15 Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and/or its au-
thorized repair or service facilities fail to fix
one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the pe-
riod of 18 months from original delivery of
the vehicle or the accumulation of
18 000 miles (approximately 29 000 km)
on the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following oc-
curs: (1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have direct-
ly notified us in writing of the need for
its repair, or(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
16 IntroductionOperator’s ManualMaintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an autho-
rized Mercedes-Benz Center for service.
The service advisor will record each ser-
vice in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (in the USA) or the Road-
side Assistance section of the Service &
Warranty Information booklet (in Canada)
in your vehicle literature portfolio.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100.
This will assist us in contacting you in a
timely manner should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at 1-800-387-0100.
17 Introduction
Operator’s Manual
Operating your vehicle outside the USA or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:
service facilities or replacement parts
may not be readily available,
unleaded gasoline for vehicles with cat-
alytic converters may not be available;
the use of leaded fuels will damage the
catalysts,
gasoline may have a considerably low-
er octane rating, and improper fuel can
cause engine damage.Certain Mercedes-Benz models are avail-
able for delivery in Europe under our Euro-
pean Delivery Program. For details, consult
an authorized Mercedes-Benz Center or
write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
23 Introduction
Vehicle data recording
Vehicle data recording
Information regarding electronic recording devices
(Including notice pursuant to California Code § 9951)
Please note that your vehicle is equipped with devices that can record vehicle systems data and, if equipped with the Tele Aid system,
may transmit some data in certain accidents.
This information helps, for example, to diagnose vehicle systems after a collision and to continuously improve vehicle safety.
DaimlerChrysler may access the information and share it with others
for safety research or vehicle diagnosis purposes
with the consent of the vehicle owner or lessee
in response to an official request by law enforcement or other government agency
for use in dispute resolution involving DaimlerChrysler, its affiliates or sales/service organization and/or
as otherwise required or permitted by law.
Please check the Tele Aid subscription service agreement for details regarding the information that may be recorded or transmitted
via that system.
48 Safety and SecurityOccupant safetyOccupant Classification System
The Occupant Classification System (OCS)
automatically turns the front passenger
front air bag on or off based on the classi-
fied occupant weight category determined
by weight sensor readings from the front
passenger seat.
Occupants must sit properly belted in a po-
sition that is as upright as possible with
their back against the seat backrest and
feet on the floor to be correctly classified.
If the occupant’s weight is transferred to
another object in the vehicle (e.g. by lean-
ing on armrests), the OCS may not be able
to properly approximate the occupant’s
weight category.Furthermore, the occupant weight may ap-
pear to increase or decrease due to the fol-
lowing: objects hanging on the seat,
lodged underneath the seat, stuffed be-
tween the seat and middle console or the
seat and door, other passengers pushing
on the seat or objects applying pressure to
the back of the seat.
Both driver and the front passenger should
always use the 59indicator
lamp as an indication of whether or not the
front passenger is properly positioned.i
The system does not deactivate the front
passenger side impact air bag, the window cur-
tain air bag and the emergency tensioning de-
vice.
i
If your seat, including your trim cover and
cushion needs to be serviced in any way, take
the vehicle to an authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used.
Warning!
G
If the 59indicator lamp illumi-
nates when an adult or someone larger than
a small individual is in the front passenger
seat, have the front passenger re-position
himself or herself in the seat until the
59indicator lamp goes out, or
check whether objects are caught under or
around the seat.
More information about air bag display mes-
sages (
page 622).
In the event of a collision, the air bag control
unit will not allow front passenger front air
bag deployment when the OCS classified
the front passenger seat occupant as being
up to or less than the weight of a typical
12-month-old child in a standard child re-
straint or if the front passenger seat is
sensed as being empty.
80 Safety and SecurityAnti-theft systems1Indicator lamp
Arming: Lock your vehicle with the
SmartKey or KEYLESS-GO*.
The turn signal lamps flash three times
to indicate that the vehicle is locked.
The indicator lamp1 flashes to indi-
cate that the alarm system is armed.
Disarming: Unlock your vehicle with
the SmartKey or KEYLESS-GO*.
The turn signal lamps flash once to in-
dicate that the alarm system is dis-
armed.
Canceling the alarm
To cancel the alarm, do one of the follow-
ing:
Insert the SmartKey or SmartKey with
KEYLESS-GO* in the starter switch.
Press the Œ or ‹ button on the
SmartKey or SmartKey with
KEYLESS-GO*.
In vehicles with KEYLESS-GO*:
Grasp an outside door handle.
The SmartKey with KEYLESS-GO must
be within 3 ft (1 m) of the vehicle.
Press the KEYLESS-GO start/stop but-
ton (
page 366).
The SmartKey with KEYLESS-GO must
be inside the vehicle.
i
If the alarm stays on for more than
30 seconds, a call to the Response Center is ini-
tiated automatically by the Tele Aid system
(
page 522) provided Tele Aid service was sub-
scribed to and properly activated, and that nec-
essary mobile phone, power supply and GPS
coverage are available.
i
If the turn signal lamps does not flash three
times one of the following elements may not be
properly closed:
a door
the trunk
Close the respective element and lock the vehi-
cle again.
i
The alarm system will rearm automatically
again after approximately 40 seconds if no door
was opened.
82 Control systemsCOMAND operating safetyWarning!
G
Any alteration of electronic components or
software can cause malfunctions.
Radio, satellite radio, amplifier, CD/DVD
changer, navigation module, telephone and
Voice Control systems* are interconnected.
Therefore, if one of the components is not
operational, or has not been removed/ re-
placed properly, the function of other com-
ponents could be impaired.
Such conditions might seriously impair the
operating safety of your vehicle.
We recommend to have any service work on
electronic components carried out by an au-
thorized Mercedes-Benz Center.
Warning!
G
In order to avoid distraction which could
lead to an accident, the driver should enter
system settings while the vehicle is at a
standstill, and operate the system only
when permitted by road, weather and traffic
conditions.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/ h), your car covers a
distance of 44 feet (approximately 14 m) ev-
ery second.
COMAND supplies you with information to
help you select your route more easily and
guide you conveniently and safely to your-
destination. For safety reasons, we encour-
age the driver to stop the vehicle in a safe
place before answering or placing a call, or
consulting the COMAND screen to read nav-
igational maps, instructions, or downloaded
information.
Warning!
G
While the navigation system provides direc-
tional assistance, the driver must remain fo-
cused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their ob-
servance always remains in the driver’s per-
sonal responsibility. DVD maps do not cover
all areas nor all routes within an area.
104 Control systemsCOMAND satellite radioSubmenu overviewWarning!
G
Please devote your attention first and fore-
most to the traffic situation you are in.
Before your journey, please familiarize your-
self with the radio functions.
Only use the COMAND when road and traffic
conditions permit you to do so. Otherwise
you could be involved in an accident in
which you or others could be injured.
i
The components and operating principles of
COMAND can be found on (
page 83).
Sat Radio
Presets
Info
Category
Sound
Channel List
Station presets
Show program info
Select category
Treble
Save Channel
Bass
Channel Entry
Balance/Fader
Service
3D Sound