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Display
messages 210 Display messages Possible cause/consequence Possible solution
No Service Your vehicle is outside the network pro-
vider transmitter/receiver range. X
Wait until the operational readiness symbol
appears in the multi-function display
(Y page 112). Park Assist cancelled The driver’s door is open and the driver's
seat belt has not been fastened. X
Repeat the parking process with the seat belt
fastened and the driver's door closed. You have inadvertently touched the multi-
function steering wheel while steering
intervention was active. X
Make sure that the multi-function steering
wheel is not touched while steering interven-
tion is active. The vehicle started to skid and ESP
®
inter-
vened. X
Use the Active Park Assist* system later. Park Assist inoperative You have just performed a large number
of turning or parking manoeuvres.
Active Park Assist* will become available again
after approximately 10 minutes.
X
Stop in accordance with traffic conditions.
X Switch off and restart the engine.
X If the warning message does not disappear:
consult a qualified specialist workshop. PARKTRONIC* is inoperative. X
Observe the notes on PARKTRONIC* in the
"Troubleshooting" section (Y page 236).Practical advi
ce
* optional
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Display
messages 211Display messages Possible cause/consequence Possible solution
Tyre press. Check tyres
G
Risk of accident
The tyre pressure loss warning system has
detected a significant loss in pressure. X
Stop the vehicle without making any sudden
steering or braking manoeuvres. Pay attention
to traffic conditions as you do so.
X Check the tyres.
X Check the tyre pressure. If necessary, correct
the tyre pressure (Y page 178).
X If necessary, repair the faulty tyre or change
the wheel (Y page 252).
X Then restart the tyre pressure loss warning
system once the tyre pressure is correct
(Y page 179). Run Flat Indi-
cator inoperative The tyre pressure loss warning system is
faulty. X
Visit a qualified specialist workshop. Check tyres Then restart Run
Flat Indicator A tyre pressure loss warning system dis-
play message appeared. X
Correct the tyre pressure on all tyres
(Y page 178).
X Restart the tyre pressure loss warning system
(Y page 179). Run Flat Indi-
cator inoperative The tyre pressure loss warning system is
faulty. X
Visit a qualified specialist workshop. SRS Restraint system
malfunction Con-
sult workshop G
Risk of injury
There is a malfunction in the restraint sys-
tem. X
Visit a qualified specialist workshop immedi-
ately. Practical advi
ce
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Display
messages 214 Display messages Possible cause/consequence Possible solution
3 Check brake fluid
level
G
Risk of accident
There is insufficient brake fluid in the
brake fluid reservoir. X
Pull over and stop the vehicle safely, paying
attention to road and traffic conditions. Do not
continue driving under any circumstances.
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This will not rec-
tify the fault. ! Release parking
brake You are driving with the parking brake
applied. X
Release the parking brake. [ Clean fuel filter There is water in the fuel filter. The water
must be drained off
27
. X
Visit a qualified specialist workshop. D Coolant Stop car,
turn eng. off The coolant is too hot. X
Pull over and stop the vehicle safely and switch
off the engine, paying attention to road and
traffic conditions.
X Make sure, that the air supply to the radiator
is not blocked, e.g. by slush.
X Restart the engine only when the display mes-
sage disappears. Otherwise, there is a risk of
engine damage.
X Pay attention to the coolant temperature dis-
play.
X If the temperature increases again, visit a quali-
fied specialist workshop immediately. 27
Only for certain countries. Practical advi
ce
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Display
messages 215Display messages Possible cause/consequence Possible solution
The poly-V-belt may have torn. X
Pull over and stop the vehicle safely and switch
off the engine, paying attention to road and
traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue
driving. Consult a qualified specialist work-
shop.
X If the poly-V-belt is not damaged: do not
start the engine again until the display mes-
sage disappears. Otherwise, there is a risk of
engine damage. B Top up coolant See
Owner's Manual The coolant level is too low. X
Top up the coolant, observing the warning
notes before doing so (Y page 175).
X If the coolant needs topping up more often than
usual, have the engine coolant system checked
at a qualified specialist workshop. 3 Power steer. mal-
function Consult
workshop G
Risk of accident
There is no power assistance for the steer-
ing. You will need to use more force to
steer.
The steering assistant STEER CONTROL is
also deactivated. X
Check whether you are able to apply the extra
force required.
