2008 MERCEDES-BENZ C300 4MATIC tow

366 Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every
engine cleaning. Before applying, all
control linkage bushings and joints should
be lubricated. The poly-V-belt and all pul-
leys should be protected from any wax. Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.
iVehicles with KEYLESS-GO* (Canada only):
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.

373 Practical hints
What to do if …?
Where will I find ...?
Unlocking/locking in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses

420 Practical hints
Where will I find ...?
First aid kit
Depending on the equipment configura-
tion, the first-aid kit will be located either in
the open storage department in the trunk
or behind the cover panel on the left-hand
side of the trunk.
1Rotary handle
2Cover
Opening: Turn the handle1 counter-
clockwise.
Fold the cover2 downward.
Remove the first aid kit.Vehicle jack, vehicle tool kit, luggage
bowl, Minispare wheel
The vehicle jack, Minispare wheel, vehicle
tool kit, and the luggage bowl are stored in
the compartment underneath the trunk
floor.
Vehicle tool kit
The vehicle tool kit includes:

One towing eye bolt

One wheel wrench

Collapsible wheel chock

One pair of gloves
iCheck expiration dates and contents for
completeness at least once a year and replace
missing/expired items.

426 Practical hints
Unlocking/locking in an emergency
Fuel filler flap
Open the fuse box in the trunk
(
page 458).
1Release cable
Pull on the release cable1.
Open the fuel filler flap.Manually unlocking the transmission
gear selector lever
In case of power failure, the transmission
gear selector lever can be manually un-
locked, e.g. to tow the vehicle.
1Selector lever cover
2Unlocking mechanism
Apply the parking brake firmly.
Push the selector lever cover1 to the
left and pull it up and off.
Push the unlocking mechanism2
down and move the selector lever out
of positionP at the same time.The selector lever can now move freely
until reset to positionP.
iThis procedure does not arm the anti-theft
alarm system nor does it lock the fuel filler flap.
iThe gear selector lever is locked again when
moving it to positionP.


446 Practical hints
Battery
Your vehicle’s battery is located in the
engine compartment.
The battery should always be sufficiently
charged in order to achieve its rated ser-
vice life. Refer to Maintenance Booklet for
battery maintenance intervals.
If you use your vehicle mostly for
short-distance trips, you will need to have
the battery charge checked more
frequently.
When replacing the battery, always use
batteries approved by Mercedes-Benz.
If you do not intend to operate your vehicle
for an extended period of time, consult an
authorized Mercedes-Benz Center about
steps you need to observe.Batteries contain materials that can harm
the environment if disposed of improperly.
Large 12-volt storage batteries contain
lead. Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
!Do not tow-start the vehicle.
Warning!G
Observe all safety instructions and precau-
tions when handling automotive batteries.
Risk of explosion.
Fire, open flames and smoking
are prohibited when handling
batteries. Avoid creating sparks.
Battery acid is caustic. Do not
allow it to come into contact
with skin, eyes or clothing.
Wear suitable protective cloth-
ing, especially gloves, apron and
faceguard.
Wear eye protection.
Rinse any acid spills immediate-
ly with clear water. Contact a
physician if necessary.
Keep children away.
Follow the instructions in this
Operator’s Manual.

451 Practical hints
Jump starting
Jump starting
If the battery is discharged, the engine can
be started with jumper cables and the
battery of another vehicle. Observe the
following:

Jump starting should only be performed
when the engine and catalytic
converter are cold.

Do not start the engine if the battery is
frozen. Let the battery thaw out first.

Only use a12-volt battery to jump start
your vehicle. Jump starting with a high-
er voltage battery could damage the ve-
hicle’s electrical system, which will not
be covered by the Mercedes-Benz
Limited Warranty.

Only use jumper cables with sufficient
cross-section and insulated terminal
clamps.

Always make sure the jumper cables
are not on or near pulleys, fans or other
parts that move when an engine is
started or running.
Warning!G
Failure to follow these directions will cause
damage to the electronic components, and
can lead to a battery explosion and severe
injury or death.
Never lean over batteries while connecting
or jump starting, you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water, and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and very explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
Attempting to jump start a frozen battery
can result in it exploding, causing personal
injury.
Read all instructions before proceeding.
!Vehicles with automatic transmission*
and/or 4MATIC:
Do not tow-start the vehicle.
!Avoid repeated and lengthy starting
attempts.
Do not attempt to start the engine using a bat-
tery quick charge unit.
If engine does not run after several unsuccessful
starting attempts, have it checked at the nearest
authorized Mercedes-Benz Center.
Excessive unburned fuel generated by repeated
failed starting attempts may damage the catalyt-
ic converter and may present a fire risk.
Make sure the jumper cables do not have loose
or missing insulation.
Make sure the cable clamps do not touch any
other metal part while the other end is still at-
tached to a battery.
Warning!G
Keep flames or sparks away from battery.
Do not smoke.
Observe all safety instructions and precau-
tions when handling automotive batteries
(
page 446).

