526 Controls in detailUseful featuresRoadside Assistance button•
Press and hold Roadside Assistance
button • (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:
“Connecting Call” appears in the
multifunction display
“Roadside Assistance Activated”
appears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call Connected” appears in the multi-
function display
“Roadside Assistance Activated”
appears in the COMAND display The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
i
The indicator lamp in the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 523) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
mobile phone network is not available). The mes-
sage:
“Call Failed” appears in the multifunction
display for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing
n
(page 86).
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or COMAND (page 137).
591 Operation
Winter driving
Snow chainsSnow chains should only be driven on
snow-covered roads at speeds not to
exceed 30 mph (50 km/h). Remove chains
as soon as possible when driving on roads
without snow.
Please observe the following guidelines
when using snow chains:
Use of snow chains is not permissible
with all wheel/tire combinations
(page 727).
Use snow chains in pairs and rear
wheels only. Follow the manufacturer’s
mounting instructions.
Only use snow chains that are
approved by Mercedes-Benz. Any
authorized Mercedes-Benz Center will
be glad to advise you on this subject.
Use of snow chains may be prohibited
depending on location. Always check
local and state laws before installing
snow chains.
Do not use snow chains on the spare
wheel (
page 730).
Warning!
G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Center.!
When driving with snow chains, always se-
lect the raised level of the level control system
ABC (page 461). Other settings may result in
damage to your vehicle.
!
Some tire sizes do not leave adequate clear-
ance for snow chains. To help avoid serious dam-
age to your vehicle or tires, make sure that the
use of snow chains is permissible as specified in
the “Technical data” section of this Operator’s
Manual, see “Rims and tires” (
page 727).
!
If snow chains are mounted to the front
wheels, they may scrape against the body or axle
components. The tires or the vehicle could be
damaged as a result.
i
All models except CL 63 AMG:
When driving with snow chains, you may wish to
switch off the ESP
® (page 72) before setting
the vehicle in motion. This will improve the
vehicle’s traction.
i
CL 63 AMG:
Do not switch off the ESP
® when driving in snow
or with snow chains mounted.
