2008 MERCEDES-BENZ C300 Audio system

wheelbase window TPMS air conditioning water pump wipers

Page 301 of 509

MERCEDES-BENZ C300 2008 W204 Owners Manual 300 Controls in detail
Useful features
Information button*}
The Information button} is located in
the overhead control panel.
1Information button}
Press and hold Information button
} (for longer th

300 Controls in detail
Useful features
Information button*}
The Information button} is located in
the overhead control panel.
1Information button}
Press and hold Information button
} (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
Connecting call appears in the
multifunction display
and the audio system is muted.When the connection is established, the
message:
Call connected appears in the multi-
function display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Information
button} remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button*b).
See system self-check (
page 296) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button} is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant tele-
phone network is not available). The message:
Call failed appears in the multifunction
display for approximately 10 seconds
Information calls can be terminated using the
t button on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.

Page 302 of 509

MERCEDES-BENZ C300 2008 W204 Owners Manual 301 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, th

301 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
or
Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.
Then return to your vehicle and pull the
trunk lid handle for a minimum of
20 seconds until the SOS button is
flashing.
The message:
Call connecting ap-
pears in the multifunction display.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by using the t
button on the multifunction steering wheel or the
respective button for ending a telephone call on
the audio system or the COMAND* head unit.
!If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system is muted. The optional cellular
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND* navigation system (if engaged)
will continue to run. The multifunction display in
the instrument cluster is available for use, but
spoken commands are not available.
iThe remote door unlock feature is available
if the relevant telephone network is available and
data connection is possible.
The SOS button will flash and the message:
Call
connecting
appears in the multifunction dis-
play to indicate receipt of the door unlock com-
mand.

Page 488 of 509

MERCEDES-BENZ C300 2008 W204 Owners Manual 487 Index
A
ABS 27, 59
Indicator lamp 59, 374
Messages in display 389, 398
Accelerator position, automatic
transmission 142
Accessory weight 356
Accident 132
Air bags 36
Children 51
Front 39
Front pa

Page 490 of 509

MERCEDES-BENZ C300 2008 W204 Owners Manual 489 Index
Bluetooth®
Settings (Audio system) 192
Telephone* (Audio system) 222
Brake assist system (BAS) 60
Brake fluid 324, 478, 480
Brake lamp
High mounted 431
Replacing bulbs 431, 436
Brake pads
M

Page 491 of 509

MERCEDES-BENZ C300 2008 W204 Owners Manual 490 Index
Dual-zone automatic climate
control 250
Front defroster 255
Rear climate control 268
Rear window defroster 256, 265
Residual engine heat and
ventilation 266
Setting the temperature 262
Tem

Page 496 of 509

MERCEDES-BENZ C300 2008 W204 Owners Manual 495 Index
H
Halogen headlamp see Headlamps
Hands-free microphone 31
Hard plastic trim items, cleaning 370
Hazard warning flasher 114
Head restraints 89
Active head restraints 50
Adjustment 89
Front se

Page 500 of 509

MERCEDES-BENZ C300 2008 W204 Owners Manual 499 Index
Restraint systems 416
Run Flat Indicator 390
Side marker lamps 412
SRS 416
Tele Aid* 418
TPMS* (Tire Pressure Monitoring Sys-
tem), (USA only) 392, 418
Trunk 419
Turn signals 413
Windshield

Page 502 of 509

MERCEDES-BENZ C300 2008 W204 Owners Manual 501 Index
Replacing bulbs 430
Additional turn signals 431
Backup lamps 431, 436
Brake lamps 431
Corner-illuminating front fog
lamp* 431
Fog lamps 431, 436
Headlamp bulbs 432
Headlamps 431
High beam f

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