2008 MERCEDES-BENZ C300 Service A

222 Controls in detail
Audio system
Telephone*
Safety precautionsWhen the telephone is connected via the
Bluetooth® interface to the audio system,
you can operate the telephone using the
following devices:

audio system (page 237)

Audio controller

Audio control unit

buttonss andt on the multi-
function steering wheel (
page 152)

mobile phone keypad
Please note that these functions are only
available with Mercedes-Benz approved
telephones.
Warning!G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the cellu-
lar telephone while the vehicle is in motion.
Stop the vehicle in a safe location before
placing or answering a call.
If you nonetheless choose to use the tele-
phone
1 while driving, please use the hands-
free device and be sure to pay attention to
the traffic situation at all times. Use the tele-
phone only when road, weather and traffic
conditions permit. Otherwise, you may not
be able to observe traffic conditions and
could endanger yourself and others.
1Observe all legal requirements.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approxi-
mately 14 m) every second.
Warning!G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
iThe functions and services available to you
while using the telephone depend on your ser-
vice provider and the type of telephone you are
using. See also separate operating manual for in-
structions on how to use your telephone.

225 Controls in detail
Audio system
Functional restrictions
You will not be able to use the telephone,
or you may have to wait a while, in the fol-
lowing situations:

If the telephone is switched off.

If the telephone is not connected via
the Bluetooth® interface to the audio
system.

The telephone must not be locked.

If the telephone has not yet logged into
the network.
The telephone automatically tries to
log into a network. If no network is
available, you will also not be able to
make a “911” emergency call.
If you attempt to make an outgoing call,
the
No Service message will appear for
a short while.

If you switch off the audio system in the
middle of a call, e. g. by switching off
the ignition, that call will be cut off. You
can prevent this from happening as fol-
lows:

Switch the phone to “private mode”
before switching the audio system
off (see telephone operating in-
structions).Activating the telephone
Prerequisites for the telephone
For making calls using the audio system
via the Bluetooth
® interface, you will need
a Bluetooth® enabled telephone.
Before attempting to make or receive calls
via the Bluetooth
® interface, check your
phone's hands-free profile. It must support
version 1.0 or higher (see telephone oper-
ating instructions).
iNot all telephones on the market are suit-
able. Further information on suitable telephones
and on connecting Bluetooth
® enabled tele-
phones to the audio system are available from an
authorized Mercedes-Benz Center.

230 Controls in detail
Audio system
TEL-Basic display
Press buttonh on the audio control
unit to call up the telephone mode.
When the connected phone is ready for op-
eration, the display will look like this:
The following information is displayed in
the status bar:

Actual time:
04:38

Bluetooth® device name of the con-
nected phone, in this case:
blue_mobil

Mobile phone network signal
strengthI. This information will
only be shown with suitable tele-
phones.The bars indicate the current signal
strength of the mobile phone network
for reception. Optimum reception is in-
dicated by all bars full. All bars empty
indicates very poor or no reception.

Receiver symbols ort.
The receiver symbol indicates whether
a call is being connected or is in
progress:
t - not active

READY indicates that a call is possible.

NO SERVICE indicates that the mobile
network is not available.Setting transmit and receive volume
h
Tel
Phone List.
Select an mobile phone from the list.
Select Options
Reception Volume
or
Transmission Volume.
To set the volume: Slideqmror
rotateymz the audio controller.
The volume bar moves up or down.
To confirm selection: Press n or
slideomp the audio controller.
iThese settings should normally not be
changed as the factory settings are matched to
most mobile phones. Find out about the opti-
mum settings for your mobile phone at an
authorized Mercedes-Benz Center.
iChanges may result in significant impair-
ments to the transmission quality. These set-
tings may not be changed during an active phone
call.