X If you are able to steer safely: carefully drive
on to a qualified specialist workshop.
X If you are unable to steer safely : do not drive
on. Contact the nearest qualified specialist
workshop. Practical advi
ce
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Troubleshooting
223Problem Possible cause/consequence Suggested solutions
The indicator lamp in the
F/
1 rear-window heating button
is flashing. The rear-window heat-
ing has switched itself off prema-
turely or cannot be switched on. The on-board voltage is too low,
because too many consumers are
switched on. X
Switch off consumers that are not required, e. g. reading lamp or
interior lighting.
Once the battery is sufficiently charged, the rear window heating
will switch back on automatically. Vehicles with automatic child
seat recognition on the front-
passenger seat:
The
5 PASSENGER AIRBAG
OFF warning lamp on the centre
console is lit. A special Mercedes-Benz child
seat with automatic child seat
recognition has been fitted to the
front-passenger seat. The front-
passenger airbag has therefore
been disabled as desired.
G
Risk of injury
There is no child seat fitted to the
front-passenger seat. The auto-
matic child seat recognition is
malfunctioning. X
Remove electronic equipment from the front-passenger seat, for
example
R
notebook
R mobile phone
R cards with transponders, e.g. ski passes or access passes
If the 5 PASSENGER AIRBAG OFF warning lamp is still lit:
X Visit a qualified specialist workshop. You have started the engine with
the key. The indicator lamp in the
ECO start/stop function* button
does not light up or goes out
again after a short time. You have deactivated the ECO
start/stop function*. X
Activate the ECO start/stop function* again. The ECO start/stop function*is
not available due to a fault. X
Visit a qualified specialist workshop. Practical advice
* optional
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Troubleshooting
227Problem Possible cause/consequence Suggested solutions
H
The red brake system
warning lamp comes on
while the engine is run-
ning. G
Risk of accident
There is insufficient brake fluid in
the fluid reservoir. X
Pull over and stop the vehicle safely, paying attention to road and
traffic conditions. Do not continue driving under any circumstan-
ces.
X Consult a qualified specialist workshop immediately.
X Observe the additional messages in the multi-function display
(Y page 202).
Do not top up the brake fluid. This will not rectify the fault. ±
The yellow engine diagnos-
tics warning lamp lights up
while the engine is run-
ning. Vehicles with a diesel engine: the
fuel tank has been run dry. X
Start the engine three to four times after refuelling.
Emergency running mode is cancelled. The vehicle need not be
checked. ±
The yellow engine diagnos-
tics warning lamp lights up
while the engine is run-
ning. There may be a fault, for example
R
in the engine management
R in the ignition system
R in the exhaust system
R in the ignition system (for vehi-
cles with petrol engines)
The emission limit values may be
exceeded and the engine can run
in emergency mode. X
Have the vehicle checked as soon as possible at a qualified spe-
cialist workshop. Practical advice
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Troubleshooting
234 Problem Possible cause/consequence Suggested solutions
Vehicles with a petrol engine:
The engine is not running
smoothly and is misfiring. There is a malfunction in the
engine electronics or a mechani-
cal component of the engine con-
trol unit. X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist work-
shop.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. A coolant temperature of over
120 °C is displayed. The coolant
warning lamp may also be on and
a warning tone may sound
(Y
page 97). The coolant level is too low. The
coolant is too hot and the engine
is no longer being cooled suffi-
ciently. X
Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 175). Observe the warning notes
as you do so and top up the coolant if necessary. If the coolant level is correct, the
radiator fan may be faulty. The
coolant is too hot and the engine
is no longer being cooled suffi-
ciently. X
If the coolant temperature is less than 120 °C, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop/start driving. Practical advice
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Page 238 of 305
Troubleshooting
235AUTOTRONIC*
Problem Possible cause/consequence Suggested solutions
The transmission has problems
shifting gear The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately. The acceleration ability is deteri-
orating.
The one-touch gearshifting is no
longer working.
The transmission no longer
changes gear. The transmission is in emergency
mode. X
Stop the vehicle.
X Move the selector lever to position P.
X Turn the key to position 0in the ignition lock.
X Wait at least 10 seconds before restarting the engine.
X Move the selector lever to position Dor R.
X Have the transmission checked at a qualified specialist workshop
immediately. Practical advice
* optional
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