
CHILDPROOF DOOR LOCKS
•When these locks are set, the
rear doors cannot be opened from
the inside.
•The rear doors can be opened
from the outside when the doors
are unlocked.
The childproof locks are located on
rear edge of each rear door and
must be set separately for each
door. Setting the lock for one door
will not automatically set the lock for both doors.
•Insert the key and turn to the lock position (key at an angle) to
engage the childproof locks.
•Insert the key and turn to the unlock position (key horizontal) to
disengage the childproof locks.
INTERIOR LUGGAGE COMPARTMENT RELEASE
Your vehicle is equipped with a mechanical interior luggage compartment
release handle that provides a means of escape for children and adults in
the event they become locked inside the luggage compartment.
Adults are advised to familiarize themselves with the operation and
location of the release handle.
2008 MKZ(378)
Owners Guide (post-2002-fmt)
USA(fus)
Locks and Security
86

Unlocking the doors/two stage unlock
1. Pressand release to unlock the driver’s door.Note:The interior
lamps will illuminate.
2. Press
and release again within five seconds to unlock all the doors.
The remote entry system activates the illuminated entry feature; this
feature turns on the lamps for 25 seconds or until the ignition is turned
to the 3 (RUN) position.
The inside lights will not turn off if:
•they have been turned on using the dimmer control or
•any door is open.
The battery saver feature will turn off the interior lamps 30 minutes after
the ignition is turned to the 1 (LOCK) position.
Two stage unlocking may be disabled or re-enabled by simultaneously
pressing the
andcontrols on the IKT for four seconds (disabling
two stage unlock allows all vehicle doors to unlock simultaneously). The
turn lamps will flash twice to indicate that two-stage unlock was enabled
or disabled.
Opening front windows and moonroof (if equipped)
Pressand hold for more than two seconds in order to begin opening
the two front windows and moonroof (if equipped).
•The
control can then be released and the windows and moonroof
will complete the opening operation.Note:If the moonroof is in the
vent range, the moonroof will move to full vent.
•If any other remote entry transmitter control is pressed during the
opening operation, both windows and moonroof movement will stop.
Note:The ignition must be in the 1 (LOCK) position and the accessory
delay feature must be not activated in order for this feature to operate.
Locking the doors
1. Pressand release to lock all the doors. The turn lamps will flash.
2. Press
and release again within three seconds to confirm that all
the doors are closed.Note:The doors will lock again, the horn will chirp
and the turn lamps will flash once if all the doors and trunk are closed.
Note:If any door or the trunk is not closed, or if the hood is not closed
in vehicles equipped with the perimeter alarm feature, the horn will
chirp twice and the lamps will not flash.
2008 MKZ(378)
Owners Guide (post-2002-fmt)
USA(fus)
Locks and Security
89

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
12 7.5A Delay accessories: Radio head units,
Moon roof, Front power windows,
Electrochromatic mirrors, Ambient
lighting
13 7.5A Cluster, Analog clock, Climate control
head units
14 15A Washer pump
15 20A Cigar lighter
16 15A Door lock actuator, Decklid lock
solenoid
17 20A Not used (Spare)
18 20A Radio head units, OBDII connector
19 7.5A Not used (Spare)
20 7.5A Power mirrors, Satellite radio module,
All wheel drive
21 7.5A Stop lamps, CHMSL
22 7.5A Audio
23 7.5A Wiper relay coil, Cluster logic
24 7.5A OCS (Passenger’s seat), PAD indicator
25 7.5A RCM
26 7.5A PATS Transceiver, Brake shift
interlock solenoid, Brake pedal
switch, Automatic transmission
module
27 7.5A Cluster, Climate control head units
28 10A ABS/Traction Control, Heated seats,
Compass, Reverse sensing system
C/B 30A Circuit
BreakerMoon roof, Delayed accessory (SJB
fuse 12, rear power windows)
2008 MKZ(378)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
204

Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
31 30A** Passenger power seat
32 30A** Driver power seat
33 20A** Moon roof
34 30A** Driver Smart power window
35 30A** Passenger Smart power window
36 1A* PCM diode
37 1A* One Touch Integrated Start
(OTIS) diode
38 — Not used
39 — Not used
40 — Not used
41 Relay Fog lamp relay
42 Relay Wiper park relay
43 Relay A/C clutch relay
44 — Not used
45 — Not used
46 15A* Injectors
47 15A* PCM class B
48 15A* Coil on plug
49 15A* PCM class C
50 Full ISO Relay LH HID low beam relay
51 Full ISO Relay RH HID low beam relay
52 Full ISO Relay Blower relay
53 — Not used
54 Full ISO Relay Fuel pump/injectors relay
55 Full ISO Relay Wiper RUN relay
56 — Not used
57 Full ISO Relay PCM relay
58 — Not used
*Mini fuses **A1 fuses ***A3 fuses
2008 MKZ(378)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
207

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
Experience has shown that our customers have been very successful in
achieving satisfaction by following the three-step procedure outlined on
the front page of the Warranty Guide. However, if your warranty concern
has not been resolved using the three-step procedure, you may be
eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. Initially, the BBB will try to resolve your question or concern
through mediation. Mediation is a process through which a
representative of the BBB will contact the parties and explore options
for settlement of your claim. If mediation is not successful, customers
with eligible claims may participate in the BBB AUTO LINE arbitration
process. An arbitration hearing will be scheduled so that you can present
your case in an informal setting before an impartial person. The
arbitrator will consider the testimony provided and make a decision after
the hearing. You are not bound by the decision but may choose to accept
it. If you choose to accept the BBB AUTO LINE decision then Ford must
abide by the accepted decision as well. If the arbitrator has decided in
your favor and you accept the decision, the BBB AUTO LINE program
will contact you to ensure that Ford has complied with the decision in a
timely manner. Disputes submitted to the BBB AUTO LINE program are
usually decided within forty days after you file your claim with the BBB.
To initiate a claim with the BBB AUTO LINE, you will be asked for your
name and address, general information about your new vehicle,
information about your warranty concerns and any steps you have
already taken to try to resolve them. You will then be mailed a Customer
Claim Form that you will need to complete, provide proof of vehicle
ownership, sign and return the Customer Claim Form to the BBB. Upon
receipt, the BBB will review the claim for eligibility under the Program
Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1–800–955–5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
2008 MKZ(378)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
223

WAXING
•Wash the vehicle first.
•Do not use waxes that contain abrasives; use Motorcraft Premium
Liquid Wax (ZC-53-A), which is available from your authorized dealer,
or an equivalent quality product.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37-A),
which is available from your authorized dealer. Heavy dirt and brake
dust accumulation may require agitation with a sponge. Rinse
thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Motorcraft Bug and Tar Remover
(ZC-42), available from your authorized dealer.
2008 MKZ(378)
Owners Guide (post-2002-fmt)
USA(fus)
Cleaning
229

locking and unlocking doors ....96
programming entry code .........95
Keys .......................................79, 98
positions of the ignition .........179
L
Lamps
autolamp system .......................37
bulb replacement
specifications chart ..................42
daytime running light ...............38
fog lamps ...................................38
headlamps .................................37
headlamps, flash to pass ..........39
instrument panel, dimming .....39
interior lamps ...........................41
replacing bulbs .........................43
Lane change indicator
(see Turn signal) ........................41
Lights, warning and indicator ....10
anti-lock brakes (ABS) ..........185
Load limits .................................172
Locks
autolock .....................................82
childproof ..................................86
doors ..........................................81
Lubricant specifications ...........268
Lug nuts ....................................213
Lumbar support, seats .............105
M
Message center .....................69–70
english/metric button ...............74
system check button ................74
warning messages .....................75
Mirrors ...................................58–59automatic dimming rearview
mirror ........................................58
heated ........................................60
programmable memory ............90
side view mirrors (power) .......59
Moon roof ..............................64, 89
Motorcraft parts ........233, 251, 267
N
Navigation system .......................30
O
Octane rating ............................255
Oil (see Engine oil) ..................239
P
Parking brake ............................185
Parts (see Motorcraft parts) ....267
Passenger Occupant
Classification Sensor .................113
Power distribution box
(see Fuses) ...............................205
Power door locks ........................81
Power mirrors .............................59
Power point .................................55
Power steering ..........................187
fluid, checking and adding ....262
fluid, refill capacity ................268
fluid, specifications .................268
Power Windows ...........................56
Power windows
opening using remote entry
system .......................................89
R
Radio ............................................16
2008 MKZ(378)
Owners Guide (post-2002-fmt)
USA(fus)
Index
278