299 Controls in detail
Useful features
Roadside Assistance button*b
The Roadside Assistance buttonb is
located in the overhead control panel.
1Roadside Assistance buttonb
Press and hold Roadside Assistance
button b (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:
Connecting call appears in the
multifunction display
and the audio system is muted.When the connection is established, the
message:
Call connected appears in the multi-
function display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp in the Roadside Assis-
tance buttonb remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button*}).
See system self-check (
page 296) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
buttonb is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
telephone network is not available). The mes-
sage:
Call failed appears in the multifunction
display for approximately 10 seconds
Roadside Assistance calls can be terminated us-
ing the t button on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* head unit.
300 Controls in detail
Useful features
Information button*}
The Information button} is located in
the overhead control panel.
1Information button}
Press and hold Information button
} (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
Connecting call appears in the
multifunction display
and the audio system is muted.When the connection is established, the
message:
Call connected appears in the multi-
function display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Information
button} remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button*b).
See system self-check (
page 296) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button} is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant tele-
phone network is not available). The message:
Call failed appears in the multifunction
display for approximately 10 seconds
Information calls can be terminated using the
t button on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.
301 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
or
Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.
Then return to your vehicle and pull the
trunk lid handle for a minimum of
20 seconds until the SOS button is
flashing.
The message:
Call connecting ap-
pears in the multifunction display.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by using the t
button on the multifunction steering wheel or the
respective button for ending a telephone call on
the audio system or the COMAND* head unit.
!If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system is muted. The optional cellular
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND* navigation system (if engaged)
will continue to run. The multifunction display in
the instrument cluster is available for use, but
spoken commands are not available.
iThe remote door unlock feature is available
if the relevant telephone network is available and
data connection is possible.
The SOS button will flash and the message:
Call
connecting
appears in the multifunction dis-
play to indicate receipt of the door unlock com-
mand.
371 Operation
Vehicle care
Audio display
If you need to clean the audio display
screen, use a standard microfiber cloth
and cleaning agent for TFT/LCD dis-
plays. After cleaning, dry and polish the
screen with a dry microfiber cloth.Steering wheel
Wipe with a damp cloth and dry thor-
oughly or clean with Mercedes-Benz
approved Leather Care.
Carpets
Use Mercedes-Benz approved Carpet
and Fabric Care for cleaning the car-
pets.Headliner and shelf below rear window
Use a soft bristle brush or a dry-sham-
poo cleaner in case of excessive dirt.
Seat belts
Only use clear, lukewarm water and
soap.
!You must switch off the audio display and al-
low it to cool prior to cleaning.
!Do not use thinners containing alcohol,
petrol or abrasive cleaning agents. These can
damage or even destroy the audio display
screen.
!The webbing must not be treated with
chemical cleaning agents. Do not dry the web-
bing at temperatures above 176°F (80°C) or in
direct sunlight.
Warning!G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
487 Index
A
ABS 27, 59
Indicator lamp 59, 374
Messages in display 389, 398
Accelerator position, automatic
transmission 142
Accessory weight 356
Accident 132
Air bags 36
Children 51
Front 39
Front passenger front air bag off
indicator lamp 29, 45
OCS 41
Safety guidelines 38
Side impact 40
Window curtain 40, 41
Air conditioning system see Climate con-
trol system
Air conditioning, Cooling 258, 267
Air conditioning, Refrigerant 478, 480
Air distribution 254, 263
Air pressure see Tire inflation pressure
Air recirculation mode 257, 265Air vents 247
Center air vents 248
Rear center console air vents 249
Air volume 254, 263, 268
Alarm
Audible alarm and flashing exterior
lamps (Panic alarm) 58
Alarm system see Anti-theft systems
Antiglare
Rear view mirrors 100
Anti-theft systems 66
Alarm, visual and audible 66
Anti-theft alarm system 66
Immobilizer 66
Aquaplaning see Hydroplaning
Armrest 284, 286
Ashtrays 291, 292
Aspect ratio 356
Audio Aux mode 220
AUDIO menu (Control system) 158Audio system 176
“911” emergency call 231
Audio and telephone, operation 176
