2008 LINCOLN MKZ Voice commands

Get ready for an intelligent conversation with your car.
The last time you stepped out without your cell phone or digital media player, did you feel out of
sync with the world? We don’t blame you. Our personal devices have become indispensable
extensions of our lives.
Ford ingenuity now brings you a better, more sensible way to remain connected to your world
while behind the wheel. Introducing SYNC - Powered by Microsoft®. SYNC offers voice activated
calling and voice activated music selection while allowing you to maintain your focus on the road.
SYNC Features
• Send and receive hands-free calls
• Play your digital music through voice activated commands
• Use voice recognition to access your cell phone’s contact list
• Transfer an active phone conversation to a hands-free environment
• Play music stored on your digital media player
• Use your device while charging through the USB port
• Listen to music streaming from your Bluetooth® enabled phone
• Advanced voice recognition system fluent in English, French and Spanish

Exclusively available on Ford, Mercury and Lincoln vehicles.

Congratulations on the purchase of your new vehicle

equipped with SYNC.


www.SyncMyRide.com

Connecting your digital media player
1. Ensure that the vehicle ignition and radio are ON.
2. Plug the device into the USB port. Refer to your Owner’s Guide for exact location.
Note: If your digital media player has an ON/OFF switch, ensure that the device is ON.
3. Press
or VOICE.
Note: If your digital media player contains many media files, INDEXING may appear in the radio
display. When the indexing process is complete, you may access the media content in your
digital media player using voice commands.
4. When prompted, say “USB”.
5. Play music by saying any of the following commands, “Play All”, “Play Artist ”,
“Play Album ”, “ Play Genre ”, “Play Playlist ” or “Play track ”.
Note: At any time, you may press VOICE or
and say “Help” for more options.
A new way to rock while you roll
SYNC can shift your digital music into overdrive with voice-activated access to songs on your digital
media player.
• Voice activated music: Browse your music collection by genre, album, artist and song title using
simple voice commands.
• USB device charging: Long trip? You may run out of gas but you’ll never run out of music.
That’s because if your digital media player supports, SYNC will automatically charge your
digital media player when plugged into the USB port.

For more information, visit www.SyncMyRide.com

www.SyncMyRide.com

Introduction
4
What is SYNC? 4
Safety information 5
Phone dependent features 5
SYNC voice recognition feature 6
Voice recognition system overview
8
Using voice commands with SYNC 8
SYNC system controls
10
Quick reference chart 10
SYNC phone features
12
Voice commands in phone mode 12
Making a call 14
Ending a call 14
Exiting phone mode 14
Answering an incoming call 14
Incoming new text message 15
Using the quick dial feature 16
Active call menu options 16
Using privacy mode 17
Putting a call on/off hold 17
Joining two calls (multiparty/conference call) 17
Accessing call history/phone book during active call 18
How SYNC interacts with your Bluetooth device 19
Phone redial 19
Call history 20
Accessing your phone book 20
Text messaging 21
Sending new text messages 22
Downloading unread text messages 23
Deleting all text messages 24
Phone settings 24
Phone status 25
Setting a ring tone 25
Message notification 26
Modifying your phone book 26
Table of Contents
1SeeEnd User License Agreementat the end of this book
2008(mgm)
Supplement
USA(fus)

Automatically download your phone book 27
Applications 28
System settings 28
Adding a phone 29
Connecting a phone 30
Setting a phone as primary 31
Turning Bluetooth on/off 31
Deleting a phone 32
Deleting all phones 32
Turning prompts on/off 32
Changing the SYNC language setting 33
Returning to factory defaults 34
Performing a master reset 34
Installing new vehicle applications 35
SYNC media features
36
Voice commands in media mode 36
Connecting a digital media player to SYNC 38
What’s playing? 38
Using your media menu 38
Selecting different media sources 39
Using your USB port 40
Streaming music from your phone 41
Using the Auxiliary input jack (Line in) 41
Using the media settings 42
Accessing vehicle applications 43
Accessing system settings 43
Adding a Bluetooth media device which is in discovery mode 44
Adding a Bluetooth media device which is in discoverable mode 45
Connecting a Bluetooth media device 45
Delete a device 46
Using SYNC’s play menu 50
Using the play all feature 51
Selecting and playing specific artists 52
Selecting and playing specific albums 53
Selecting different genres 54
Accessing your playlists 55
Playing a specific track 56
Exploring the USB device 56
Playing similar music 57
Table of Contents
2SeeEnd User License Agreementat the end of this book
2008(mgm)
Supplement
USA(fus)

