Page 596 of 769

595 Operation
Vehicle care
Vehicle care
Cleaning and care of vehicle
Regular and proper care will help to main-
tain the value of your vehicle. The best way
to protect your vehicle from harmful envi-
ronmental influences is to wash it and use
protective treatments regularly.While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by
extreme and varying climatic conditions,
but also by:
Air pollution
Road salt
Tar
Gravel and stone chippingTo avoid paint damage, you should imme-
diately remove:
Grease and oil
Fuel
Coolant
Brake fluid
Bird droppings
Insects
Tree resins, etc.
Frequent washing reduces and/or elimi-
nates the aggressiveness and potency of
the above adverse influences.
Warning!
G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.
Page 597 of 769

596 OperationVehicle careMore frequent washings are necessary to
deal with unfavorable conditions:
near the ocean
in industrial areas (smoke, exhaust
emissions)
during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a
thorough check is a washing of the
underbody followed by a thorough
inspection. Damaged areas need to be
re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility of incompatibility between materials used
in the production process and others ap-
plied later.
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an au-
thorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
!
Follow the instructions provided by the pow-
er washer manufacturer on maintaining a dis-
tance between the vehicle and the nozzle of the
power washer.
Never use a round nozzle to power-wash tires.
The intense jet of water can result in damage to
the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the
surface. Do not aim directly at electrical parts,
electrical connectors, seals, or other rubber
parts.
i
Vehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
Page 598 of 769

597 Operation
Vehicle care
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every
engine cleaning. Before applying, all
control linkage bushings and joints should
be lubricated. The poly-V-belt and all pul-
leys should be protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.
!
Affixing stickers, magnets, adhesive tape or
similar materials to painted body components
may damage the paintwork.
i
Vehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!
Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.
Page 608 of 769
607 Practical hints
What to do if …?
Where will I find ...?
Unlocking/locking in an emergency
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Batteries
Jump starting
Towing the vehicle
Fuses
Page 609 of 769

608 Practical hintsWhat to do if …?Lamps in instrument cluster
General information:
If any of the following lamps in the instru-
ment cluster fails to come on during the
bulb self-check when switching on the igni-
tion, have the respective bulb checked and
replaced if necessary.Problem
Possible cause/consequence
Suggested solution
-
The yellow Antilock
Brake System (ABS)
indicator lamp comes on
while the engine is run-
ning.
The ABS has detected a malfunction and
has switched off. The BAS, ESP
®, EBP and
PRE-SAFE
® are also switched off (see mes-
sages in multifunction display).
The brake system is still functioning nor-
mally but without the ABS available.
If the ABS control unit is malfunctioning,
other systems such as Parktronic*,
DISTRONIC Plus*, navigation system, Park
Assist* and the automatic transmission
may also be malfunctioning.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the mul-
tifunction display (
page 622).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions increas-
es the risk of an accident.
Page 610 of 769

609 Practical hints
What to do if …?
Problem
Possible cause/consequence
Suggested solution
-
The yellow Antilock
Brake System (ABS)
indicator lamp comes on
while the engine is run-
ning.
The charging voltage has fallen below
10 volts. The ABS has switched off.
The battery may not be charged sufficiently.
When the voltage is above this value again,
the ABS is operational again and the ABS in-
dicator lamp should go out.
If the ABS indicator lamp does not go out:
Have the generator (alternator) and the
battery checked.
When the voltage is above this value again,
the ABS is operational again.
;(USA only)3(Canada only)-
v
The red brake warning
lamp comes on while the
engine is running. In addi-
tion, the yellow ABS mal-
function indicator lamp,
and the yellow ESP
®
warning lamp come on
and an acoustic warning
sounds.
A malfunction in the Electronic Brake Pro-
portioning (EBP) was detected. The ABS,
BAS, ESP
® and PRE-SAFE
® are also
switched off (see messages in multifunction
display).
The brake system continues to function
normally, but without electronic support.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the mul-
tifunction display (
page 622).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions increas-
es the risk of an accident.
Page 611 of 769

610 Practical hintsWhat to do if …?Problem
Possible cause/consequence
Suggested solution
-
v
The yellow ABS malfunc-
tion indicator lamp and
the yellow ESP
® warning
lamp come on while the
engine is running and an
acoustic warning sounds.
ABS and ESP
® are switched off due to a
malfunction.
The BAS, EBP and PRE-SAFE
® are also
switched off.
The brake system is still functioning nor-
mally but without the ABS available.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the mul-
tifunction display (
page 622).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions increas-
es the risk of an accident.
0(USA only)!(Canada only)
The red indicator lamp
for the electronic parking
brake flashes and/or the
yellow warning lamp for
the electronic parking
brake is on.
The electronic parking brake is malfunction-
ing or defective.
Read and observe messages in the mul-
tifunction display (
page 622).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
Page 642 of 769

641 Practical hints
What to do if …?
Display
Possible cause/consequence
Possible solution
Malfunction
The capability of the ABC system is restrict-
ed. This can impair the handling.
Do not exceed a speed of 50 mph (80 km/h).
Contact an authorized Mercedes-Benz
Center as soon as possible.
Vehicle rising
Please wait a moment
The vehicle’s level is too low while at a
standstill. The vehicle will be raised.
Do not drive off.
Wait until the message disappears from the
multifunction display.
You may then drive off.
ABS and ESP
Inoperative
See Oper. Manual
ABS, ESP
® as well as PRE-SAFE
® are
switched off due to a malfunction. BAS is
also switched off.
The brake system is still functioning nor-
mally but without the ABS available.
BAS Plus* and PRE-SAFE
® Brake* are also
not available.
Continue driving with added caution. Wheels
may lock during hard braking, reducing steer-
ing capability.
Have the system checked at an authorized
Mercedes-Benz Center as soon as possible.
Failure to follow these instructions increases the
risk of an accident.