Audio Aux mode 220
Audio control unit 177
Audio display 180
Bluetooth
® operation 222
Call lists 236
CD changer* 208, 214
CD operation 208
CD player 160, 208
CD, fast forward/rewind 219
CD, pause function 218
CD, submenu overview 208
Components 177
Controller 182
Example, how to use 187
Functions during a single call 240
Making calls 237
On/Off 188
Operating 185
Operating and display elements 178
Operating CD player 213
Operating safety 177
Operation 188
Overview 176
489 Index
Bluetooth®
Settings (Audio system) 192
Telephone* (Audio system) 222
Brake assist system (BAS) 60
Brake fluid 324, 478, 480
Brake lamp
High mounted 431
Replacing bulbs 431, 436
Brake pads
Message in display 399
Brake warning lamp 27
Brakes 312
Warning lamp 27, 376
Break-in period 310
Bulbs, replacing see Replacing bulbsC
California retail buyers and lessees,
important notice for 11
Can holder see Cup holder
Capacities and recommended
fuel/lubricants 476
Cargo area see Trunk
Carpets, Cleaning and care of 371
Catalytic converter 319
CD
CD changer* 208
CD player 160, 208
MP3 playback options 220
MP3, selecting a track 219
Playback options 220
Selecting a track 219
Submenu overview 208
CD changer* 208
CD player 160, 208
Centigrade see Temperature display
mode 167
Central locking
Automatic 80, 173
Locking/unlocking from inside 81
Locking/unlocking switches 81
Central locking/unlocking switches 80Certification label 462
Change of address or ownership 12
Checking tire pressure electronically
Tire Pressure Monitoring System
(TPMS), (USA only) 344
Children in the vehicle 51
Air bags 51
Front passenger front air bag off
indicator lamp 45, 385
Infant and child restraint systems 51
LATCH-type child seat anchors 55
Override switch for rear door window
operation 57
Tether attachment points 54
Cigarette lighter 292
Climate control system 250, 259
3-zone automatic climate control
(Canada only) 259
Air conditioning, Cooling 258, 267
Air distribution 254, 263
Air recirculation mode 257, 265
Air volume 254, 263
Air volume, rear 268
Automatic mode 253
Deactivating/Reactivating 252
Defrosting 264
490 Index
Dual-zone automatic climate
control 250
Front defroster 255
Rear climate control 268
Rear window defroster 256, 265
Residual engine heat and
ventilation 266
Setting the temperature 262
Temperature 253
Windshield, defogging 255
Clock 151
Setting time 170
Cockpit 24
Cold weather performance 483
COMAND* see separate COMAND
operating instructions
Combination switch 112
Corner-illuminating front fog
lamps* 112
High beam flasher 112
Turn signals 131
Windshield wipers 117
Control system 151
Multifunction display 151
Multifunction steering wheel 152
Resetting to factory default 165Control system menu 151
AUDIO 158
Menus overview 154
Navi* 158
Service menu 164
Settings menu 165
Standard display 156
TEL* 160
Trip computer 156
Vehicle status message
memory 164
Control system submenus 153, 155
Convenience 174
Instrument cluster 168
Lighting 171
Time/Date 170
Vehicle 173
Coolant 329
Adding 329
Anticorrosion/antifreeze mixing ratio
and quantity 484
Checking level 329
Messages in display 405
Temperature 321
Temperature gauge 27, 148Coolant level
Checking 329
Corner-illuminating front fog lamps* 112
Replacing bulbs 431
Cruise control 241
Activating 242
Canceling 243
Driving downhill 243
Driving uphill 243
Setting current speed 242
Setting to last stored speed
(“Resume” function) 245
Cruising range, fuel 483
Cup holder
In front seat armrest 287
In rear seat armrest 287
Curb weight 356
495 Index
H
Halogen headlamp see Headlamps
Hands-free microphone 31
Hard plastic trim items, cleaning 370
Hazard warning flasher 114
Head restraints 89
Active head restraints 50
Adjustment 89
Front seat 89
Rear seat, Removing and
installing 90
Resetting activated active head
restraints 427
Headlamp cleaning system 112, 330
Washer fluid 479, 486
Headlamps
Automatic control 109
Automatic headlamp mode 172
Cleaning lenses 367
Cleaning system 330
Halogen 432
Manual headlamp mode 172
Messages in display 411
Refilling washer fluid 330
Replacing bulbs 431, 432Headliner and shelf below rear window,
Cleaning and care of 371
High beam flasher 112
Replacing bulbs (Bi-Xenon*) 431,
435
Replacing bulbs (Halogen) 431, 433
High beam headlamps
Indicator lamp 27
Replacing bulbs (Bi-Xenon*) 431
Replacing bulbs (Halogen) 431, 433
Replacing bulbs for high beam flasher
(Bi-Xenon*) 435
High mounted brake lamp 431
Hood 325
Message in display 406
Opening 325
Horn 25
Hot weather performance 483
HVAC see Climate control system
Hydroplaning 315I
Identification labels 462
Identification Number, Vehicle (VIN) 463
Ignition 82, 84, 127
Switching on 82
Switching on, KEYLESS-GO* 84
Immobilizer 66
Infant and child restraint systems see Chil-
dren in the vehicle
Inside door handle 79
Instrument cluster 26, 147
Coolant temperature gauge 27, 148
Fuel gauge 27, 150
Illumination 148
Lamps 374
Multifunction display 151
Outside temperature indicator 149
Setting the language (Audio
system) 193
Interior lighting 114
Activating automatic control 115
Deactivating automatic control 115
Delayed shut-off 173
In the rear 116
Reading lamps in the front 115, 116
Reading lamps in the rear 116