Black plate (63,1)
Panic button Trunk buttonKey code number plate
Operation indicator light Unlock button
Lock button
Auxiliary key
A code number is stamped on the plate attached to the key set; detach this plate and store it
in a safe place (not in the vehicle) for use if you need to make a replacement key.
Also write down the code number and keep it in another safe and handy place, but not in
the vehicle.
If your key is lost, consult your Authorized Mazda Dealer with the code number ready.
CAUTION
Ø
Because the advanced key uses low-intensity radio waves, it may not function
correctly under the following conditions:
ØThe advanced key is carried with communication devices such as cellular
phones.
ØThe advanced key contacts or is covered by a metal object.
ØThe advanced key is near electronic devices such as personal computers.
ØNon-Mazda genuine electronic equipment is installed in the vehicle.
ØThere is equipment which discharges radio waves near the vehicle.
ØIf the vehicle is near equipment such as wireless pay devices installed at certain
gas stations.
Ø The advanced key may consume battery power excessively if it receives high-
intensity radio waves. Do not place the advanced key near electronic devices such
as televisions or personal computers.
Ø To avoid damage to the advanced key, DO NOT:
ØDrop the advanced key.
ØGet the advanced key wet.
ØDisassemble the advanced key.
ØExpose the advanced key to high temperatures on places such as the
dashboard or hood, under direct sunlight.
ØPlace heavy objects on the advanced key.
ØPut the advanced key in an ultrasonic cleaner.
ØPut any magnetized objects close to the advanced key.
Knowing Your Mazda
Advanced Keyless Entry and Start System
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qOperation
Arming
The system is armed when the ignition
switch is turned from the ON position to
the ACC or LOCK position. The security
indicator light in the instrument cluster
flashes every 2 seconds until the system is
disarmed.
Disarming
The system is disarmed when the ignition
switch is turned to the ON position with
the registered advanced key.
The security indicator light illuminates for
about 3 seconds and goes out.
If the engine doesn't start with the correct
ignition key, and the security indicator
light keeps illuminating or flashing, the
system may have a malfunction. Consult
an Authorized Mazda Dealer. NOTE
lThe engine may not start and the security
indicator light may illuminate or flash if the
advanced key is placed in an area where it
is difficult for the system to detect the
signal, such as on the dashboard, or in the
glove box. Move the advanced key to
another place, turn the ignition switch to
the LOCK position, and then restart the
engine.
lSignals from a TV or radio station, or from
a transceiver or a mobile telephone could
interfere with your immobilizer system. If
you are using the proper advanced key and
the engine fails to start, check the security
indicator light. If the indicator light is
flashing, turn the ignition switch to the
ACC or LOCK position and wait for a
while, then restart the engine. If it doesn't
start after 3 or more tries, contact an
Authorized Mazda Dealer.
lIf the security indicator light flashes
continuously while you are driving, don't
shut off the engine. Go to an Authorized
Mazda Dealer and have it checked. If the
engine is shut off while the indicator light is
flashing, you won't be able to restart it.
lSince the electronic codes are reset when
repairing the immobilizer system, the
advanced key (including auxiliary key) are
needed. Bring all the advanced keys
(including auxiliary keys) to an Authorized
Mazda Dealer.
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If the engine doesn't start with the correct
ignition key, and the security indicator
light keeps illuminating or flashing, the
system may have a malfunction. Consult
an Authorized Mazda Dealer.
NOTE
lIf the security indicator light comes on and
stays on when the ignition switch is turned
to the ON position, the engine will not start.
lSignals from a TV or radio station, or from
a transceiver or a mobile telephone, could
interfere with your immobilizer system. If
you are using the proper key and your
engine fails to start, check the security
indicator light. If it is flashing, remove the
ignition key and wait 2 seconds or more,
then reinsert it and try starting the engine
again. If it doesn't start after 3 or more
tries, contact an Authorized Mazda Dealer.
lIf the security indicator light flashes
continuously while you are driving, don't
shut off the engine. Go to an Authorized
Mazda Dealer and have it checked. If you
shut off the engine while the light is
flashing you won't be able to restart it.
lSince the electronic codes are reset when
repairing the immobilizer system, the keys
are needed. Bring all the existing keys to an
Authorized Mazda Dealer.
qMaintenance
If you have a problem with the
immobilizer system or the key, consult an
Authorized Mazda Dealer.
