ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
2008 Town Car(tow)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
186
Fluid capacities .........................260
Fuel ............................................241
calculating fuel
economy ............................61, 248
cap ...........................................244
capacity ...................................260
choosing the right fuel ...........245
comparisons with EPA fuel
economy estimates .................251
detergent in fuel .....................246
filling your vehicle
with fuel ..................241, 244, 248
filter, specifications ........241, 258
fuel filler door override ............72
fuel filler door release ..............72
fuel pump shut-off switch .....188
improving fuel economy ........248
octane rating ...................246, 263
quality ..............................246–247
running out of fuel .................247
safety information relating to
automotive fuels .....................241
Fuel - flex fuel vehicle
(FFV) .........................241, 245–246
Fuses ..................................188–189
G
Gas cap (see Fuel cap) ............244
Gas mileage
(see Fuel economy) .................248
Gauges .........................................14
H
Hazard flashers .........................187
Head restraints ...........................90
Headlamps ...................................33
aiming ........................................35
autolamp system .......................33bulb specifications ....................38
daytime running lights .............34
flash to pass ..............................34
high beam .................................34
replacing bulbs .........................39
turning on and off ....................33
Homelink wireless control
system ..........................................55
Hood ..........................................227
I
Ignition ...............................168, 263
Illuminated visor mirror .............45
Infant seats
(see Safety seats) .....................129
Inspection/maintenance (I/M)
testing ........................................253
Instrument panel
cleaning ...................................222
cluster ........................................10
lighting up panel and
interior .......................................35
J
Jack ............................................195
positioning ...............................195
storage .....................................195
Jump-starting your vehicle ......203
K
Keyless entry system .................83
keypad .......................................83
locking and unlocking doors ....84
programming entry code .........83
Keys .......................................73, 87
positions of the ignition .........168
2008 Town Car(tow)
Owners Guide (post-2002-fmt)
USA(fus)
Index
270
