillar (
page 334) or,
if available, on the tire inflation pressure la-
bel located on the inside of the fuel filler flap
(
page 320).
Warning!G
The Run Flat Indicator does not provide a
warning for wrongly selected tire inflation
pressures. Always adjust tire inflation pres-
sure according to the Tire and Loading
Information placard on the driver’s door
B-pillar (
page 334) or, if available, on the
tire inflation pressure label located on the
inside of the fuel filler flap (
page 320).
The Run Flat Indicator does not replace
regular checks of the tire inflation pressures
since a gradual pressure loss in more than
one tire cannot be detected by the Run Flat
Indicator.
The Run Flat Indicator is not able to issue a
warning due to a sudden dramatic loss of
tire inflation pressure (e.g. tire blowout
caused by a foreign object). In this case
bring the vehicle to a halt by carefully apply-
ing the brakes and avoiding abrupt steering
maneuvers.
344 Operation
Tires and wheels
Checking tire pressure electronically
with the Tire Pressure Monitoring
System (TPMS), (USA only)
The TPMS only functions on wheels that
are equipped with the proper electronic
sensors. It monitors the tire inflation pres-
sure, as selected by the driver, in all four
tires. A warning is issued to alert you to a
decrease in pressure in one or more of the
tires.
iThe Tire Pressure Monitoring System
(TPMS) is equipped with a combination low tire
pressure/TPMS malfunction telltale in the
instrument cluster (
page 29). Depending on
how the telltale illuminates, it indicates a low tire
pressure condition or a malfunction in the TPMS
system itself:
If the telltale illuminates continuously, one
or more of your tires is significantly underin-
flated. There is no malfunction in the TPMS.
If the telltale flashes for 60 seconds and
then stays illuminated, the TPMS system
itself is not operating properly.
iThis device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.Warning!G
The TPMS does not indicate a warning for
wrongly selected inflation pressures. Always
adjust tire inflation pressure according to
the Tire and Loading Information placard on
the driver’s door B-pillar or, if available, the
supplemental tire pressure information on
the inside of the fuel filler flap.
The TPMS is not able to issue a warning due
to a sudden dramatic loss of pressure (e.g.
tire blowout caused by a foreign object). In
this case bring the vehicle to a halt by care-
fully applying the brakes and avoiding
abrupt steering maneuvers.