WHAT IS SYNC?
Thank you for purchasing SYNC!
SYNC is a hands-free communications and entertainment system that
literally ‘syncs up’ with all other multimedia systems in your vehicle.
SYNC delivers convenience with voice activated calling and hands-free
conversations, digital media player command and control as well as easy
to use voice commands. The world outside your vehicle cabin may be
chaotic, but inside, with SYNC, it’s always a smooth ride. All you have to
do is sync it and stow it. We’ll take care of the rest.
Welcome to the new world of ingenuity and passion - technology that is
both fun and functional. Welcome to SYNC.
For more information, please visit www.SyncMyRide.com.
2008(mgm)
Supplement
USA(fus)
Introduction
4SeeEnd User License Agreementat the end of this book

SYNC VOICE RECOGNITION FEATURE
SYNC is equipped with an advanced interactive Voice Recognition (VR)
system. This system allows you to perform many operations by
“speaking” certain commands to the system. The system will respond
with a series of audible tones, prompts, questions and spoken
confirmations depending on the situation and the chosen level of
dialogue interaction.
Feedback through audible tones
Your VR system will respond through various audible tones. You may
hear a tone at the following times:
•When you press VOICE or
on your steering wheel controls.
•When you access the help feature.
•When the VR system does not understand your request
•When a VR session is completed successfully
•When a VR session is ended unsuccessfully
•When a speed dependent feature has been accessed
•When a new device is connected
SYNC has five different audible tones that will play depending on the
circumstance.
•Initial: Sounds when you are entering a new mode.
•Positive: Sounds for a positive recognition or a successful VR session
completion.
•Negative: Sounds for a negative recognition, an unsuccessful VR
session, or when a speed dependent feature has been accessed.
•Listening: Sounds when the system is ready to listen for a command.
•Help: Sounds when you ask for ‘Help’.
2008(mgm)
Supplement
USA(fus)
Introduction
6SeeEnd User License Agreementat the end of this book

USING VOICE COMMANDS WITH SYNC
There is a push to talk button on your steering wheel controls labeled
either VOICE or
. Press to activate Voice Recognition. You will hear a
tone and LISTENING will appear in the radio display signaling that the
system is ready to accept your command. Speak the command clearly to
ensure that the system is able to recognize and perform the desired
function.
For the best voice recognition performance:
•Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken voice commands.
•After pressing VOICE or
, wait until the tone sounds and
LISTENING appears in the radio display before speaking a command.
Any command spoken prior to this will not register with the system.
•At any time, you can interrupt the system while it is speaking by
pressing VOICE or
. The system will respond with a listening tone
and allow you to speak a command.
•Speak naturally without large pauses in between words.
At any time, you may say these commands:
•USB•SYNC
•Bluetoothaudio•Line in
•Phone•Voice settings
•Cancel•Help
USB:Say to access the device connected to the USB port.
SYNC:Say to return to the main menu.
Bluetooth audio:Say to access/use streaming music from your cellular
phone enabled withBluetoothwireless technology.
Line in:Say to access the device plugged into your auxiliary input jack.
Phone:Say to access hands-free phone mode.
Voice Settings:Say to access the voice settings menu. Refer to
Commands for voice settingsin the following section.
Help:Say at any time for options in a specific mode. SYNC will list
various options for you audibly. The ‘help’ request is always available.
Cancel:Say to cancel the requested action.
2008(mgm)
Supplement
USA(fus)
Voice recognition system overview
8SeeEnd User License Agreementat the end of this book

Commands for voice settings
In voice settings, you can customize the level of system interaction, help
and feedback. The system default settings include standard interaction as
well as candidate lists and confirmation prompts as all provide the most
guidance and feedback.
At any time, while in voice settings, you may say these commands
to adjust the voice settings:
•Interaction mode advanced•Interaction mode standard
•Confirmation prompts on•Confirmation prompts off
•Media candidate lists on•Media candidate lists off
•Phone candidate lists on•Phone candidate lists off
Interaction mode standard/advanced:Standard interaction mode
provides more detailed interaction and guidance while the advanced
mode has less audible interaction and more tone prompts.
Confirmation prompts on/off:Confirmation prompts are short
questions asked by the system when the system has not clearly heard or
understood your request.Note:Even with Confirmation prompts turned
OFF, you may be asked to confirm settings occasionally.
Phone/media candidate lists on/off:Candidate lists are a list of
possible results from your voice commands. These occur when SYNC has
equal confidence of several possible results from your voice command.
For voice commands available in SYNC phone mode, refer toVoice
commands in phone modein the Phone chapter.
For voice commands available in SYNC media mode, refer toVoice
commands in media modein the Media chapter.
2008(mgm)
Supplement
USA(fus)
Voice recognition system overview
9SeeEnd User License Agreementat the end of this book