453 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.When circumstances do not permit the
recommended towing methods, the
vehicle may be towed with all wheels on
the ground or front wheels raised (except
vehicles with 4MATIC) only so far as neces-
sary to have the vehicle moved to a safe
location where the recommended towing
methods can be employed.
When towing the vehicle with all wheels on
the ground or the front axle raised (not per-
missible for vehicles with 4MATIC), the ve-
hicle may be towed only for distances up to
30 miles (50 km) and at a speed not to ex-
ceed 30 mph (50 km/h).
!Vehicles with automatic transmission*
and/or 4MATIC:
Do not tow-start the vehicle.
!Use flatbed or wheel lift/dolly equipment
with SmartKey or SmartKey with KEYLESS-GO*
(Canada only) in starter switch turned to
position0.
Do not tow with sling-type equipment. Towing
with sling-type equipment over bumpy roads will
damage radiator and supports.
To prevent damage during transport, do not tie
down vehicle by its chassis or suspension parts.
Switch off the ESP
® (page 63) and the auto-
matic central locking (
page 173).
!Vehicles with 4MATIC:
Do not tow with one axle raised. Doing so could
damage the transfer case, which is not covered
by the Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground. Observe
instructions for towing the vehicle with all
wheels on the ground.
Warning!G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run

there is a malfunction in the brake
system

there is a malfunction in the power
supply or in the vehicle’s electrical
system
This is necessary to adequately control the
towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey or
SmartKey with KEYLESS-GO* (Canada only)
is in starter switch position2.

454 Practical hints
Towing the vehicle
Warning!G
Without the engine running, there is no pow-
er assistance for the brake and steering sys-
tems. In this case, it is important to keep in
mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
iWhen towing the vehicle with all wheels on
the ground, please note the following:
With the automatic central locking activated and
the SmartKey or SmartKey with KEYLESS-GO*
(Canada only) in starter switch position 2, the ve-
hicle doors lock if the left front wheel as well as
the right rear wheel are turning at vehicle speeds
of approximately 9 mph (15 km/h) or more.
To prevent the vehicle doors from locking,
deactivate the automatic central locking
(
page 173).
!If the vehicle is towed with the front axle
raised (not permissible for vehicles with
4MATIC), the gear selector lever must be in
positionN (manual transmission: gear shift lever
in neutral position) and the engine must be shut
off (SmartKey or SmartKey with KEYLESS-GO*
(Canada only) in starter switch position0 or1).
Active braking action through the ESP
® may
otherwise seriously damage the brake system.
While towing, the battery must be connected and
charged. Otherwise:

you will not be able to switch on the ignition

you will not be able to engage the automatic
transmission* in positionN (
page 127)
When towing the vehicle with all wheels on the
ground, the gear selector lever must be in
positionN (manual transmission: gear shift lever
in neutral position) and the SmartKey or
SmartKey with KEYLESS-GO* (Canada only)
must be in starter switch position2.
!Towing of the vehicle should only be done
using the properly installed towing eye bolt.
Never attach tow cable, tow rope or tow rod to
vehicle chassis, frame or suspension parts.
iTo signal turns while being towed with the
hazard warning flasher in use, turn SmartKey or
SmartKey with KEYLESS-GO* (Canada only) in
starter switch to position2 and activate the
combination switch for the left or right turn sig-
nal in the usual manner – only the selected turn
signal will operate.
Upon canceling the turn signal, the hazard
warning flasher will operate again.
!Make sure the parking brake is released.
iIf the battery is disconnected or discharged

the SmartKey or SmartKey with KEY-
LESS-GO* (Canada only) will not turn in the
starter switch

Vehicles with automatic transmission*: the
gear selector lever will remain locked in
positionP (
page 127).
For more information see “Battery”
(
page 446) and see “Jump starting”
(
page 451).