231 Controls in detail
Audio system
“911” emergency call
The following describes how to dial a “911”
emergency call using the audio system
head unit when a Mercedes-Benz specified
mobile phone* is connected via the Blue-
tooth
® interface to the audio system. Un-
less otherwise specified, the descriptions
refer to the audio system head unit. Consult the separate telephone operating
instructions that came with your mobile
phone* for information on how to place a
“911” emergency call on the mobile
phone*.
The following conditions must be met for a
“911” emergency call via the audio
system:

Telephone must be switched on.

The corresponding mobile communica-
tions network must be available.
If you cannot make an emergency call, you
will have to initiate rescue measures your-
self. GSM network phones
Placing a “911” emergency call using
audio control unit with the phone un-
locked
Press hbutton to switch to tele-
phone mode.
Enter 911 using the number keypad on
the audio control unit.
Press sbutton.
or
Press n for dialing to begin.
DIALING appears in the audio display
while the telephone establishes the
connection.
Wait until the emergency call center
answers, then describe the emergency.
iThe “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.
iThis function places a call to the local 911
provider. It does not initiate a Tele Aid call.
iEmergency calls may not be possible with all
telephone networks or if certain network serv-
ices and/or telephone functions are active.
Check with your local service providers.

232 Controls in detail
Audio system
Placing a “911” emergency call with the
phone lockedCDMA network phones
Placing a “911” emergency call using
audio control unit with the phone un-
locked
Press hbutton to switch to tele-
phone mode.
Enter 911 using the number keypad on
the audio control unit.
Press sbutton.
or
Press n for dialing to begin.
DIALING appears in the audio display
while the telephone establishes the
connection.
Wait until the emergency call center
answers, then describe the emergency.
Placing a “911” emergency call with the
phone locked
iIf no SIM card is in the mobile phone, with a
few types of mobile phones
NO SERVICE ap-
pears in the audio display. In that case, you only
can make an emergency call on the mobile
phone itself, without the use of the audio control
unit.
iIf the mobile phone is locked, you only can
make an emergency call on the mobile phone it-
self, without the use of the audio control unit.
iIf the mobile phone is locked, you only can
make an emergency call on the mobile phone it-
self, without the use of the audio control unit.

297 Controls in detail
Useful features
All information relevant to the emergency,
such as the location of the vehicle (deter-
mined by the GPS satellite location sys-
tem), vehicle model, identification number
and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the acci-
dent provided they can speak to an
occupant of the vehicle.The Tele Aid system is available if

it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time

the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
Center

there is sufficient voltage in the vehicle
batteries
iDuring the emergency call message Emer-
gency Call Activated
is displayed, opera-
tion from audio system or COMAND* is not
possible. The automatic climate control can be
still adjusted using the switches on the climate
control panel.
iIf no vehicle occupant responds, an ambu-
lance will be sent to the vehicle immediately.
iLocation of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.
Warning!G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant telephone network is not available).
The message
Call failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
iDuring the emergency call the telephone is
switched off automatically and must be switched
back on to make a call.
iThe “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.

299 Controls in detail
Useful features
Roadside Assistance button*b
The Roadside Assistance buttonb is
located in the overhead control panel.
1Roadside Assistance buttonb
Press and hold Roadside Assistance
button b (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:

Connecting call appears in the
multifunction display
and the audio system is muted.When the connection is established, the
message:

Call connected appears in the multi-
function display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:

Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp in the Roadside Assis-
tance buttonb remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button*}).
See system self-check (
page 296) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
buttonb is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
telephone network is not available). The mes-
sage:

Call failed appears in the multifunction
display for approximately 10 seconds
Roadside Assistance calls can be terminated us-
ing the t button on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* head unit.

300 Controls in detail
Useful features
Information button*}
The Information button} is located in
the overhead control panel.
1Information button}
Press and hold Information button
} (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:

Connecting call appears in the
multifunction display
and the audio system is muted.When the connection is established, the
message:

Call connected appears in the multi-
function display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Information
button} remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button*b).
See system self-check (
page 296) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button} is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant tele-
phone network is not available). The message:

Call failed appears in the multifunction
display for approximately 10 seconds
Information calls can be terminated using the
t button on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.