Black plate (326,1)
Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-6).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the “Vehicle Identification Labels” page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
9-4
Customer Information and Reporting Safety Defects
Customer Assistance
Mazda6_8X47-EA-07G_Edition1 Page326
Tuesday, May 29 2007 3:45 PM
Form No.8X47-EA-07G
Black plate (329,1)
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
9-7
Mazda6_8X47-EA-07G_Edition1 Page329
Tuesday, May 29 2007 3:45 PM
Form No.8X47-EA-07G
26
RoutingAddress
Book
Getting started
Display Menu screen will be shown when you press (DISP) and hold.
Note
Display Menu screen will be disappeared when they have been unused during a few seconds.
nAdjusting the screen quality
l
Adjusts the screen brightness
Select "ADJ", and then "BRIGHT". The screen will brighten when scrolling to the right, or
darken when scrolling to the left.
l Adjusts the screen contrast
Select "ADJ", and then "CONTRAST". The screen will lighten when scrollin\
g to the right, or
deepen when scrolling to the left.
Note
l Adjust by scrolling the Joystick to the right and left.
l Restore the adjustment value to the default when selecting “RESET”, press .
nClearing the screen
Select “DISP OFF”, press and the screen will disappear.
The screen will appear again when pressing any buttons.
nDaytime screen/Night screen
The screen can be returned to the daytime screen when the headlights or running lights
are on. Press (DISPLAY) and hold, then select "DAY MODE" and press .
lThe screen can be returned to the daytime screen while the headlights or running lights
are on using the dashboard illumination switch in the dashboard (Black-out meter).
Screen adjustments and settings
VOICE
ENTER
ENTER
VOICEENTER
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38
Before
UseGetting
started
Routing
Direct Destination Input
Direct
Destination
Input
Selecting
Route
1
Position the
cursor on your
destination on
the map
Scroll the map and change the map
scale if necessary.
2 Select
3
Select .Route calculation will be carried out and the entire route
will be displayed on the map.
Select (Way point) to set the address as a way point
on your route ( page 44). You can set up to 5 way-
points per trip.
4
Select .Route guidance begins using displayed route.
Note
l
If your desired route cannot be found, (Route
Options) allows the route option settings to be changed.
( page 40)
l Selecting for five seconds or more will launch the
Demo mode.
Operate after Step 3 of [Direct Destination Input]
4
The calculation route can be selected from one of three
types namely, Quick (the fastest route), Altern. (the
standard route), or Short (the shortest route).
5
Select (Information).Details regarding the individual routes (i.e., required time
total distance, roads used, etc.)
Select either , , or , and then select
when you have decided
on the route to be used.
ENTER
ENTER
ENTER
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49
Before
UseGetting
started
RoutingAddress
Book
Voice Recognition
Avoiding Voice Recognition Errors.Read the notes listed below to allow the Voice Recognition function to recognize your voice properly.l
Speak a voice command clearly.
l Keep yourself in a safe driving position. Do not face or approach the microphone to make a
voice command to recognize.
Voice recognition may fail to recognize your command due to voice tone. If this happens,
change the tone of your voice by speaking more loudly and clearly.
l
Keep the inside of the vehicle quiet when making a voice command. Your command may be compromised
by noises made by people, blinkers, the horn, vehicle vibration, and noises from outside the vehicle.
l Use the language you selected in voice recognition.
The following voice commands can be used with voice control.
( ): Indicates the commands to be the object of “/”
[]: Recognizes without saying the command in “[]”
“/”: Recognizes when saying either commands before and after “/”
Voice Recognition Command
Shortcut Commands
[Show] Current (Position/Location)
[Show] Map
Repeat [Voice] [Guidance]
Cancel
Map Operation Commands
Zoom In
Zoom Out
Zoom In Maximum
Zoom Out Maximum
Right Map Zoom In
Right Map Zoom Out
Right Map (Zoom In Maximum/
Minimum Scale)
Right Map (Zoom Out Maximum/Maximum Scale)[Change to/Show] North up [Mode][Change to/Show] Heading up [Mode][Change] Map DirectionRight Map [Change to/Show] North up [Mode]Right Map [Change to/Show] Heading Up [Mode]Right Map [Change Map] Direction
[Show/Change to] Dual Map [Mode]
[Show/Change to] Single Map [Mode](Store/Mark) [This Point]POI Display Commands
Automobile Club
Gas Station/Gas
Parking/Parking Lot/Parking Garage/Car ParkAuto Service & Maintenance/Auto ServiceAT M
Bank
Town Center/City Center
Convention Center/Exhibition Center
Court House
Government Offices
Higher Education/University/College
Hospital
Library
Parks & Recreation/CollegePolice Station
School
Amusement Park
Casino
Golf Course
Historical Monument
Marina
Museum
Ski Resort/Skiing
Sports Complex/StadiumPerforming Arts
Tourist Attraction
Tourist Information
Winery
Restaurant/I'm Hungry/Show RestaurantAmerican Restaurant/American Food
Chinese Restaurant/Chinese Food
Continental Restaurant/Continental FoodFast Food/Fast Food Restaurant
French Restaurant/French Food
Italian Restaurant/Italian Food
Japanese Restaurant/Japanese FoodMexican Restaurant/Mexican Food
Seafood Restaurant/Seafood
Thai Restaurant/Thai Food
Other Restaurant/Other Food
Grocery Store
Shopping Mall
Airport
Bus Station
Ferry Terminal
Hotel
Rental Car Agency
Rest Area
Train Station
Business Facility
POI Off
Destination Operation Commands
[Go] Home
Enter Destination
Add to Waypoint
(Go to/Previous) Starting Point
[Go to] Previous Destination
[Go to] Preset Destination [Number] 1
[Go to] Preset Destination [Number] 2
[Go to] Preset Destination [Number] 3
[Go to] Preset Destination [Number] 4
[Go to] Preset Destination [Number] 5
CancelGuidance Commands
Louder
Softer
[Show] (Whole/Entire) Route [Map]
[Show] Next Way Point [Map]
Show First Way Point [Map]
Show Second Way Point [Map]
Show Third Way Point [Map]
Show Fourth Way Point [Map]
Show Fifth Way Point [Map]
Show Destination [Map]
(Delete/Cancel) Next Way Point
Ye s
No
(Delete/Cancel) Destination
(Delete/Cancel) All Way Points and
Destination
Voice Guidance Off
Voice Guidance On
Quick
Alternative
Short
Detour
Detour Entire Route
[Change to] Arrow (Guide/Guidance)
[Change to] Turn List (Guide/Guidance)[Change to] Freeway (Guide/Guidance)[Change to] Intersection (Guide/Guidance)Display Commands
display [set] day [mode]
display [set] night [mode]
display [set] auto [mode]
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56
Before
UseGetting
started
RoutingAddress
Book
Voice Recognition
If necessary
No GPS
symbols are
displayedl
GPS signals may not be received because of obstructions.
After moving the vehicle away from obstructions, the GPS
signals can be received.
The vehicle
position is not
displayedlCheck if the mode is set to the current position screen.
Press
No voice
guidance
lCheck if the volume control for the voice guidance has been
turned off.
l Check if the vehicle is off the route.
Repeat the route search while checking the route guide
screen.
l Check if you are driving the vehicle in the wrong direction on
the route.
Repeat the route search checking the direction of the
destination.
Buttons on the
remote control
do not beeplCheck if [Beep] is set to [Off] ( page 18).
SymptomCheck point
POS
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