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5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet(s). This should only attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steer ing and brakes must be in good condi-
tion.
Towing eyelets
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. (
→P. 3 5 4 )
If they are damaged, use a to wing dolly or flat bed truck.
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5-1. Essential information
08_IS350/250_U_(L/O_0708)
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Put the “ENGINE START STOP” switch in ACCESSORY mode (engine
off) or IGNITION ON mode (engine running).
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains.
●If the engine is not running, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious damage to the transmission.
■When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
The “ENGINE START STOP” switch must not be OFF.
STEP1
STEP2
STEP3
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5-1. Essential information
08_IS350/250_U_(L/O_0708)
Towing with a wheel lift-type truckFrom the front Vehicles with an automatic trans-
mission: Use a towing dolly under
the rear wheels.
Vehicles with a manual transmis-
sions: We recommend to use a
towing dolly under the rear wheels.
When not using a towing dolly,
release the parking brake and shift
the shift lever to N.
From the rear (2WD models)Switch to ACCESSORY mode so
that the steering wheel is
unlocked.
From the rear (AWD models) Use a towing dolly under the front
wheel.
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5-1. Essential information
08_IS350/250_U_(L/O_0708)
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
■Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, sp ongy feeling, pedal almost touches
the floor
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Event data recorder
In a crash or a near car crash eventThe SRS airbag sensor assembly contains the EDR. In a crash or a near
car crash event, this device may record some or all of the following infor-
mation:
● Engine speed
● Whether the brake pedal was applied or not
● Ve h i c l e s p e e d
● To what extent the accelerator pedal was depressed
● Position of the transmission shift lever
● Whether the driver and front passenger wore seat belts or not
● Driver's seat position
● SRS airbag deployment data
● SRS airbag system diagnostic data
If your vehicles is equipped with a vehicle stability control (VSC) system
The VSC Electronic Control Unit (ECU) may contain another EDR. In
case the VSC or Brake Assist system is activated, or the lateral accelera-
tion is beyond a certain valve, this device may record some or all of the
following information:
●Behavior of the vehicle
● Steering wheel angle
Your vehicle has computers that monitor and control certain aspects of
your vehicle. These computers assist in driving and maintaining optimal
vehicle performance.
Besides storing data useful for troubleshooting, there is an event data
recorder (EDR) that records data in a crash or a near car crash event.
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Ve h i c l e s p e e d
● To what extent the accelerator pedal was depressed
● To what extent the brake pedal was applied
● To what extent the ECU controlled the condition of the 4 wheels
● Vehicle stability control system diagnostic data
The information above is intended to be used for the purpose of improv-
ing vehicle safety performance. Unlike general data recorders, the EDR
does not record sound data such as conversation between passengers.
Disclosure of the data
Lexus will not disclose the data recorded in an EDR to a third party
except when:
● An agreement from the vehicle's owner (or the leasing company for a
leased vehicle) is obtained
● Officially requested by the police or other authorities
● Used as a defense for Lexus in a law suit
● Ordered by a court law
However, if necessary Lexus will:
● Use the data for research on Lexus vehicle safety performance
● Disclose the data to a third party for research purposes without dis-
closing details of the vehicle owner, and only when it is deemed neces-
sary
● Disclose summarized data cleared of vehicle identification information
to a non-Lexus organization for research purposes
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5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.
The following warning indicates a possible problem in the brake system.
Immediately stop the vehicle in a safe place and contact your Lexus
dealer.
*: Parking brake engaged warning buzzer:
→P. 3 7 3
Warning lightWarning light/Details
(U.S.A.)
(Canada)
Brake system warning light (warning buzzer)*
•Low brake fluid
• Malfunction in the brake booster systemThis light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
Calmly perform the following actions if any of the warning lights turn on or
flash. If a light turns on or flashes, but then turns off, this does not necessar-
ily indicate a malfunction in the system.
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5-2. Steps to take in an emergency
08_IS350/250_U_(L/O_0708)
Follow the correction procedures.After taking the specified steps to correct the suspected problem, check
that the warning light turns off.
Warning lightWarning light/Details
(U.S.A.)
(Canada)
“ABS” warning light Indicates a malfunction in:
•The ABS;
• The brake assist system.
Electric power steering system warning lightIndicates a malfunction in the EPS (Electric Power Steering)
system.
Pre-collision system warning light (if equipped)Indicates a malfunction in the pre-collision system.
Warning lightWarning light/DetailsCorrection procedure
Open door warning light
(warning buzzer)
*1
Indicates that a door or a
trunk is not fully closed.
Check that all doors and the
trunk are closed.
Low fuel level warning light
Remaining fuel
(Approximately 2.9 gal. [11 L,
2.4 Imp.gal.] or less)
Refuel the vehicle.
(On the instru-ment cluster)
Driver’s seat belt reminder
light (warning buzzer)
*2
Warns the driver to fasten
his/her seat belt.Fasten the seat belt.