ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
2008 MKZ(378)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
199
Fluid capacities .........................268
Foglamps .....................................38
Four-Wheel Drive vehicles
driving off road .......................193
Fuel ............................................251
calculating fuel
economy ............................71, 256
cap ...........................................253
capacity ...................................268
choosing the right fuel ...........254
comparisons with EPA fuel
economy estimates .................259
detergent in fuel .....................255
filling your vehicle
with fuel ..................251, 253, 256
filter, specifications ........251, 267
fuel pump shut-off switch .....201
improving fuel economy ........256
octane rating ...................255, 270
quality ......................................255
running out of fuel .................255
safety information relating to
automotive fuels .....................251
Fuel pump shut-off switch .......201
Fuses ..................................201–202
G
Gas cap (see Fuel cap) ............253
Gas mileage
(see Fuel economy) .................256
Gauges .........................................14
H
Hazard flashers .........................200
Head restraints .........................102
Headlamps ...................................37
aiming ........................................40autolamp system .......................37
bulb specifications ....................42
daytime running lights .............38
flash to pass ..............................39
high beam .................................39
replacing bulbs .........................43
turning on and off ....................37
Heating
heating and air conditioning
system .................................31, 33
Homelink wireless control
system ..........................................66
Hood ..........................................236
I
Ignition ...............................179, 270
Illuminated visor mirror .............53
Infant seats
(see Safety seats) .....................144
Inspection/maintenance (I/M)
testing ........................................261
Instrument panel
cleaning ...................................231
cluster ........................................10
lighting up panel and
interior .......................................39
J
Jack ............................................208
positioning ...............................208
storage .....................................208
Jump-starting your vehicle ......214
K
Keyless entry system .................94
autolock .....................................82
keypad .......................................95
2008 MKZ(378)
Owners Guide (post-2002-fmt)
USA(fus)
Index
277