NOTE
lThe keys carry a unique electronic code.
For this reason, and to assure your safety,
obtaining replacement key requires some
waiting time. They are only available
through an Authorized Mazda Dealer.
lAlways keep a spare key, in case one is lost.
If a key is lost, contact an Authorized
Mazda Dealer as soon as possible.
lIf you lose a key, an Authorized Mazda
Dealer will reset the electronic codes of
your remaining keys and immobilizer
system. Bring all the remaining keys to an
Authorized Mazda Dealer to reset.
Starting the vehicle with a key that has not
been reset is not possible.
qModification and Add-On
Equipment
Mazda cannot guarantee the immobilizer
system's operation if the system has been
modified or if any add-on equipment has
been installed to it.
CAUTION
To avoid damage to your vehicle, do
not modify the system or install any
add-on equipment to the immobilizer
system or the vehicle.
Knowing Your Mazda
Security System
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Antenna
qDetachable Type
To remove the antenna, turn it
counterclockwise.
To install the antenna, turn it clockwise.
Make sure the antenna is securely
installed.
Remove
Install
CAUTION
To prevent damage to the antenna,
remove it before entering a car wash
facility or passing beneath a low
overhead clearance.
NOTE
When leaving your vehicle unattended, we
recommend that you remove the antenna and
store it inside the vehicle.
Operating Tips for Audio
System
WARNING
Do not adjust the audio control
switches while driving the vehicle: Adjusting the audio while driving the
vehicle is dangerous as it could
distract your attention from the
vehicle operation which could lead to
a serious accident. Always adjust the
audio while the vehicle is stopped.
Even if the audio control switches are
equipped on the steering wheel, learn
to use the switches without looking
down at them so that you can keep
your maximum attention on the road
while driving the vehicle.
CAUTION
For the purposes of safe driving,
adjust the audio volume to a level
that allows you to hear sounds
outside of the vehicle.
NOTE
lDo not use the audio for long periods of
time while the engine is off. Otherwise the
battery could go dead.
lIf a cellular phone or CB radio is used in
or near the vehicle, it could cause noise to
occur from the audio system, however, this
does not indicate that the system has been
damaged.
Interior Comfort
Audio System
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NOTE
If you continue to, pull up or press down and
hold the seek tuning/APC switch the frequency
will continue changing without stopping.
Scan tuning
Pull up the scan/auto memory switch to
automatically sample strong stations.
Scanning stops at each station for about 5
seconds. To hold a station, pull up the
scan/auto memory switch again during
this interval.
Preset channel tuning
The 6 preset channels can be used to store
6 AM and 12 FM stations.
1. To set a channel first select AM, FM1,or FM2. Tune to the desired station.
2. Depress a channel preset button for about 2 seconds until a beep sound is
heard. The preset channel number and
station frequency will be displayed.
The station is now held in the memory.
3. Repeat this operation for the other stations and bands you want to store.
To tune one in the memory, select AM,
FM1, or FM2 and then press its
channel preset button. The station
frequency and the channel number will
be displayed.
NOTE
If the power supply is interrupted (fuse blows
or the battery is disconnected), the preset
channels will be canceled.
Auto memory tuning
This is especially useful when driving in
an area where the local stations are not
known. Additional AM/FM stations can
be stored without disturbing the
previously set channels. Press down and hold the scan/auto
memory switch for about 2 seconds until a
beep sound is heard; the system will
automatically scan and temporarily store
up to 6 stations with the strongest
frequencies in each selected band in that
area.
After scanning is completed, the station
with the strongest frequency will be tuned
and its frequency displayed.
Press down and release the scan/auto
memory switch to recall stations from the
auto-stored stations. One stored station
will be selected each time; its frequency
and channel number will be displayed.
NOTE
If no stations can be tuned after scanning
operations,
“A ” will be displayed.
SATELLITE RADIO (SAT)
Vehicles equipped with the separately
purchased SIRIUS digital satellite radio
unit have the ability to receive channels of
digital quality programming coast to coast
via satellite. For information on use, read
the Satellite Radio Kit manual
accompanying the SIRIUS digital satellite
radio unit. A subscription to SIRIUS
digital satellite radio service is required
(available in the U.S. - Except Alaska and
Hawaii) to enable this feature once the
separately purchased SIRIUS digital
satellite radio unit has been installed. For
subscription and channel information, or
for digital satellite radio technical issues,
contact SIRIUS directly at:
- Web: www.siriusradio.com
- Phone (24 hrs/day, 7 days/week): 888-
539-SIRI (7474)
- E-mail: [email protected]
- Mailing Address: Sirius Satellite Radio
Interior Comfort
Audio System
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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2 Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-4
Customer Assistance (Puerto Rico) .... 9-7
Customer Assistance (Mexico) ........... 9-8
Mazda Importer/Distributors ............... 9-10 Importer/Distributor .......................... 9-10
Distributor in Each Area ................... 9-10
Warranty ................................................ 9-12 Warranties for Your Mazda ............... 9-12
Outside the United States and
Canada .............................................. 9-13
Outside the United States .................. 9-14
Outside Canada ................................. 9-15
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-16
Add-On Non-Genuine Parts and
Accessories ....................................... 9-17
Cell Phones ............................................. 9-18 Cell Phones Warning ......................... 9-18
Type Approval of Equipment ............... 9-19 Type Approval of Equipment
(Mexico) ............................................ 9-19
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-21 Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-21 Tire Information (U.S.A.) ..................... 9-23
Tire Labeling ..................................... 9-23
Location of the Tire Label
(Placard) ............................................ 9-29
Tire Maintenance .............................. 9-32
Vehicle Loading ................................ 9-35
Steps for Determining the Correct Load
Limit: ................................................ 9-42
Reporting Safety Defects ....................... 9-43 Reporting Safety Defects (U.S.A.) .... 9-43
Reporting Safety Defects (Canada) ... 9-44
Service Publications .............................. 9-45 Service Publications .......................... 9-45
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary restraint
system modified to accommodate a person with certain medical conditions in accordance with a
certified physician, contact an Authorized Mazda Dealer.
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management, you can reach Mazda North American Operations by one of the following
ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on “Contact Us ”at the bottom of the page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
9-2
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Customer Assistance
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In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located onthe upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
q STEP 3: Contact Better Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concerns are being fairly considered, Mazda
North American Operations has agreed to participate in a dispute settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.
BBB AUTO LINE works with consumers and the manufacturer in an attempt to reach a
mutually acceptable resolution of any warranty related concerns. If the BBB is not able to
facilitate a settlement they will provide an informal hearing before an arbitrator.
You are required to resort to BBB AUTO LINE before exercising rights or seeking
remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the
extent permitted by the applicable state “Lemon Law ”, you are also required to resort to
BBB AUTO LINE before exercising any rights or seeking remedies under the “Lemon
Law ”. If you choose to seek remedies that are not created by the Magnuson-Moss Warranty
Act or the applicable state “Lemon Law ”, you are not required to first use BBB AUTO
LINE.
The whole process normally takes 40 days or less. The arbitration decision is not binding
on you or Mazda else you accept the decision. For more information about BBB AUTO
LINE, including current eligibility standards, please call 1-800-955-5100 or visit the BBB
website at www.lemonlaw.bbb.org.
Being truly committed to customer satisfaction is more than a phrase with Mazda. We hope
to satisfy every customer directly, but if there is ever a question about our decision, Mazda
believes in providing a fast, fair and free method such as the BBB AUTO LINE to ensure
Mazda delivers on our commitment to do the right thing for our customers!
Customer Information and Reporting Safety Defects
Customer Assistance
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